ARS/Rescue Rooter Indiana Reviews (Page 2)
ARS was great to work with. Nick, who came to the house and completed the inspection and gave us an estimate was very friendly, knowledgeable, and took the time to answer all our questions. Not only did they come out on a Sunday they were one of very few companies I could find that did not change an inspection fee. We will definitely use them again if the need arises
02/05/2026
Scheduling was simple and ARS was able to supply a same day appointment. Steven Todd was very helpful and was not rushed when I posed multiple questions. We had to reschedule due to access but I was not inconvenienced.
02/03/2026
Super nice guys! Christian Whitt was an awesome person to talk to about my old house's piping. They even gave me quotes on stuff so I can keep it in mind for later. Awesome jobs!
02/03/2026
Very personable, kind & professional services from the beginning phone call, the salesperson through the technicians that installed the new furnace & air systems! Couldn't ask for or expect better customer care!
02/02/2026
Cold line break due to cold, repair great,also had the replace both old and damaged but not leaking faucets. Would be nice to have better clean up, but not their job
02/02/2026
Jonathan was an awesome technician! Super nice guy, very knowledgeable, and helpful. Everything went smoothly and they have reasonable pricing. Thank you ARS for your help with my service issue this evening!
02/01/2026
Came out within 3 hrs of the call on a busy Saturday in sub zero temps and did an AMAZING job....very professional and listened and addressed issues in easy to understand terms and didnt try to sell me on things I didnt need because im a female.
Honestly since ive lived in Indianapolis this has been the one and only service company that hasn't bait and switched, showed on time, didnt price gouge me and did the job, and was in and out and clean.
01/31/2026
Great service. They showed up and installed a new water heater at the same day!
01/31/2026
They were fast to respond and installed my hot water heater same day!
01/31/2026
The man who fixed our whole house humidifier was on time, courteous, knowledgeable, and did a great job. Should we need another repair, we would want this person to service our HVAC equipment.
01/30/2026
Samuel Hesser,
Awesome young man and great at his job. If I have to use the service again I will request him as my tech.
01/30/2026
Awesome installation. The installer was very professional, time conscience and friendly. He worked with understanding and precision. Would definitely use ARS for future projects.
01/30/2026
Steven T. the drain tech was solid from start to finish. Showed up on time, explained exactly what was going on, and didn’t try to upsell or rush the job. He cleared the drain efficiently, kept everything clean, and made sure it was flowing properly before leaving. Super professional, knowledgeable, and easy to work with.
01/28/2026
Steve was a great technician and got our tricky problem taken care of for us. He was super nice and extremely helpful. Will recommend and request him for any future issues.
01/27/2026
Demetrius was my technician, he was kind, friendly and extremely knowledgeable. Very clean and tidy with his work left our unit much cleaner than when he arrived. Very thankful to have such a kind and pleasant person in my home.
01/27/2026
They sent a technician within a hour and a half and got my furnace going on a subzero evening thank you ARS
01/27/2026
We had a clog in our main outside pipe, and the service was super fast, a great price, and he was very friendly!
01/27/2026
Samuel Hesser from ARS was awesome. He unclogged our toilet quickly. Booking our appointment was simple, status communication was very professional, and Samuel was very respectful. Thank you Samuel and ARS!
01/26/2026
They take care of your concerns asap
01/25/2026
Riley was so professional and courteous did a great job. I really appreciate how quickly he completed the job. I'd recommend him any time!!
01/17/2026
Sean was perfect. This is the second time I have used ARS, and both times were perfect. I would recommend ARS to anyone who needs plumbing.
12/15/2025
The tech worked hard to repair our furnance on the same day so we had heat on the coldest days of the season
09/19/2025
Friendly and hard workers.
11/03/2023
Excellent service. Riley did an excellent job. Very kind and informative. He gets 5 stars!!
07/05/2023
Great tech. Good experience.
04/14/2023
You couldn’t get your equipment to the outside cleanout that you installed a few months ago because of the mound of dirt you left at the job site
04/06/2023
Furnace repair
12/26/2022
I had a water heater failure, called ARS and they showed up between the hours they had designated. Technician wasn’t sure they could fix it because he didn’t have a water heater available. But called and found one at Lowe’s. Took a few hours but had hot water. Technician was informative, took time to let me know what was going on. I
would recommend this technician and hopefully if anything else happens I would want him to fix it. I’m sure he had a long day but was courteous and took his time to get things done properly. Technician was Matthew B.
09/10/2022
Michael did a great job. Timely and professional.
08/24/2021
Abdul is awesome! He is very responsive, knowledgeable and kind. He always goes above and beyond. Please recognize him for his superior service. Melissa in scheduling is always so kind and helpful as well. Tim helped "save the day" for me as well. Thank you to all of your employees who are out in this winter storm helping us! ARS is the best!!
11/13/2018
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