Rescue Rooter LA East Reviews (Page 1)
Russell was fast and efficient. He explained everything as he was doing it, cleaned up and was even great with my dog. Thanks!!!
12/14/2024
Ariel was amazing! Super friendly and an outstanding job!
12/13/2024
Very friendly and communicative. We had an inspection for a new heater. They came out and were able to replace it within the hour. The work was done really quickly and the team explained the whole process thoroughly.
12/12/2024
THE TECHNICIAN WAS PROFESSIONAL, EFFECT AND CURTIOUS.
12/11/2024
We had a main line drain clog under the house. Russell was our technician and approached the problem from outside the house, working retrograde from a trap in the front yard. I was skeptical but it worked when my efforts with a cable inside the house had failed. He was very professional and pleasant to deal with. We asked him to install a cleanoutl closer to the house for future use and we were very satisfied with the work.
12/08/2024
The technician was on time, very polite and he took care of my problem in a timely manner. I was very pleased with the service.
12/04/2024
Jesus and Eric did a excellent job for us.
12/03/2024
I had concerns that my Master Bathroom washers needed immediate replacement! Joshua Lopez assured me that the valves and washers were working fine, and took the time to explain and show me why. I appreciate the patience and professionalism that Joshua displayed in the performance of his job! I will continue to use and recommend Rescue Rooter for all your plumbing needs!
12/01/2024
The repairman was friendly and efficient/after being without hot water for THREE DAYS I was elated to have a hot bubble bath as soon as he left
11/30/2024
Very professional
11/30/2024
Jesus was right on time Thanksgiving morning!! Excellent work, friendly & explained all aspects of the gas water heater after the job was complete.
11/28/2024
Fast and excellent customer service. Really appreciate the help on the Thanksgiving Holiday. Did not up charge.
11/28/2024
He is very good. He is very friendly and kind.
Good service too.
11/23/2024
The service person was great and did an awesome job. Room for improvement on your pricing , originally quoted $400+ which was crazy for a basic drain unclog, all your competitors are around $80. - $90. Supervisor approved $90. High. Price made me lose trust/ faith in your service. Felt like you were trying to take advantage of your customers, bad start.
11/20/2024
Very professional, on time and did an amazing job!
11/20/2024
Thank you for your service! It’s really hard to find a good company that provides excellent customer service and workmanship. Both Kevin and Jesus were professional and highly experienced! Thank you once again! Hope you get a bonus ! Yay we have hot water again!
The Rodriguez Family!
11/14/2024
Very professional service and work meticulously, careful and clean. I will be referring them to friends and acquaintance that need the type of services they perform.
11/03/2024
Amazing service
11/03/2024
Great service! Had someone come to my home on a Sunday within an hour after I called them. I’m very happy with their service and will definitely use them again.
10/27/2024
Joe was really nice and knowledgeable. Very professional. Pleased with our service.
10/24/2024
Had a leak in our bathroom faucet and tech Joshua came to the rescue. A very pleasant man and did a job well done 👍
10/23/2024
My connection with Rescue Rooter was through a water heater purchase from Lowe’s, but I’m pretty sure I used them before many years ago.
Within a minute after indicating on Lowe’s website I wanted information about installation, I got a text saying someone would reach out to me and they did within another 5 minutes or so. Within an hour someone was in my home providing an estimate, and within two hours of that someone came with the water heater, replaced all of the needed connections, competed the install, tested it, and just left.
Both the estimator Ronnie and installation technician Devon were very courteous and professional, making the whole experience seamless and easy.
10/22/2024
Very professional and no pressure
10/19/2024
Great friendly service and handled all my sink issues. Thank you! I would absolutely use you all again!
10/18/2024
Russell did an amazing job! I will call them again!
10/17/2024
Everyone in helpful and knowledgeable and responsive!
06/28/2024
Uron A Kincy is very professional and thorough with everything
Took time to explain and honest suggestions and opinions
He went above and beyond to make sure there’s no issues left unseen
Extremely happy with his thorough service
02/08/2023
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