ARS/Rescue Rooter Boston Reviews (Page 2)
Evan was personable and professional, and he arrived at the time promised
01/09/2026
I just had Jesse, a technician with ARS , conduct a system inspection on my boiler. He was cordial, extremely helpful knowledgeable. He explained everything in detail and explained how my system is operating and pointed out any issues I should be aware of. He focused on the details and showed me everything. My system is about 20 years old and I’m taking some preventative measures to make sure that I know what I need to do. I’m very satisfied with the experience.
01/08/2026
Very professional and knowledgeable; answered all my questions
01/05/2026
ARS is outstanding. I’ve had them for years come out and service my furnace and AC unit and it was time again in 2026 to replace them. Thank you ARS.
01/04/2026
Jesse was wonderful and informative!!!!!
01/04/2026
I am so glad I chose ARS. My furnace went right before the new year and they were able to come out the same day I called. I got my furnace the next day. Brendan came out and was super helpful. He helped me get the right financing for me and didn't rush me to make a choice he guided me on what steps to take and gave me options of furnaces to choose from. He made it simple and easy. The crew that came out to change the furnace wasted no time, they were very respectful and punctual. This company definitely has people who know what they are doing. I highly recommend.
01/04/2026
Tech Jesse Phipps and his associate did a great
Job, tuning up my furnace, they called ahead, they showed up on time, the he wore company uniform with company logos, I highly recommend ARS
By the way i never saw prices so low in my entire life
12/29/2025
ARS came to the rescue and fixed what was broken in an efficient and prompt manner. Our furnace had stopped working the day after Christmas. We called ARS and the technician - Timothy came and quickly found the issue. He was really nice and knowledgeable! The furnace is back in just a couple of days after ordering some parts and testing out some wires. Thanks Tim for such great experience and learning something new about our furnace. We’ve been with ARS for over 8 years and appreciate all the help that we receive along the way.
12/29/2025
Pierre was amazing and knowledgeable. Got my Gas furnace ready for the winter. Will be using ARS again in the future.
12/26/2025
Everyone was kind, patient and helpful. I had no heat and they did everything they could to get me a new furnace ASAP. They saved Christmas for my family! So appreciative. I have been using ARS for about 10 years and am always pleased.
12/24/2025
I made a mistake. My wife told me that even though he was not the boiler person he was able to get the boiler up and running for the moment. Thanks a bunch.
12/23/2025
Hi,
I just want to say how great Tanner is! He was on time, went straight to work and figured out the problem we were having.
He is a wonderful employee that represents ARS well.
He deserves 5 stars for his abilities, his attention to detail and most of all how he treats customers with respect. It's great to have someone who listens and gets to the root of the issue.
Please give him our thanks and kudos for a job well done!
12/17/2025
Evan is a very courteous and responsible technician and he was nice enough to answer many of my questions and provided some helpful advice. Very appreciated of his service.
12/09/2025
Fast, professional swap out of a water heater. Their quote for the work and materials was the best and the easiest, most straight forward to understand.
12/08/2025
Tech Pierre was courteous, knowledgeable and informative. Answered all my questions and provided input. Scale of 1to 10 I give Pierre a 10
07/09/2025
Good service, knowledgeable staff.
05/30/2025
Tim was excellent. He was knowledgeable and friendly. 👍
07/10/2024
The technician was polite, informative and wonderful to have in my home. The technician was thorough, checking the notification code and making sure everything was all set. He reviewed all that he did, answered all my questions.
Thank you for your great service.
03/05/2024
Christopher was a very nice and polite man.He explained all of what he did to us and that everything was ok with heating service.Mike the plumbing manager is a great person as well.Thank You very much for taken the time to care about 2 old people I love my ARS
05/04/2023
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