ARS/Rescue Rooter Illinois Reviews (Page 3)
This is the 2nd time I used Rescue Rooter. Reasonably priced, speedy response, and got the job done.
02/10/2026
Maurice Smith is very knowledgeable about the furnace and its maintenance. He answers all my questions and provided demonstration where needed.
02/09/2026
Prompt service and excellent communication! Scott does a great job! Very thorough with his work!
02/07/2026
At 7:30, I received a “Your technician is on the way” notice, but the technician did not arrive at our home until 9:20.
If possible, it would be much appreciated if this notice could be sent within 30 minutes of the actual arrival time.
02/06/2026
Lavell was great. Communicated everything to us. Repair was done quickly and priced reasonably. Would definitely call ARS in the future
02/06/2026
Happy with the service this year. Both techs were great - -Alvin today was excellent: communication was great, he was on time, knowledgable and clean. Thank you Alvin & ARS.
02/05/2026
Plumber was awesome did a great job
02/04/2026
Scott was very helpful and provided a valuable service. Very much appreciated.
02/04/2026
ARS was able to send a technician in a pinch when our furnace suddenly stopped working. They came out within an hour of my call!
Efrain G., the technician, was very helpful. He was able to identify and fix our furnace issue quickly. Efrain was also very friendly, knowledgeable, and taught me how to properly maintain our unit.
01/29/2026
My water heater went cold and I called ARS and scheduled an appointment. The first person only works on heaters so he called back to his office and they send a plumber right away. The second person came in and within five minutes, my water heater was back on at no charge. Their service person won't even accept a bottle of water.
Thank you ARS for not taking advantage of me.
01/28/2026
Installation was done professionally and efficiently. Derick and Andi explained the system to us and made recommendations. They did a thorough job of cleaning up after themselves as well.
01/28/2026
Thomas was great at answering all my questions. Assured me that our unit was good to go with the frigid weather ahead.
01/28/2026
Scott was great
01/28/2026
This round, our tech was Silvestre. He went above and beyond to ensure our furnace issue was properly diagnosed and resolved. Silvestre’s professionalism, dedication, and willingness to advocate with management made all the difference. Outstanding service!
01/27/2026
Tune up and parts needed replaced on heating unit. Technician gave us some great tips and easy to talk to.
01/27/2026
Gabriel efficiently cleared my building's main drain within minutes.
01/26/2026
These guys were life savers! Thanks so much!
01/25/2026
Maurice did a great job checking my furnace and fixing my humidifer.
01/23/2026
Great service
01/19/2026
Excellent service as usual. Efficient and knowledgeable tech solved the problem in minutes. Thanks
12/16/2025
Muhammad was efficient, caring, thorough, and kind when doing our seasonal maintenance. We are so grateful and always know we are in great hands.
05/28/2025
I had a issue with one of my bathroom sinks water not spewing out do to the blistering cold. I called (ARS) because I like the service they provide and is very professional, and courteous. They had Leonard Cairo (plumber) come out who the 2nd time they sent for plumbing issue I had. Thank god no pipe burst, a d the thawing took a few mins. He's very professional and provides detail, and is very honest. Overall great performance, great service, and great professional overall.
04/19/2025
I received an email and a text stating the technician's name, and the timeframe of when the technician would be here.
Very pleasant gentleman. Explained the issue to me. Thank you
01/10/2025
Terry is the BEST!!! So happy with the outcome!! I’m on their maintenance plan which makes Total sense! I know I’m going to enjoy the tankless water heater… they also put in my furnace!! i would like to add Chris is great for checking out your furnace! very happy with the service!
10/25/2023
Had a professional plumber from ARS come over to fix a low water pressure issue and install a water descaler in less than a hour done! I was impressed at how quick this was done sometimes you have to call a professional! Thanks. Happy customer
09/23/2023
Simple furnace maintenance. The serviceman saying polite courteous seemed to know his stuff.
02/26/2022
Very professional, well done service and affordable price!
08/24/2021
Robert was knowledgeable, kind and professional
01/15/2021
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