Rescue Rooter Ft. Worth Reviews, Page 2 of 5
Rescue Rooter Ft. Worth Reviews (Page 2)
Nick was a gentleman and professional. He cleared my main sewer pipe quickly. Nick then checked all my sinks,tubs and toilets to make sure they all drain properly. He also gave me pro tips about the plumbing. All of this service and at a great price!!
Randy was very good at his job, kept me informed on what was going on. You are lucky to have him in your company, Thanks to you and Randy
Technician arrived on time. He was very thorough in explaining what all entailed in the service. He was very courteous and provided excellent customer service.
Great service. The plumbing techs were helpful and knowledgeable
Jonathan O is a very kind and he throughly did an excellent work with great explanation to the plumbing problems!! Thank you so much for your service!!!
We had a major plumbing issue. From the time they diagnosed the problem to the time it was repaired was just over 24 hours. The broken pipes were 10 feet down and needed to be dug 10ft by 5 feet down in this Texas soil, also known as clay. They started digging, late afternoon on Thursday and needed to come back the next day but they took great care to make sure the site was covered and protected for safety and then they were here right away in the morning, even tho it was heavy rain, they were still here and waited until the rain stopped to continue digging. As soon as the digging was done the repair specialist was here to repair the pipes, even tho it was after 4:00 on a Friday. Seriously when we called them Thursday late morning, we didn’t expect to have running plumbing through the whole weekend. Especially when it was discovered we had such a significant issue. Highly, highly recommend this team!
Regan knew what he was doing, got to work immediately and did the job quickly and efficiently for what I believe to be a fair price for the skil of plumbing.
The repair gentleman was so informative and friendly. His name is Tony and he knows what he is doing. He kept me informed and I would like for him to be praised.
Excellent service. Experienced techs that go over and above to make sure the job is done right.
Great service and quick response times!
The young man that came out was very polite and knowledgeable about the situation and also told me about other services this company provides and cleaned up before he left , I will use this company again if needed!
Jon E was so helpful and knowledgeable about the system. He took the time out to show and discuss what the situation was. Thanks so very much.
Johnathan. O, was great resource in explaining current situation with health of plumbing system. And quoted the cost to repair or replace the defective parts found during the free system inspection.
Tech got here took care of my issue. Thanks for prompt attention to my need for your service.
Great service in a timely manner. I was having issues with another plumbing company that quoted an extremely high amount that was costing $6900 at first then they said I needed $28900 . I was also given false information by them. Saying my whole house needed to be repiped. After I spoke to ARS for a second opinion. They sent out William Farrar. He put the camera underground showed me the pipes were fine. Then he did a water test and said no pipes were leaking. Thank you for sending him out and for him being so honest with me and explaining everything and showing me on camera they were good. I gladly paid the $375 as apposed to the $6900 to $28900. I was quoted. It’s sad because I am a lady that the other company tried to take advantage of me being a women.
Thank you Nickolas for your prompt and great service. Great job explaining the work you completed. Especially the camera view. Thanks for the tips of your observations
All is back working better than before
Thank you greatly appreciated!
Riccie did a quick and professional diagnosis that turned out to be a quick and easy fix . I will definitely highly recommend them should someone I know have plumbing problems. Thank you Riccie!!
The gentleman that came to my house exceeded my expectations as he cleaned out the pipes in the house
Had an emergency come up on Sunday mid-afternoon. Tony at Rescue Rooter was exceptional. Very informative and answered all my questions without hesitation. Very great service and super friendly. Thank you so much!
ARS was quick and efficient. We had a great technician who explained everything and did a superb job!
Regan showed up same day and was able to help me scope out a sewer clean out. He was knowledgeable and polite.
Always do a great job!
The salesman through the installers and through the technicians were fantastic. We had an issue with venting from a prior roof install an ARS was wonderful. They came back out multiple times to see the issue was corrected. Our safety was their top priority. Thank you Ricci and Mike. Will use them again.
Tech was Mathew! He was excellent. He listened to all my concerns and went above and beyond. He set great expectations!
Great service. Super friendly and informative technician…Ben. Thanks for giving my house the colonoscopy it needed!
Excellent experience and fair price
Service man explained totally what the problem was and how to fix it.
Riccie was extremely helpful and explained everything he was going to do, found me the best deal, and even took care of things that I didn’t realize was going on with my kitchen sink.
Johnny was extremely informative and provided details as to job of installing my hot water heater
I had been dealing with a backed up kitchen sink with my own snake equipment trying to save money but finally had to call the plumbers. I seriously thank God I found ARS Rescue Rooter who had a plumber out here the very next day and ready to do the work same day for a very affordable price! I had recently been quoted an exorbitant price for the same job from a different company that would come out at a later date, so I was amazed at how affordable ARS Rescue Rooter was even with warranty. Regan was polite, very informative, had no issues answering any questions I had, and did an amazing job.
10/10 will definitely be recommending Regan and ARS Rescue Rooter to everyone I know. Straight up lifesavers with pricing, professionalism, and customer service!
Great service… Randy and his team are very professional and does a great job!! Very satisfied
Our technician Tony Pyron was professional, friendly, knowledgeable and fixed our issue quickly. The cost was reasonable and would recommend!
We have used them 3 times and were very pleased with their service each time. They are honest and committed to doing the work right. We have had Matt in our home twice. He's very knowledgeable and professional. I would highly recommend ARS/Rescue Rooter.
Regan was so informative and quick with his assessment and work. He explained our situation with ease, and we were able to get the issue resolved the very same day. He even recommended their restoration crew they're partnered with to come out and inspect any potential damage. I'd highly recommend their services. Thanks again for the peace of mind knowing we got our problem resolved🙏🏾
Excellent, I called on a Saturday afternoon at 4pm, they sent someone immediately. Gave me a discount. Tony was great at diagnosing and explaining the issue. I have used this company for the past 4 years. Always on time, great service, and professional staff.
Very careful work. Neatly and efficiently done. Very respectful and pleasant worker.
Tony really knew what he was doing. Talked a s through the issues and gave great advice.
Nick did a great job on fixing my stopped drain.
I appreciate the help Jonathan Espinosa provided today. I discussed my plumbing concerns and he provided guidance that was extremely helpful. Thanks!
Thank you Nick. You sure know your profession well. He got straight to the issue and fixed it. I love the way he explained my problem to me. Great guy and yes Rescue Rooter is topped notched. Add on: once again it was Rescue Rooter to the rescue! Same problem as the last time, this time it was a different serviceman. He was very polite went straight to the problem had it fixed in no time. Man, I just love this company and how their servicemen know their craft. Thank you once again.
I've been using ARS for a couple years and I'm very pleased with the professionals they sent out and with the service they perform very pleased
They showed up when expected. Fixed the clog fast and was knowledgeable, friendly and helpful! Thanks for helping us Regan!
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