ARS/Rescue Rooter Indiana Reviews (Page 1)
Technician was very knowledgeable and friendly installed new hot water heater
Would highly recommend
10/10/2025
Chris was great! Very knowledgeable. Will use him again.
10/07/2025
Tech was very knowledgeable and did the job in a very professional manner.
10/07/2025
Had a tankless water heater installed (Navien). Matt B. came out to explain the technology and write up the contract, and spent extra time and answered all our questions. Matt H. was the plumber and installer. Great install and and workmanship. thank you both.
10/06/2025
Professional and careers
10/06/2025
Technician, Chris, arrived timely and conducted a Tune up of my Hvac system. He answered all my questions and was quite professional.
10/06/2025
Showed up on time, and was very polite, he explained a couple things about my AC unit for future reference. Changed the filter. All in all it was a great experience...thank you ARS for the peace of mind.
10/05/2025
Chris was fantastic! Personable, knowledgeable, walked me through everything he was doing. From someone that manages a home service company, I can say that’s the experience I want my customers to receive every time out. Couldn’t have asked for better, great work!!
10/04/2025
I was pleased that a plumber was sent to my home for an estimate. He performed the work immediately after I accepted. He was professional, personable, and a delight to have as a worker.
10/04/2025
Very impressed by availability, speed, and quality of service. They were able to come in remove my old water heater and install a new one the same day of my estimate. They made the process quick and easy!
10/04/2025
Ethan did an astounding job at assessing and diagnosing the issues with my furnace, as well as giving important feedback and breaking down best next options moving forward. Jon was over the same day (I have stipulations for sales workers) but he dismissed those almost immediately. He is very respectful and knowledgeable on everything HVAC, overall great experience and I will recommend to anyone looking for outstanding service as well as a great deal.
10/03/2025
My husband and I we satisfying our Aircon whole summer. So far, so good no complain.
10/03/2025
Technician seemed to be thorough. Knowledgeable and friendly.
10/03/2025
He showed me how to change the air filter properly thank you
10/01/2025
I was in Lowe’s and an employee approached me about an HVAC inspection for $58.00. I’ve lived in my home for 9 years, the system is 12 years old, and I’ve never had a problem, but my last “tune up” was 5 or 6 years ago, so I said “OK”. I was told that there would be two appointments, one to inspect, and one to offer (sales) solutions. I didn’t know that it was a 3rd party, ARS Rescue Rooter. They sent the sales guy first, which didn’t make sense, because I didn’t know yet if I needed anything. The sales guy, Patrick, was very professional and took some info and said he’d wait for the service guy to report. The service guy, Chris, was also very professional and thorough, but didn’t find anything wrong. I feel like I got a great service for a great price.
10/01/2025
I didn't catch his name unfortunately but the technician that came out was very professional, knowledgeable, and helpful throughout my appointment. Ill call ARS for my hvac needs just because of him. Thank you
10/01/2025
Hats off to the ARS dream team of Shawn, sales; Jason, supervisor sales; Andrew and Thomas, installers; and their supervisor for excellent service!!! From beginning to end this team of ARS employees were prompt, professional, courteous, and very knowledgeable about the HVAC system that was installed. I rarely write reviews but was so impressed by their dedication to performing at such a high level, I just had to give some type of recognition. I highly recommend using ARS for your HVAC needs!
10/01/2025
Representative was great and straight forward.
Unfortunately, price was not competitive
Thanks
10/01/2025
Great communication from the start getting scheduled to our technician letting us know in detail what he did and his findings.
09/30/2025
my salesman John was great! he was very informative and explained all the different features of the different systems. The installers also were amazing. They left the place perfectly clean. They were nice and pleasant as could be and it looks like they did a fabulous job.! I am very pleased with the service all the way around
09/30/2025
😃 Not only did they do a great and very professional job, but they also gave us a great price and fixed the errors that a previous company had done to our property along side helping us reseed our lawn!!! We were met with nothing but respect and kindness! 10/10 You have our future loyalty should we need it! Very satisfied customers! Thanks guys!
09/30/2025
The most thorough explanation of services performed ever! The most knowledgeable technician that has serviced my HVAC system in 32 years of home ownership. My technician was Sui. (Swe)
09/30/2025
Service was exceptional. Technician explained everything clearly & agreed the installers did a poor job at time of installation. Wiring is no longer exposed & I can now remove the filter. Am no longer afraid to use the furnace.
09/30/2025
Unbelievable service turned out to be a clogged drain in the basement. Initially thought it was a sewer line issue exterior to the house. ARS Spent the time in evaluating the issue and educating me on options. Bottom line I will never go anywhere else for Plumbing or sewer related issues!
Outstanding support provided by Steven, Todd and Manuel Fuentes!!
09/29/2025
Shawn was outstanding from the moment we met him till he finished our paperwork. He was helpful, thoughtful and got us what we needed. Kadyn and Brian did our installation and couldn’t be happier with what these guys did. Everyone was so respectful and all them answered any question thru out the process. Best service by these three. Could not have asked for better on price or service! Top notch Gentlemen! Thank you
09/29/2025
Technician very nice and got main line flowing
09/29/2025
Quick to come look at our problem and extremely friendly technician.
09/28/2025
Steve is a wonderful representative of your company. Very personable, knowledgeable and conscientious. We were in good hands with Steve.
09/26/2025
Great communication schedule
09/26/2025
I was very pleased even tho he couldn't fix the problem. Having to have a camera man come tomorrow to see if he can find the clog.
06/25/2025
Stephen came out to check my water softener. He was very helpful and found my water softener is not working. He was very professional and helpful
04/07/2025
Been a customer for over 20 years.
12/24/2024
Always good to get a good report!
Michael came to my home and was so gracious and kind. Couldn’t have been happier! Even loved my dog!
11/23/2024
Demetrius was friendly, technically proficient and efficient in his review and examination of.our equipment.
05/02/2023
The agent took time to review and explain to me our furnace was functioning well at this time.
10/19/2019
Abdul is awesome! He is very responsive, knowledgeable and kind. He always goes above and beyond. Please recognize him for his superior service. Melissa in scheduling is always so kind and helpful as well.
11/13/2018
Step 2 of 2