ARS/Rescue Rooter Laurel Reviews (Page 3)
The team accommodated my availability. The team is very professional and polite. The technician arrived on time. Serviced my unit quickly and made pet-friendly recommendations for my filter. Great service!!
01/11/2026
The technician was on time and very therle. He seem to know what he was doing and very knowledgeable of his job. He was very detailed and ask me if I had any concerns or questions for him. He offered a promotion, gave a lot off but it was still out of my budget range. Hw offered other options,but I didn't want to finance. My experience with this company has been very good for the past 6 years.
01/11/2026
I'm not going to review why I needed help with my HVAC, things happen. However, I want to make customers aware of experience with Mrs.Tammy, the Quality Assurance Manager. There is no other more deserving title for this lady. From the beginning she was very professional and receptive of my concerns. In my 30+ years of retail business I've never meet a more capable employee. She is an asset to your company and provides a service - above and beyond of what is expected or even required. Again, thanks for such a pleasant experience.
01/11/2026
OUTSTANDING service tech.
01/07/2026
Amir was very professional and he showed us the things that needed to be repaired.
01/03/2026
Fix Mt heat
01/03/2026
We have had them out twice in a month. They have been very efficient. They were able to clearly let us know what the possible issues were and gave us options to choose from. After the first visit they let us know if there were any issues to call back within the 30 days and it was covered. Truly appreciate their diligence and clear communication.
01/03/2026
Both the technician that worked on my Hvac were very knowledgeable and professional.
01/02/2026
Had water heater replaced and the plumber, Alex, was very experienced and friendly. He answered all my questions honestly and in terms i understood. Would highly recommend.
12/30/2025
Inspection for new heating.
12/30/2025
My HVAC wasn’t getting hot. I was scheduled with same day service! Amir, my Tech was very detailed explaining what & why we had an issue. Great customer service as well. Thx Amir!
12/27/2025
ARS was very professional and knowledgeable. I was also able to get an installation appointment fast given it is the holidays. The product offered is amazing. I will choose ARS for future maintenance.
12/27/2025
The installation crew was knowledgeable and friendly and installed the unit quickly.
12/21/2025
Damon is professional, courteous, and knowledgeable. He made sure that our system was running properly and told us how often we needed to maintain it to keep it operating properly. He has an infectious smile and is very pleasant. We appreciate his prompt service.
12/03/2025
Customer service is awesome and Kevin the technician was great!!!!
02/17/2025
Very professional! Thank you! Have a very calm spirit. Arlene knows her job, she is a wonderful person
05/02/2024
Tech was professional and explained the issue appropriately.
03/02/2021
