ARS/Rescue Rooter Of Nashville Reviews (Page 1)
Our local Lowes was running a HVAC tune-special. My wife and I signed up for it. We were contacted and told that ARS/Rescue rooter would be the company performing the service. They we're great communicating about setting a date and time for them to come out. As well as, in the days leading up to the service reminding us about our appointment. The day of service the tech showed up on time. His name was jayce johnson. He was absolutely awesome. He performed the service. When done he told us about the few things we had going on. He was professional, polite, knowledgeable, and just all around great to work with. We got the few things he found fixed and he was fast in getting them repaired. It was nice to get a great tech. He explained some programs we didn't know about but will be looking into further. All in all we are very pleased with every aspect of this experience. Because of jayce johnson we will most likely be back hoping he is our tech again.
12/13/2025
Casey was awesome. Professional, proficient. He was both informed and informative. He should be valued as an employee.
12/12/2025
Jed dell was awesome. He made it look easy and finished on time
12/12/2025
Jedadiah was professional, timely, and very helpful. We appreciated the information he provided. We will not hesitate to call if we need their services again.
12/10/2025
Alexey Smirnov is very knowledgeable taking the time to explain everything to you. He will be sure you understand & are 100% satisfied with the work that’s been done before he leaves. He is very personable & takes great pride in his work & the way customers are treated. A trait that is missing way too often. Give him a raise! 🙂
12/10/2025
Deshawn was great went thi everything and explained options clearly
12/10/2025
Deshawn came out quickly and completed inspection talking me thru the process and needed item. Great work.
12/10/2025
Deshawn was awesome! He explained everything, he was friendly, but still professional. ☺️😄
12/09/2025
Marcos was great!! Professional and quick service!
12/09/2025
We had our routine check up for our units and I can say the technician Marco was a pleasure to have, he was very knowledgeable and explained what was checked and what was recommended for the units clearly and we would love to have him back for our future maintenance of the units
12/08/2025
Prompt service.
12/08/2025
We needed help on a Sat before having a party at our house and they were prompt and worked hard to get the problem fixed! We will definitely use them again.
12/07/2025
From sales to installation, ARS was a professional and consultative! Every person was polite and quite courteous. From wearing booties in my house to making sure my lawn was not damaged during installation, these guys hit it out of the park! I know I have another HVAC unit that will eventually need to be replaced and ARS/Rescue Rooter will be back out to take care of me. Thank you!
12/05/2025
Performed outstandingly and will use them going forward as my plumber.
12/05/2025
Frankie and Keith were the repairmen that came to get our toilet in working order.
We had worried we had a leak somewhere.They were able to tell us by utilizing a camera
that they brought with them that they did not see any problems (Yay!) They were both super
guys- - punctual, polite, personable, and knowledgeable.You can be proud to have these guys
as employees! Frankie went the extra mile for us and was just so kind. We’ll never call any other
company when we need plumbing work done. Thank you!
12/04/2025
Mike McCabe was great to work with.
12/03/2025
We decided to buy a new central air and heating unit. We searched the internet for local services and received a call from ARS. They sent a very nice representative named Michael who came out the next day (today).He checked our current system and our ducts. Then he went over the different unit packages they offer and we found the one to fit our needs. There was no pressure, just the information offered and the choice we made. We feel we made a good choice. They will be in stalling our new unit tomorrow. Thanks Michael for all your help.
12/02/2025
Technician was very knowledgeable and efficient in installing my new garbage disposal. It was a good experience.
12/02/2025
Alix was great. He found a problem on a Sunday that three other HVAC companies missed. Easy fix, only the price of a service call.
12/01/2025
Mike of ARS Recue Rooter has provided me with professional services for my aging heat pump and I am grateful!
11/30/2025
Frankie was a great technician and resolved the issue in short order.
11/29/2025
Our technician Frankie was amazing and honest with us from the start.
11/29/2025
Bishnu, Carlos, Ivan, and Ian did a fantastic job installing our new HVAC system and removing all the old!
We have been loving it ever since, has made a HUGE difference in the comfort of our home!
11/26/2025
Jed was awesome. Super helpful and informative!
11/26/2025
The men were friendly and competent ar their job. They found problems that helped me understand why my electric bill had jumped 25% the last several months. Thanks.
11/25/2025
Fast efficient honest & clean workspace afterwards!
11/25/2025
Jayce came by and did an inspection on my air conditioning and heating system. To me its a complex two story system but Jayce is very knowledgeable and took the time, on a Sunday, to explain to me how the system works, how to use it efficiently and what not to do. He's a great asset to ARS!
11/25/2025
Mike was very helpful and friendly. We purchased a new AC and Heater unit that replaces a 20 year old central unit. Had a reem system for over 35 years and didn't want to change the brand.
11/24/2025
My experience was for A/C cleaning. The technician was prompt, courteous, friendly and thorough.
11/24/2025
No problems at all. Service tech. Knowledgeable and respectful.
09/24/2025
Was able to replace our 10 yr old unit the very next day. ARS definitely went above and beyond for our family. Thank you Ryant for helping us get an amazing rate and payments plan. Thank you also for dealing with a very doubtful person with grace and understanding. Thank you Ethan for installing our unit, and in the rain at that. He did a great job! Thank you Ellis for diagnosing the problem with our old thermostat and replacing it same day. You all really helped my family.
03/18/2025
Wasn't to happy with the tech he acted like I was stupid cause I had my thermostat set at 73 and it was 77 in the house today it was 54 degrees and my thermostat was set at 70 he took off my thermostat and rolled up black sticking stuff and put it in a hole where my thermostat is hooked up so no iam not satisfied at all
01/17/2025
Bryce was wonderful. Very knowledgeable and quick. He took his time explaining everything.
12/04/2024
Frankie was informative, patient and helpful. Highly recommend!
04/10/2024
Deshawn Willis came in and assessed the situation and explained everything perfectly. He did an excellent job giving his recommendations.
11/01/2023
