Rescue Rooter Cleveland Reviews (Page 1)
Don did a great job. Took care of things in a timely fashion. He’s a good man to have on the job!
10/09/2025
The technicians that ARS/Rescue Rooter sent to install the new hot water heater were very knowledgeable. The lead tech took to time to answer any questions I had. They also minimized the mess when removing the old tank.
10/08/2025
Marco was very professional. He kept me informed of findings and discussed price with me as we navigated my plumbing problems. I strongly recommend him! Thank you
10/02/2025
Great service for a fair price
10/01/2025
I can’t say enough good things about our experience with Rescue Rooter. Our technician was friendly, professional, and installed our new hot water tank in no time at an affordable cost. Definitely will recommend!
09/30/2025
Justin was knowledgeable and thorough. Wonderful experience highly recommend Justin
09/29/2025
Plumber did more than fix the issue, he figured out and explained why the clean out was backed up so it doesn't happen again. Worked super hard. Nice dude. Would hire again and for the price, can't be beat.
09/28/2025
Professional, transparent, efficient, good communication and follow up.
09/23/2025
Sam was a great guy and I really appreciated his honesty. Only complaint that I have is the initial phone call I made into the company to order the service. I was told on the phone that it was going to be $79 to snake the drain and they also send a camera down to check it. I told him it was the sink in the kitchen and he said yes, and then he also tried to sell me a $20 a month program that you have for plumbing services. I felt sorry for Sam as soon as he got here because he had to explain to me that the price is not for what I had in the kitchen sink. So I was expecting to pay the $79 and he had to explain to me why it wasn’t $79 which is not easy to do. I would think most people would think it is a bait and switch. My suggestion would be, is not have an outside company answer your phone phones, cause it could hurt your business in the long run. Sam made it better and I will use your company again.
09/21/2025
They were quick to come out on a Sunday morning to fix and snake my main sewer line out. Great service and the tech was very knowledgeable
09/21/2025
Sam was amazing and very informative!
09/21/2025
Marco is awesome, very smart and knowledgable, I would recommend Marco and ARS to anyone!
09/19/2025
The best professional plumbers in the business Sam Zachariah Alex and the rest of the ARS rescue rooter team five star
09/19/2025
Great experience from start to finish! Fast and easy installation no cleanup. John was very knowledgeable and made the appropriate recommendations, no upselling. Thank guys!
09/18/2025
Help! ARS did not install the water heater proposed. I need model, model #, waranty info etc. for the heater installed.
09/18/2025
Had a sponge clogging our toilet. They came quick, fixed it quick and didn’t charge service fees. Great guy!
09/15/2025
Timothy was very knowledgeable and polite.
He explained everything that was wrong and explained what he was doing to fix it .
No more overflowing drains!
09/15/2025
My wife and I have been experiencing a slow draining Tub/Washing Mashine for the past week. Us using a hand snake yielding no results so we gave ARS a call.
It's a Sunday and they came over within hours at no additional weekend charge, within hours of me placing my call.
Our plumber was Sam and he was knowledgeable, empathetic, and most importantly, honest. Sam checked our issues and advised us to stick wirh a smaller drain cleaning rather than the main line to save us time and money.
Shortly after working his Magic, the drains are running smooth and I spend much less than I had anticipated.
Thanks Sam and ARS, I will be using your services for all of our plumber needs moving forward.
09/14/2025
Sam and Jaret were lifesavers. I was dealing with a mainline clog that shut down all my plumbing and caused backups in the yard and basement. They showed up, hydrojetted the line, and quickly cleared the clog. Then they noticed the kitchen line still wasn’t draining, cleared that as well, and had everything running perfectly. I couldn’t be more thankful. They made a lifelong customer for any of my plumbing needs.
09/12/2025
They were prompt and easy to work with.
09/12/2025
Main line declogged in record time.
Give Devin an award.
09/11/2025
Kitchen sink clogged. Kenneth knew what to do. So far so good. Will wait & see.
09/10/2025
A’Don did a great job as I just mentioned.
09/08/2025
I had a pleasant experience with the young man. He explained clearly and thoroughly what the issue was and how he was going to resolve it. He worked expediently and cleaned up when done. He was very polite. I will definitely recommend this company.
09/08/2025
Justin was terrific. Very cordial. He explained everything upfront, and let us know what to expect down the road. Also, the price was fair, especially during a Saturday afternoon.
09/06/2025
Service was fast and thorough!
09/06/2025
Sal and Sam were awesome! Very professional and friendly! Highly recommend
09/03/2025
Convenient and affordable. Great crew.
09/02/2025
Jarrett really tried to snake out our kitchen line about four times. Unfortunately we will require a JET to complete the job which is ironic the the Thunderbirds are flying overhead today while he was working and while I’m typing this review. I spent 5 years on Shaw AFB the home,of the Thunderbird 😁 looking forward to Jarrett and the crew completing the job September 2‼️
09/01/2025
As the new owner of an older condo, it was
concerning to see he twin bathroom sinks filling with water and it was frightening to see water oozing up through the bathroom floor!! I looked for a plumber online. The first appointment available was 8 days out! What a relief to find a web site for ARS Rescue Rooter who came to me the same day. All 3 of the team who have served me have been quality people who provided quality service promptly. I highly recommend this company!
08/28/2025
Samuel was awesome
08/27/2025
The technician was kind, friendly, and worked quickly. He explained everything that happened, and how he was going to fix it. Will definitely recommend to friends.
08/26/2025
Installed a new Natural Gas Water Heater from Lowe’s when our old one leaked.
It was expensive compared to installing on my own, but installed correctly and to code. Worth every penny.
John (scheduler) and installation technicians Bobby and Carlos were outstanding! John scheduled the installation immediately and kept us updated frequently advising when the techs would arrive.
NICE JOB!!!!!
08/25/2025
Very good service the technician did an excellent job clearing my drain
08/25/2025
Devin(sp?) showed up in a reasonable amount of time and explained the process and repair well. Reasonable price.
08/23/2025
The Tech explained several things to me, which I really appreciated.
08/23/2025
My old cast iron drainpipes were leaking very badly. I contacted a different plumbing company prior to contacting ARS. That company said that they would need to give me an estimate for the job. After waiting for a few days, I did not get an estimate I decided to contact another plumber. I found ARS. They sent out Bobby to repair my problem. Bobby was able to give me an estimate. He replaced the old cast iron pipes with new PVC drainpipes all in the same day. Thank You ARS tor completing my plumbing issues.
08/22/2025
Very prompt and courteous. Just got a quote for possible work wanting to compare pricing.
08/21/2025
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