CLOSE FORMRescue Rooter Portland Reviews (Page 3)
We had a leak at one of our bathroom faucets. We were quoted the cost to replace an entire faucet plus labor. We called Rescue Rooter for a 2nd opinion. Thomas came out and told us it was a simple part that was leaking. Replacement part was 20 dollars. Way less than replacing an entire faucet. Thanks!
08/27/2025
Nice guy and very helpful.
08/27/2025
Perfect performance. Totally forthright and clear about the problem
08/27/2025
Thomas was fantastic! He was efficient, friendly, and very knowledgeable. From start to finish, he delivered A+ customer service, answering all of my questions and making sure the job was done right. I really appreciated how professional and personable he was. Highly recommend!
08/27/2025
Every time my family asks Thomas to help us with are sink issue, he always gives us the best advice on how to fix the issue and he is always on time and efficient with his work!
08/27/2025
I appreciate the warranty that comes along with the work. I had other bids from local business but it didn’t come with warranty. Thank you Thomas for your work. Very professional and explained my options thoroughly
08/27/2025
I was given a time estimate of 45 min and thomas came right on time. He quickly diagnosed what I needed for repair and got everything done quickly and effectively. He was also very clean, wore covered shoes and laid out pads and cleaned up afterwards. Highly recommend!
08/27/2025
Very happy with Thomas Do’s work!
08/27/2025
Matt was great. If I could give him 10 stars I would.
08/27/2025
Service was phenomenal. Timely, professional, thorough. My tech was Matt Campbell. We share a last name so obviously I would remember. Unfortunately, neither of us had any relationship with the soup.
08/27/2025
This company takes great care of my old house. I have used them for Almost 20 years and they are always very reasonably priced with a very high-quality of work. I have never had a problem with anything that they have done Because of the high quality of work. I also appreciate their thorough communication
08/26/2025
Two friendly plumbers came out to help us with our frequently clogged preschool toilet. They scoped the waste line out to the street and determined the problem wasn’t there. They advised us to pull the toilet or have them pull the toilet. We agreed and decided to do it ourselves. Prompt friendly service!
08/26/2025
I called them and the Dispatcher made it fast and easy. Very informative. And then my tech arrived and I was more than pleased his customer service approach was Spot On Great guy with Great Customer Service. Earned my trust. And a Bid on the spot was absolutely amazing . Thanks Guys you knocked it out of the park. Jack needs a dinner out with his wife on the company. Dedication is hard to find and he has that!
08/26/2025
They came on time and took care of the problem I had with a minimum of hassle and fuss (none actually). Very friendly and they were able to come right away, no need to schedule weeks in advance.
08/26/2025
Great service. Nice people
08/26/2025
Got same day service. Tech arrived in the time window estimated. Very Polite/Clean/efficient . Tyson was very clear in explaining our issue and possible options.
Applied the $99 service call $ to the drain cleanout he did.
Highly recommended!!!
08/26/2025
Thomas was so helpful in helping us figure out the problem with our plumbing. He also offered so much helpful information on cleaning and was super kind too. Thanks Thomas!
08/23/2025
Rescue Rooter communicated arrival times, concerns, recommendations, and potential costs in a professional manner. Would use their services again.
08/23/2025
Devin was super helpful, professional and thorough.
08/22/2025
Jordan was awesome. He had to make numerous trips to find the right collector basin. He got my wife's shower back so thankfully no more hotel stays. My wife had to deal with the situation since I had work and Jordan made my wife feel comfortable even though she had to be here at the house without me. He kept the doors door and made everything a lot easier for my wife. Thank you Jordan. Hopefully i will not need your services again, but if I do I'm requesting Jordan. My picture is me sitting comfortably at my house and not a hotel thanks to Jordan
08/22/2025
Very professional and knowledgeable of the situation. I just happened to see the Rescue Rooter truck as I was going up my drive and stopped to get a card . Called the office and was able to get Vanja the technician whom I spoke to earlier.Vanja was able to fix my clogged drain right that day. Now that’s what I call Great Service.Thank you .
