ARS/Rescue Rooter Boston Reviews (Page 1)
Excellent service and the technician I had was personable and professional. Debugged and cleaned my temp sensor and explained each step. Definitely reccomend!
02/15/2026
tech came on time for my tune up checked everything. said all was good did not try to upsell me showed me how to prevent future problems with the burner due to my dogs hair getting ino them. was totally satisfied0.
02/14/2026
They were fast and responsive. Our furnace was not turning on last night and the temps went down to 14° last night. The technician came first thing in the morning. Very grateful for the fast and courteous service. Would definitely recommend ARS!
02/14/2026
Tech was on time
Very knowledgeable and professional!
02/14/2026
Plumber. Good guy, had to refer to another company but diagnosed the issue.
02/11/2026
We recently had three boilers replaced by ARS Rescue Rooter, and overall, the experience was very positive.
We signed the paperwork on Tuesday, and by Wednesday night all three units in our building had heat. That alone speaks volumes. The turnaround was fast, efficient, and well-coordinated.
The installation team—Mikey, Matt, Derek, and Rich was absolutely outstanding. They were professional, knowledgeable, friendly, and clearly took pride in their work. The job was done cleanly, everything looked great, and the worksite was left spotless. They took the time to explain how the thermostats worked and made sure we felt comfortable before wrapping up. You could tell they cared about doing the job right.
Jeff, who served as our inspector/technician, was also excellent, thorough, clear, and professional throughout the process.
Now, full transparency: they are expensive. There’s no sugarcoating that. We may have paid a premium, and it’s fair to say they’re not the budget option. That said, what we got in return was speed, professionalism, quality workmanship, and peace of mind. The job was done quickly, done right, and done without cutting corners.
If you’re looking for the cheapest option, this may not be it. But if you want a professional team that shows up, communicates well, respects your property, and delivers results fast—ARS Rescue Rooter absolutely delivers.
Strong work from a great crew.
02/06/2026
Very professional, courteous, respectfull of property, and thorough. Did a great job.
02/05/2026
Our tech Andy McLoughlin was helpful and professional. He went above and beyond to make sure that our problem was solved.
02/05/2026
The company was on top of communication. The worker was polite and professional. He went over what he did. I would recommend this company to family and friends.
02/03/2026
Great service from ARS Technician Rob.
Explained tune up process. 3 furnaces.
Then did it. Left a clean area on completion.
02/03/2026
I always appreciate the work and professionalism bring when services performed at my home! The young man came with shoe covers to keep the snow and salt out of my home! And kept me updated on what he was doing!
02/03/2026
Giving five stars because responded to emergency appointment very quickly. Heat wasn’t working and with extreme colds temps technician fixed the issue. Also very polite and curteous.
02/02/2026
Arrived in the time frame informative quickly found the problem answered all questions
02/01/2026
Good peopleThe
02/01/2026
Angel and Chris were ON POINT!! So courteous, friendly and answered all my questions!!
01/30/2026
I very much appreciate the work your tech did to repair my water heater in a very fast manner and keep the area clean when they leave the house. Thank you 🙏
01/30/2026
Very professional and they did a great job processing the issue and getting the new one installed!
01/29/2026
Came same day, looked at furnace and found problems and recommended solutions and cost. They got the heat working again.
01/29/2026
Andrew Mcloughlin is very responsible, very knowledgeable yet very professional. He quickly figured out the issue with my heat up set up, fixed it, did check several things to make sure it works properly. Great job! I highly recommend him and ARS.
01/23/2026
Great experience, technician cleaned out machine and fixed a dirty tube. Did not try to oversell. I will definitely use them again.
01/23/2026
Promt showed up within 20 min of calling
Fixed the issue in no time
01/22/2026
ARS did a fantastic job. Brittany was courteous and confirmed the appointment. Cole arrived on time, performed the furnace tune-up, and provided excellent customer service.
01/20/2026
Chris bryant was great!
01/16/2026
My tech was so good! He totally helped me understand my furnace and heating and air conditioning system. He showed me that I had filters that I need to clean in my mini split. Thank you!
01/15/2026
Jesse was great! He checked the furnace and replaced the filter. Explained to us to change the filter every 3 months. He simply was wonderful
01/13/2026
Ars was able to come out and diagnose the issue with my furnace. Unfortunately that called for installing a brand new unit. They were able to give me a very fair price and were out the next day for the install. The crew arrived in the time window that was agreed upon, completed the job in a very timely neat manner. After install I noticed the crew had forgotten to seal up one side of the return duct to the furnace. Ars was very responsive and had a technician out to correct the issue. Bottom line I am pleased with my experience with Ars.
01/13/2026
Andrew McLoughlin is very professional, effective and friendly.
01/12/2026
Evan was very knowledgeable & professional!
01/12/2026
The technician Pierre showed on time and diagnosed the problem fast and fixed the issues for my rental unit. He also stayed after to throughly access the system and made sure the heating system was functioning properly. I highly recommend ARS.
01/10/2026
Excellent service and knowledge of how to fix a leaking century-old hot water radiator pipe.
03/26/2025
Came in
Checked for any problems was unable to fix needed a replacement did a great job finding out what was wrong . Thank you for your service
12/30/2024
Great customer service great communication and friendly staff
01/06/2024
The technician was professional and courteous. He performed the preventive maintenance then thoroughly explained what he did in simple terms easy for a homeowner to understand. ARS highly recommended!!!
09/26/2023
Evans is a great technician and super intelligent.
08/17/2023
Thoughtful and thorough technician. Explained everything well and handled the town inspector respectfully and quickly.
04/18/2019
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