ARS/Rescue Rooter Conroe Reviews (Page 2)
Joshua was very knowledgeable and friendly! He repaired our AC in a timely manner. Great customer service.!
08/16/2025
My husband and I were very satisfied with ARS when we needed a water heater. Ted , the advisor, was excellent with professional knowledge about his craft and outlined everything we needed to know to make a good decision.
08/15/2025
Great experience! Our comfort advisor was Ted and he was knowledgeable, professional and shared several options for us to consider. In addition, they are installing next day. I highly recommend them to you.
08/15/2025
The tech was very good at explaining the main points in addressing the main issues that needed to keep a well maintained AC unit and did everything that he recommended also did a well job.
08/15/2025
The service that was provided was exceptional. Thank you for the quick turnaround.
08/14/2025
Everything was great joe did a wonderful job
08/11/2025
Todays service was for regular maintenance or preventive maintenance. ARS has kept up the maintenance on all 3 units and are very efficient . Francisco A. was very insightful, informative and knowledgeable in his job. Thank you so much for sending this young man to service my AC units. He was very delightful.
08/08/2025
August in Texas is not the time to have your AC go out.! A technician was here within a couple of hours from when we called in on a Friday afternoon. Mike was friendly, professional and had my air blowing cold again in no time at all.
08/08/2025
Excellent service and very reasonable. Called at 2pm on Friday afternoon and my air conditioner was running again by 6. Highly recommend!
08/08/2025
Tyler and Carlos were great, they went above and beyond showing us how the thermostat worked, how to change the filters, and telling us how to maintain the system, they cleaned after themselves it was a great experience.
08/07/2025
The technicians were very polite and professional. They went over everything in detail with me and made sure everything was running properly before they left. I would highly recommend.
08/06/2025
My plumber serviceman arrived in timely manner and dispatch kept me posted. He was very polite, explained everything he was doing and gave me the price before any work done.
08/02/2025
We are very impressed by ARS! We were able to get a same-day appointment and our tech, Joshua Bass was great and on time! He wasn’t pushy at all, but was genuinely informed and was able to thoroughly explain services that were needed. I also love that the techs wear shoe booties!! We would definitely recommend ARS to anyone looking for HVAC repair or service!
07/30/2025
Excellent job
07/29/2025
Ahmad Q. Was very patient, performed a thorough assessment. Of my Hvac unit, showed me photos of my current unit condition and provided me the customer options. I'm thankful such a kind and caring technician came to my home! Tyler and his crew man... awesome job in the 100+ temp outside and you guys were in an attic for 5+hrs. I now have a cool reliable air unit in my home thank u so much!! Awesome job 👏🏻
07/28/2025
Joe went above and beyond being helpful and knew his trade.
07/28/2025
The technician was great. The office people need to give them a heads up when they put clients on their schedule. Who ever took my call waited 3 hours before letting the technician about my job.
07/26/2025
Service tech Mike was on time, professional and knowledgeable. He thoroughly inspected my ac system, diagnosed the issue and made correction. A supremely knowledgeable, friendly and attentive person.
07/22/2025
Josh was very nice and helpful, he answered all our questions and got our AC running as soon as possible. He was very thorough, so happy with his work.
07/20/2025
Very professional.
07/18/2025
Came out quickly and did a great job figuring out the issue and fixing it.
07/18/2025
He was very professional and courteous
07/17/2025
All 3 Techs were very professional & courteous. Did an excellent job installing my water heater. I forgot to mention Kevin who came out to give the estimate, he was very knowledgeable and thorough about my needs & I liked the idea that he gave me multiple pricing options.
07/11/2025
ARS always is quick and professional with any heating/cooling issue that I have 10 out of 10 recommend. Joshua and Justin are some of the best hvac technicians I’ve ever come across
07/08/2025
Awesome job. 10/10
07/06/2025
Cory is awesome! Very detailed and explains everything. He finds what's not working and fixes it. Excellent customer service!
07/05/2025
Outstanding service! From the initial call to end results Thorough, knowledgeable and professional technician. The task was difficult and time consuming and in the RAIN. THANK YOU for fixing the problem!
You are who we call!
07/04/2025
Honest, professional, and timely
07/02/2025
Joe was very professional and did a great job! Appreciate the nice and courteous service!
06/30/2025
David was efficient and nice did not take long, thanks!
06/29/2025
They gentlemen where great help to new home owner. They explained all to degree of understanding how to keep up with equipment.
06/28/2025
Great service, friendly staff, and good communication. Special thank you to Justin for doing the initial review and diagnosis, and Tyler for his work in the home! They were able to get to the root of the issue and fix it, including needing to make an extra visit to ensure it was fixed.
06/27/2025
Justin and Angel were very professional and did a great job. Very clean and fast with their work. Did a whole water heater change out for us.
06/27/2025
he was very thorough and pleasant and informative. Thank you John .
06/22/2025
Never here when they say .seems funny always another leak in a few weeks.
04/24/2025
Good service and professional crew and overall experience starting from their office support personnel providing updates.
Installed tankless water heater.
Had a post installation issue (minor adjustment for drain pan) with heater and appreciate their prompt response handling the issue.
02/27/2025
Honest, friendly and kind, and very respectful of my home
02/19/2025
Justin came out on time and fixed my AC issue quickly. He was very informative about what to expect in the future, with my particular unit.
10/26/2023
ARS is always dependable and responsive. My toilet was leaking and Angel came out and fixed it very quickly. Angel was very professional and polite. I was very pleased with his work. ARS has always come through for me.
10/26/2023
The technician was great. Explained what was wrong and showed me the power readings. Definitely using ARS again
10/14/2023
Service was fast and professional. They followed up before arrival of the technician with email and telephone call. The technician was courteous and professional . I highly recommend!
08/22/2023
Josuah Bass was very knowledgeable about what was wrong with the AC coil. Matthew Halliburton was very helpful in getting the coil replaced under warrenty! Patricia Juarez was very pleasant to speak with and let me know when the installs crew would arrive. Tyler Buchanan did an outstanding job installing my new coil
08/19/2023
Technician was awesome. Explained everything. System check good, but had a small pin leak outside the main unit. Since ARS only offers 1 year parts and labor warranty after installing evaporator coil which comes with a 10 year warranty. ARS told me it would cost 1800.00 dollars to repair a pin hole leak. The manager at the North Houston location was rude and thought it was funny when I asked him why so much. He was over talking me when I asked for explanation. So I found another a/c company to do it for 150.00.. be careful with this company. Make sure you get a parts and labor warranty at least 5 years .
05/11/2021
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