ARS/Rescue Rooter Illinois Reviews (Page 1)
Very happy with my new HVAC system and hot water heater. The insulation teams for my HVAC as well as my hot water heater were excellent. There were 3 guys doing the insulation and all of them were very knowledgeable and helpful explaining how everything worked. The people in the office also super helpful with paperwork and explaining the process of loans, scheduling the appointment etc…
12/13/2025
Very professional, quick in find problems and correcting. Recommend for furnace or air conditioning tuneup or repairs.
12/12/2025
Quick service and professional
12/11/2025
Anthony was a very knowledgeable and honorable technician he showed up early and did everything he said he would do . Very happy!
12/11/2025
Jay was on time and professional!
12/11/2025
Terry is an incredible technician, very knowledgeable and courteous. He had installed my tankless a little over a year ago and on the service call was quick at diagnosing the issue as well.
12/11/2025
Lavell was awesome. Did my main sewer line. Thank you.
Renee
12/10/2025
Efrain Gonzalez Abrego was great. Friendly and courteous!
12/09/2025
My furnace had a bad draft inducer, so instead of sinking money into this repair I chose to replace due to the age of the unit and cost of the repair. I had tech come from the company who had installed furnace. To make a long story short after hearing the cost of replacement for just the furnace, I requested bids from other companies. ARS sales , Damon, on the weekend came shortly thereafter and inspected the furnace, duct work, the 29 year old airconditioner and proposed better equipment for less money and lower % on financing.
The crew came Monday and I have never seen a install team like this one. They were great!! Very professional, covered my flooring, cleaned up everything. Even put new duct work where I never knew there was a problem, replaced copper tubing, gas line, installed new Honerwell thermostat, and fixed the closet door knob to the furnace closet.
I highly recommend ARS!
12/09/2025
Furnace tune up.
12/09/2025
Technician Alvin was great. He answered all my questions. Pleased with his work, he was thorough and very clean with his work.
12/07/2025
We initially had issues with our HVAC unit for the AC during the summer. It would start but not completely start up. We went to a big box store and scheduled a service call.
The technician was running slightly behind schedule but it wasn't by that much and it is understandable for these types of service calls.
The technician, Efrian, was completely professional, knowledgeable, and very patient with all the questions that we had in terms of how our HVAC system works.
The problem was found and the solution was thoroughly explained to us. There was no upselling of parts or of further work.
We had such a great experience that when it came time to do a tune up for the furnace for winter, we reached out directly to ARS and even requested the same technician.
I was not able to be at home for that appointment but my dad was home and Efrain provided the same great service as before.
You can be sure that we return to ARS for our future HVAC needs and ask for Efrain
12/06/2025
Lavelle was so nice and trustworthy. Thank you
12/06/2025
Furnace and a/c replaced great job great people
12/06/2025
Hot water heater repair.
12/05/2025
ARC provided a coupon to save money on the service call. Anthony Mercer was very professional and knowledgeable and provided explanations.
12/04/2025
Jay was wonderful and easy to work with.def my go to from now on.
12/04/2025
Tech Dan Hernandez was very courteous and professional. He fully explained the issues and how to resolve them. He was also very respectful of our property.
12/04/2025
Easy scheduling, late weekday hours available, great communication, good pricing via Lowe’s offer.
Service technician Terrence was friendly, knowledgeable, thorough, professional, and helpful!
12/04/2025
Had our furnace yearly serviced our technician Thomas Palmer took care of a problem that we had with the furnace and he is a very personable gentleman as well. He did a great job.
12/03/2025
Clayton was amazing did an excellent job and than some explanation of what was best for water softener
12/03/2025
Knowledgeable staff and very professional
12/02/2025
The second team that came fixed the issues the first team neglected. I was then able to pass inspection.
10/28/2025
Service was excellent technician arrived on time quickly gave estimate for further repair service- 5 stars to Mr. Sword 😊
07/24/2025
Mohammed was efficient and respectful.
11/18/2024
Awesome excellent work plumber very friendly new faucet
08/07/2024
The gentleman work in our furnace today he was very kind and clear about what he was fixing.
02/04/2024
Tecch was very knowledgeable
11/17/2023
Had a tech being trained and his mentor and they both did a great job. Quick, efficient, knowledgeable and updated my records with their office while they were here. Great value for the money spent.
10/31/2023
Scott was very knowledgeable he did a good job in explaining what he was going to do. Very personable. I would ask for him again.
10/12/2023
ARS is always extremely responsive and all of their workers are first class. Today I had ozone adjusted. Exceptional service from Efrain, as always.
04/15/2023
I want to THANK YOU EFRAIN from ARS as he is VERY knowledgeable & professional! ARS is extremely lucky to have an employee like him as we own a business too & appreciate GOOD, HARDWOTKING employees! Kudos to Efrain! Thank you!
01/31/2023
Anthony was very thorough and explained in detail what was happening. He was quick and very helpful.
12/22/2022
I was very happy with the great furnace installation and the quick resolve of some paperwork.
03/23/2022
Alvin was a great technician. He was informative and gave important suggestions to keep our furnaces operating well.
06/24/2021
Technician (Alfonso Alvarez)was friendly and extremely knowledgeable. Performed service call and highlighted additional work that required attention. I have used ARS for all my HVAC needs and am continually impressed with all their technicians and their work ethics. Would recommend them to any homeowner looking for reputable service
R Zman
09/13/2019
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