Blue Dot Services of Maryland Reviews (Page 3)
Technician was fantastic!!! Fair and honest.
11/12/2025
Carlos was wonderful!!! If I need service in the future will definitely call on you and ask for Carlos . FYI... we have dealt with Perry Hall in the past but you will be our go to in the future. Perry Hall couldn't even send someone until 3 days later . Fortunately it was an easy fix and certainly could've been worse weather . Thank you !!!!
11/12/2025
The service person who came to my home today was knowledgeable, respectful and kind!
11/12/2025
Great service and tech explained everything so I could understand
11/12/2025
Andrew was The best guy I could have had, he was professional patient on explaining my options very knowledgeable and every single question I ask.
And this company is great all along👍🏼👍🏼
11/11/2025
Rose provided great service
11/11/2025
Fast and excellent service. My technician was very polite and informational.
11/10/2025
Great and friendly service advisor
11/10/2025
Very knowledgeable and professional technician.
Thznks a lot!
11/09/2025
Friendly and quick service on the heating system, with many insights on maintenance and steps forward. Honest and well priced.
11/09/2025
I was a long time customer of Constellation and grew weary of their poor response time. Blue Dot filled the huge gap created by Constellation and serviced my furnace immediately. I have canceled the service plan with Constellation and am now a satisfied customer of Blue Dot service plan at a much lower price as well as additional service.
11/08/2025
Highly recommend! Technician was on time, extremely knowledgeable, and professional. Thorough inspection, clear explanations, and great communication. Left feeling confident in my heating system's safety and efficiency. Top-notch service!
11/07/2025
Peter was very professional and thorough in letting us know the present condition of our system the possible longevity and what we should prepare for in the future. Very easy to talk with and very helpful.
11/07/2025
Wonderful quick service
11/06/2025
Professional
11/05/2025
Technician was very knowledgeable. Explained everything he was doing.
11/05/2025
The Technician was Fantastic! Look forward to another Technician coming back out for Spring check up.
11/04/2025
The tech, Dwight, showed up promptly and was quick and efficient.
11/04/2025
My experience was great, got a fair price, everything promised was executed as promised. The staff was professional, kind and on time. Jasper the sales rep went out of his way to make sure I was satisfied with the price and made sure to get our AC/heating unit installed quickly.
11/03/2025
Very informative about what needs to be done what cost it is
09/25/2025
Greeat tech, Peter.
Miss the dispatchers
Company is not meeting our expectations.
11/24/2024
Collin was on time and very professional. He cleaned up after himself and put everything back where it belonged.
11/10/2023
Anthony was very personable and professional. He provided excellent advice on care and maintenance of mature household cooling system. Excellent discussion on furnace & cooling operations and replacement options. Right service at the right time for the right price.
12/09/2022
Blue Dot Services continues to provide stellar services.
11/28/2022
Darian was very polite and performed the services professionally.
Jeff was very polite and performed the services professionally.
Gregory was very polite and performed the services professionally.
Michael was very polite and performed the services professionally. However, he recommended services that we feel were based on observation of our basements condition, not really needed. To the tune of approximately $1,000. Our unit is only 3 years old. Not sure why it would need such expensive services, which of course are not covered under the warranty.
11/01/2022
11/07/2025:
Kevin W. came today. He was friendly and professional. Excellent job.
04/18/2025:
Adrian came to day and pointed out a few issues that had gone unnoticed by us and gave us recommendations. Great Job!
10/24/2024:
Adrian came today and was very friendly, professional and through. Great job.
11/14/2023:
Skip came today and was very through. He found a few minor issues we were not aware of and gave me options and quotes. Very professional and honest.
04/18/2022:
Jarrett was awesome, he was respectful of our home and so professional. He is the guy you want working on your HVAC systems.
05/01/2022
The service technician, Alvin was very friendly and knowledgeable regarding our system. He was very professional and offered a couple of suggestions. I received a heads up that he was on his way and arrived early on in the appointment window. Thanks a bunch!
04/22/2021
November 2025
Marco T just completed the Fall/Winter maintenance service. He arrived on time. He was ready to complete the job. He worked efficiently and professionally throughout the time he was here. He took his time to examine all parts of the HVAC system. He was happy to explain or answer any questions. He is ALWAYS courteous, pleasant and professional. I always look forward to him coming as I know the evaluation and job will be done completely. I always request Marco T. He is an outstanding representative of your company. Please share this with all who need my review of my experience today.
November 2023
Marco came today to complete the winter maintenance. He had been here in July to do a major repair on the HVAC. He arrived today within our time frame, made sure he wore protective covers on his shoes and did a thorough job of making certain my system was ready for the Winter. He is a wonderful, knowledgeable technician. He is courteous and a fabulous representative of Blue Dot. Please commend him for the job he performs for your customers
Adam B. came promptly after his phone call. He made certain his shoes were covered. He checked the heating systems inside and outside. He also answered several questions I had about the heating and cooling and confirmed an issue that I was having that may/or may not be related to the hot water heater. He demonstrated two procedures that would be helpful to me in the heating and air-conditioning season. We discussed the humidifier and ways to help with allergies using the on section of the fan. This is the second time he has worked in my home and I will request him again.
(for your company: Adam was scheduled for the 8:00-8:30 time slot. He was rerouted by your company, but your company did not call to say there was a change. It might be helpful to your clients, if you have given a specific time to just call and say there is a delay of about^^^^^ time. THIS WAS NOT ANYTHING THAT ADAM DID OR DID'T DO. He goes where he is assigned. Just a thought for the future
09/10/2013