Rescue Rooter Portland Reviews (Page 3)
Thomas arrived on time. Was very courteous & considerate. He was able to clear our clog & gave us hints on how to prevent future clogs. Left the work area as clean & neat as was before he arrived
01/29/2026
Rick was very efficient, worked quickly to assess the problem, then fixed it. He was very congenial and easy to work with.
01/27/2026
Kyle was great. He had to move things around in my garage. So he actually organized it and made a nice path for me to be able to walk through with my cane. He was professional and made sure I knew what was happening the whole time.
01/27/2026
Rick returned today to replace our leaky kitchen faucet. He is an extremely good worker Friendly, prompt, clean. We felt very comfortable with him here and any recommendations he made.
We highly recommend Rescue Rooter and Rick specifically
01/23/2026
Same day service, great communication from the main offices . Thomas, our service tech, was friendly & personable and took time to explain the options to resolve our issue as well as recommend ways to help prevent future issues. Thank you!
01/18/2026
Too many wads of facial tissue clogged sewer pipe. Issue resolved quickly and efficiently by the Rescue Rooter techs.
01/18/2026
Excellent service!
01/17/2026
Good guys, answered all my questions.
01/16/2026
Kept me informed in regard to when showing up by phone call and text. Matthew was great explaining to me the things I didn't know so I could make an informed decision. Hopefully never need service again but if I do they are my first call. Great customer service experience.
01/14/2026
Garbage disposal repair
01/13/2026
Our tech Kyle was professional and knowledgeable. The company was able to get us service the same day. Would recommend them to everyone!
01/13/2026
From the moment I first called them to when my tech arrived everything went as smoothly as possible. All the personnel were kind and professional but the star was the young man who had to do the work. Very personable and patient and got the job done with quick work and satisfied ending. Thanks to Rescue Rooter for helping me out on a Sunday evening. Hats Off to you
01/12/2026
The plumbing professional was polite and explained the problem very clearly. Made recommendations that was cost effective. Highly recommend Recue Rooter!
01/12/2026
The kitchen sink was completely clogged on Saturday afternoon. I left a message online, and they contacted me within five minutes and arrived within an hour. Devin spent over two hours fixing the problem. Excellent service!
01/12/2026
Super friendly, professional staff. They were able to schedule us for a consultation the day that we called which was incredibly helpful!
01/11/2026
Fast and excellent service! Awesome! Plumber came within 2 hrs and fixed the issue. Highly recommended!!!
01/09/2026
Timely arrival. Nice technician. Quick resolution of the problem.
01/08/2026
Jordan did a fantastic job and was a real pleasure to work with.
01/08/2026
Devin was helpful and knowledgeable!
01/06/2026
The two Kyles’ we’re very professional and upfront about the job. They Also, we’re very tidy. You couldn’t even tell they were there after they left.
01/06/2026
Rick was quick and efficient. I appreciate that they were so quick to get to my home, showing up before 8:30 am. Thank you Rescue Rooter. Thank you Rick!
01/04/2026
The technician did a great job and the entire team had great communication. He was fair and honest. Our house is really old and he gave options to what we could do instead of trying to up charge. It was refreshing to have a contractor that was responsive, timely, honest, and did good quality work.
01/03/2026
Rick was fantastic! Super nice guy and he went out of his way to fix the issue and suggest future solutions!
01/03/2026
Great service
01/02/2026
I had an excellent experience with Jordan Simpson from Rescue Rooter. We had been told we needed a 3-year service done on our lines, but Jordan was honest enough to let us know that wasn’t actually necessary. His integrity and transparency were refreshing.
Beyond correcting that misinformation, Jordan was incredibly helpful in providing guidance about upcoming maintenance we might want to consider. He offered new perspectives on how to think about our plumbing system as it ages, which was exactly the kind of practical advice we needed for our older home.
Jordan was professional in every way - courteous, respectful, and thorough. He even wore booties in our house without being asked, which we appreciated even though we’re dog-loving people who don’t mind a little mess. It’s those small touches that show real professionalism.
I wouldn’t hesitate to call Rescue Rooter again for any plumbing needs. We know we can count on them for excellent customer service, great communication throughout the process, and honest solutions to whatever plumbing issues we might face. It’s been a pleasure working with them, and Jordan in particular made a lasting positive impression.
12/31/2025
Kyle did a great job installing the new hot water heater.
12/30/2025
Thomas D. was amazing. Got the job done quickly. He was very polite, great at explaining and cleaned up when finished. Thank you Thomas!
12/29/2025
Quick turnaround and good communication.
12/29/2025
Devin was fantastic - stayed and fixed the problem long after many would have given up. And incredibly fast response time for a Saturday evening during the holidays.
12/28/2025
Rick did a great job!
12/28/2025
Super kind and respectful, honest and transparent every step of the way. Thanks so much guys, appreciate your quick work!
12/27/2025
Christmas Day catastrophe - sewage line backed up and flooded our home. Rescue rooster had someone out within the hour. Thomas was professional, knowledgeable, and unclogged the pipe within an hour.
12/26/2025
Outstanding job
09/28/2025
These gentlemen were true professionals and know what there doing.
10/28/2023


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