ARS/Rescue Rooter Indiana Reviews (Page 3)
Tech was wonderful, personable. We have follow through work to schedule yet.
11/10/2025
Removed blockage from sewer line. Explained nest steps clearly.
11/10/2025
Very polite service. Done in a timely manner.
11/10/2025
Very pleasant experience Steven was quick thorough
11/08/2025
Our hot water heater went out the night before. We called early the next morning. ARS was at our house by 9:15 am. They discussed our options. We had a new water heater by early afternoon. The two men were wonderful. Very polite, explained what they were doing and answered all our questions. They were very respectful of our property.
11/07/2025
Technician very pleasant and gave me options to work that needed to be done
11/07/2025
Awesome
11/06/2025
They did a great job of putting hvac in a 1800s house. I would definitely hire them again if I needed to.
11/06/2025
My technician was very thorough and did a great job. I give them a 4 because they had plenty of time to have a technician arranged for my appointment. The space to get to my furnace is very tight so only thinner people can fit. They had to reschedule. Otherwise I was very pleased with the service.
11/06/2025
Overall great experience. From sales rep thru installation. Customer focused, effecient, professional. Highly recommend.
11/05/2025
My technician, Stephen, was very prompt, polite and thorough. I appreciate the amount of time he spent looking over, and testing, every aspect of my furnace for my semi-annual check-up.
11/04/2025
Did a great job
11/04/2025
From the salesman to the serviceman everything was performed with professionalism and respect.
11/03/2025
Riley was excellent
11/03/2025
Jacob was very professional, friendly, and he did a great job fixing the water leak in my house. He cleaned up after himself, and was very respectful of my home. 10 out of 10 would recommend! Thanks Jacob and ARS! 😊
10/31/2025
Sewer mainline clog
10/29/2025
Had maintenance. Offered descriptions of repairs needed.
10/29/2025
I asked tech to adjust pull chain (more slack) on flush assembly. He was unable to adjust it.
This may lead to leaking.
10/29/2025
ARS went above and beyond to make sure my plumbing issue was resolved!!! Would highly recommend them!!!
10/28/2025
Had a great experience, will definitely call John again for any future needs.
10/28/2025
We had a great experience with ARS / Rescue Rooter. We routinely have someone come out 2-3 times a year to run an auger through the pipes because we have large trees around our house and tiny roots pose a problem. Normally we choose to use local small business like ourselves but running an auger around our unpredictable work schedule (after hours) is limited in our small town. The guy my family has used for several years and were loyal to has recently retired so we needed a new auger guy. I made a few calls after work trying too find someone with reasonable pricing and comparable to our usual guy. Most places would not even give me a price just to do exactly what we wanted and what we knew was the only thing we needed! They all wanted to price a "service call only" then give us the real price when they got here! Not happening! Upon calling ARS they gave us a very reasonable and comparable price to do exactly what we wanted and they would come out after hours for no additional charge! Now we're talking! They sent Sam Hesser to us. Sam was very personable, pleasant & professional! He spent awhile running the auger as we wished and cleared some roots from the pipes! They do offer a complimentary camera service so we did schedule for that to be done just because. When Sam left our home we were very happy customers! We will continue to call ARS for our future routine auger services! Thank you again, Sam Hesser! :)
10/28/2025
I was unsure how to answer the questions about what I paid, since I have a maintenance contract with the company.
10/24/2025
The technician was very nice and explained what he had done on my furnace tune up.
10/23/2025
Awesome Technician. Did a outstanding job.
10/01/2023
Great customer experience! Kept me informed on appointment times and results!
03/31/2023
Our Service Technician Austin Steele arrived on time and was very professional. He came to do a tune-up/preventive maintenance on our furnace; he was very efficient and before we knew it, he was finished.
11/02/2022
Had maintenance performed on my furnace Excellent service.
01/11/2022
Ethan (ARS HVAC service technician) was courteous, professional and seemed confident in performing the required tasks. He found an issue with the alignment of one of my furnace burners and was able to resolve that quickly; he even got my humidifiers inspected and turned on without me even having to ask. Ethan was a pleasure to work with and I would highly recommend him.
11/13/2020
2025 fall: Different, but suitable
12/26/2019
Benjamin provided excellent, professional service.
08/08/2018
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