Blue Dot Services of Maryland Reviews (Page 1)
Was late, but I was happy to get someone who seemed to be very knowledgable and experienced. He answered all my questions, and helped me understand what I needed to know and do to have a comfortable experience with my heating and air system. I hope I will be able to get him, when I need help.
12/09/2025
Great Service Tech! Very knowledgeable, answered all my questions.
12/09/2025
Carlos was professional, friendly and he was able to troubleshoot the issue quickly. Provided education on the HVAC system to avoid future problems.
12/09/2025
Ahead of schedule, friendly and great pricing and service. Definitely would recommend.
12/09/2025
Colin was excellent
12/08/2025
Had a backup from the washing machine. Plumber was thorough and patient.
12/08/2025
The service is prompt when you need service they are very respectful of your floors and easy to talk to
12/07/2025
Tim was amazing! I truly do not know how he was able to get my hot water heater in or out! I appreciate all his time and help!
12/05/2025
Richard, the tech was very professional and silver the problem right away.
12/04/2025
Technician was promptly on time knew his job and also explain step-by-step. What was being done so I can understand
12/04/2025
The service technician was friendly, polite and I felt he was extremely knowledgeable about conducting a system tune-up. He explained how my HVAC system worked so I could understand how it runs. And he also recommended various options I could purchase to help maintain an efficient running unit. I was extremely satisfied with his visit today. (I also purchased a maintenance package.)
12/03/2025
The Blue Dot Plumber, Herman H., was excellent, professional, courteous, answered all my concerns, and so very friendly. He gets a score of 100 and is an asset to your company.
12/03/2025
Service was excellent! Couldn't be happier!
12/02/2025
Michael was very polite and professional. Worked hard and fixed the problem!
12/01/2025
He was very professional. I got the job done quickly. I appreciated a service.
11/29/2025
Alex was super helpful and made sure that everything was fixed and working at the highest capacity. No cutting corners. It was an unusually busy day when we needed service, but Bluedot was great with communication getting the tech to us as soon as possible on the same day we needed it. Much appreciated!
11/29/2025
Collin was here on time, was very friendly and did a great job.
11/27/2025
The tech sent has been here before over the years. His knowledge and ability has always reassured us. Always Through, when he found the problem with the line and the need for new blue light bulb never doubted him.
Only wish you could clone him. Thank you Skip Finney.
11/26/2025
Excellent service. Hayden was awesome. He really helped me get to the root of the problem. He did what 3 other plumbers were supposed to do but didn't because they wanted to charge ridiculous prices which Blue Dot did for only $93. Now I can address the main issue and get it fixed.
11/26/2025
Outstanding service, from sales to the technicians.
11/26/2025
I am still in complete awe and gratitude for the incredible generosity of Blue Dot Heating and Air Conditioning. Not only are they a company that provides exceptional service—they are a company that truly cares about the community.
Recently, Blue Dot surprised me with their Community Hero Award, an honor I never expected and will never forget. As part of the award, they gifted me a brand-new heating and air conditioning system, absolutely free. Their kindness goes far beyond customer service—this is true community commitment in action.
From the first phone call notifying me, to the installation day, every member of the Blue Dot team treated me with compassion, respect, and professionalism. Their technicians were knowledgeable, courteous, and meticulous. They walked me through every step, answered all my questions, and made the entire experience stress-free.
The new system is quiet, efficient, and perfectly installed. My home feels comfortable in a way it hasn’t for years. But what touched me most was how the Blue Dot team made me feel seen, valued, and appreciated. They didn’t just provide a service; they made a lasting impact on my life.
If you're looking for a company that stands behind its work and stands with its community, Blue Dot is the gold standard. Their compassion, integrity, and excellence set them apart in every way.
I cannot thank Blue Dot enough. Your generosity has made a profound difference, and I will remember this experience for the rest of my life. #BlueDotCares
11/25/2025
The installation of my HVAC system went very well and the technicians explained the entire process.
11/25/2025
Technician arrived 10 minutes early and did well for what he could do. Unfortunately for me, in addition to the heat pump, I have oil auxillary and Blue Dot does not service that.
11/25/2025
Hayden did an awesome job. Very polite professional and courteous. Great job.
11/24/2025
Antonio was great, came promptly and adeptly handled our HVAC problem. He was quite friendly as well.
11/24/2025
Everyone is very professional and friendly. I had them come out to do a maintenance on my HVAC
11/24/2025
Very efficient, courteous, and knowledgeable. I've had Blue Dot for many years. I've never had any problems, they are always checking to see if everything is going well. I highly recommend Blue Dot.
Brian Finch was so caring and got the job done as needed. Very professional.
11/03/2025
Had a furnace installed
Chuck and Jake were great and very efficient they knew exactly what they were doing and very knowledgeable. The experience was great with Blue Dot , The contractor Maria she was awesome, she was there from the beginning to the end to make sure everything was finished, if I had any questions at any time of the day she would respond promptly, she made sure everyone who was involved did their part..I would definitely recommend blue dot to anyone, hoping that they had the same experience I had! Maria was my Angel throughout this process!!
They were Awesome!
Thanks Maria, Chuck and Jake
08/13/2025
The technician was wonderful. He explained everything in ways that I could understand. Definitely will be requesting him in the future.
06/01/2023
Outstanding service provided by Collin today. I was very pleased with how he explained everything and serviced my air handler and heat pump. He answered my questions with knowledge and insight!!!
05/27/2023
Professionals knowledgeable and on time. Herman was great explained exactly what was going on and the best repair method.
05/04/2023
An employee from Blue Dot, (his name was Andrew) came out to perform routine maintenance on both my furnaces. He was on time and very professional. He explained to me what he was checking on and how routine maintenance keeps the unit running more efficient, longer lifespan. Overall great experience.
10/13/2022
The service technician Adrian was great
04/18/2022
Great service provided by Adrian: prompt, knowledgeable, thorough, professional and friendly
09/13/2021
Blue Dot offers the best service. The technician Marco answered all my questions and walked me through what he was doing and what to watch out for.
02/08/2021
Great service, on time and very professional. Truly outstanding! I appreciate you came immediately for an emergency!
11/23/2020
Carlos is a great person and a great technician. He is very patient while explaining things. He did a great job diagnosing what needed to be done.
10/06/2020