Blue Dot Services of Maryland Reviews (Page 1)
I was approached in Lowe's by a gentleman who presented a $19.95 furnace service call. I took it and was very pleased with Andre's performance.
02/11/2026
Sales rep and then technicians were all very knowledgeable and professional. They took time to explain everything after the install. They were very friendly and made the process seamless. They deserve a pay increase for being such positive and professional representatives of Blue Dot. Highly recommend their services. 10 outta 10!
02/11/2026
Awesome service! The service provider was knowledgeable, professional, informative on time. The services were rendered efficiently and provided detailed information regarding prevention and safety. Justin Condon gets all stars and deserves a raise in pay!
02/11/2026
Knowledgeable and friendly staff. Highly recommend
02/10/2026
Great service ... Technician was very informative.
02/09/2026
Technician Andrew was very professional and problem solved to fix the problem. Thank you!!
02/08/2026
I couldn’t be happier with my service. My home is warm and comfortable. Blue Dot found a critical safety issue with my furnace and replaced it the next day! The chimney flue was discovered to be blocked and contained asbestos. An environmental team was dispatched and my work was still completed on time! Great company!
02/06/2026
The tech was friendly & explained everything to me so I could understand. They also came same day within hours. Although the repair couldn’t be done.
02/06/2026
Very Professional and informative.
02/06/2026
The representative was very personable and professional. Thank you.
02/05/2026
Dwight “DJ” was everything you want in a tech. He diagnosed quickly and was pleasure to deal with. Highly recommend
02/05/2026
Great service.
02/05/2026
Great service arrived before scheduled time.
02/04/2026
Andre was hell and knowledge. Explained the issue with my heat pump. Helped me set up no obligation estimate.
02/04/2026
Michael C. was extremely professional and knowledgeable. He took the time to properly diagnose the issue with my system and clearly explained what was going on instead of rushing through the process. I really appreciated his thoroughness and communication. Excellent service from start to finish.
02/03/2026
Our Blue Dot Technician Andrew Y. Arrived and quickly diagnosed our problem. He was super helpful in fixing our issue and polite and courteous. We’ve had great luck with Blue Dot and they our go-to service place. I highly recommend Blue for your service and installation needs. Andrew is a rock star!
02/02/2026
The young man did a good job of checking our system out.
02/02/2026
I’m just grateful that Mr. Ben H the tech was able to come and take care of my system today. I know that this too a few days for someone to come but again I’m just grateful. Thank you
01/30/2026
Quick and professional.
01/30/2026
The gentleman from Blue Dot was excellent servicing my heating system . Thank you Blue Dot
01/22/2026
The heat was quickly restored which was greatly appreciated in the freezing temperatures. The specialist that fixed the furnace was knowledgable, professional, and very pleasant. Thank you Michael!
11/06/2025
DJ was friendly and very knowledgeable. He explained Blue Dot policy and pointed out the advantages of the company and the commitment to same-day service.
I especially like the 24 hour availability with no upcharge for weekends and holidays.
Packney and Ariel were very helpful, courteous and professional. The outdoor heat pump wasn't available for a couple weeks so Jasper arranged for Ramon to come by and set up the thermostat so we could get auxiliary heat. In the end Ramon and a co-worker arrived with two new 3 ton units for inside and outside and, despite inadequate wiring and a very tight inside space they were able to install the new units and now we have a wonderful new 3 ton system. With new wiring. Throughout the installation there were equipment availability issues but Jasper was by our side through it all and the end result is wonderful. This is my first experience with Blue Dot and I have to say that the personnel are stellar. Personable, helpful, and professional. I'm happy with my decision to go with Blue Dot. The experience is a world of difference from my previous HVAC company. I'm excited to have Blue Dot and look forward to a long relationship.
Thursday February 5th 2026:
semi-annual maintenance under contract. I Knocked off a star. Tech was unsure whether both units were to be serviced and he tried to sell us three overpriced surge protectors. We have buried lines, a local transformer and a whole house generator with a surge protected panel. I fired my last HVAC company for similar rip-offs.
04/12/2025
Just had my annual fall maintenance on my two HVAC systems. Antonio, the service tech was very thorough and documented each step as he tested and checked both units. He also explained what he was checking and answered all of my questions as well. An excellent technician. Price listed on the survey is for my annual yearly maintenance service on both combined.
04/11/2025
The agents were very courteous and efficient servicing the heat pumps.
04/25/2024
Mark and Collin the tech is very professional and knowledgeable.
10/11/2022
Pleasant and competent, in spades.
04/26/2022
David is a great person and a great technician. One of the best we've had. He is very patient while explaining things. He did a great job diagnosing what needed to be done. The system is running better than it has been after being installed one month ago. He fixed things.
10/06/2020
Pete did a fantastic job explained my winter checkup
05/05/2020