08/22/2025
Vanja was professional and pleasant. He explained what he was going to do and why.
08/21/2025
Tom went above and beyond for what turned out to be more complex than expected. He took the unfolding discoveries with expertise and professionalism that gave us an accurate assessment and next steps path for solving the larger problem.
08/21/2025
Thomas was thorough in his inspection, was quick to identify the problem, and fixed the issue with ease. 100% would recommend!
08/20/2025
We had an urgent need for a drain cleaning at our home. Thomas squeezed us in on a timely manner and worked efficiently. He was very friendly, helpful, and an all around pleasure to work with. We would reccomend him to family and friends.
08/20/2025
Vanja was very pleasant, explained what he was going to do and provided some options if the simple drain cleaning option didn’t work - yes, expensive but that’s the industry - after the bathroom sink, the bathtub was draining slowly and he drained that as well - very appreciative of his personality and work ethic
08/19/2025
Knowledgeable, professional, and timely
08/19/2025
Outstanding service provided by Thomas Do, she provided professional outstanding service. he was on time and was in and out in less than an hour. I would definitely use Rescue Rooter plumbing and drain services again and recommend Thomas Do to anyone.
08/19/2025
Both my kitchen sink were plugged unable to use. I called rescue rooter late on 8/18/25 in the afternoon and Thomas with rescue rooter came out within a few hours took care of the problem in my kitchen on the sink without any hesitation they knew what they were doing very professional very kind and respectful. I will definitely use them again and refer them to my friends and neighbors my bill was not overwhelming. Definitely worth every penny. Thank you Thomas for your great service. You guys at rescue rooter you rock.
08/19/2025
Anton was very kind and efficient. Great service
08/18/2025
Great experience, helpful, professional, excellent communication through the whole process
08/18/2025
Thomas was great! Prompt , knowledgeable, and very professional! Will be reaching out to him again!
08/17/2025
If plumbing emergencies were horror movies, mine was about to be a box-office hit. Then these heroes showed up faster than you can say ‘leaky pipe,’ armed with tools, know-how, and what I’m pretty sure was Jedi-level plumbing wisdom. In less time than it takes me to find matching socks, they had everything fixed, cleaned up, and running perfectly. Zero drama, zero mess — just pure plumbing greatness. Honestly, if there were an Olympic event for response time and service, they’d take the gold. Thanks again, Kyle Schneider!
08/15/2025
Súper kind very professional will recommend you to every one thank you Tyson and your co worker didn’t catch his neme but you guys are the best
08/13/2025
Great job fixing sewer line- fast and quality work!
08/13/2025
Thomas does great!
08/13/2025
Very informative, friendly and prompt service. Answered all my questions.
08/12/2025
I appreciated that my technician was so friendly and knowledgeable. Since I was a previous customer, he was familiar with my old houses idiosynchrasies and rapidly got to the bottom of the issues.
08/12/2025
Tyson was great
08/12/2025
A longtime go-to, "get me out of this jam" help for me. Always on time, and at least for me, they stay until the job is finished. If they're out of a part, they can often go and get one the same day. They've always been up front with me regarding prices, options and their suggestions, as well as follow ups if necessary. Have lived her for thirteen years. Will continue to trust their help.
08/12/2025
Rescue rooter is fast on sending out technicians for sure. Technician Thomas Do is polite, friendly, and knowledgeable. I’m an introversion when it comes to dealing with people in business but Thomas makes me feel comfortable. I’ll give 5 stars for that.
08/11/2025
Tyson was informative and helpful. He did the job with me watching and explained every step of the way.
08/11/2025
Thomas answered all my questions in a very professional way
08/11/2025
Rescue Rooter came out on a Sunday and our plumbing problems were resolved with knowledge and expedience. Thank you Thomas.
08/10/2025
Thomas did an amazing job! I highly recommend him!
01/27/2023
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