CLOSE FORMThe Irish Plumber Reviews (Page 3)
Maurice Smith is very knowledgeable about the furnace and its maintenance. He answers all my questions and provided demonstration where needed.
02/09/2026
Prompt service and excellent communication! Scott does a great job! Very thorough with his work!
02/07/2026
At 7:30, I received a “Your technician is on the way” notice, but the technician did not arrive at our home until 9:20.
If possible, it would be much appreciated if this notice could be sent within 30 minutes of the actual arrival time.
02/06/2026
Lavell was great. Communicated everything to us. Repair was done quickly and priced reasonably. Would definitely call ARS in the future
02/06/2026
Happy with the service this year. Both techs were great - -Alvin today was excellent: communication was great, he was on time, knowledgable and clean. Thank you Alvin & ARS.
02/05/2026
Plumber was awesome did a great job
02/04/2026
Scott was very helpful and provided a valuable service. Very much appreciated.
02/04/2026
ARS was able to send a technician in a pinch when our furnace suddenly stopped working. They came out within an hour of my call!
Efrain G., the technician, was very helpful. He was able to identify and fix our furnace issue quickly. Efrain was also very friendly, knowledgeable, and taught me how to properly maintain our unit.
01/29/2026
My water heater went cold and I called ARS and scheduled an appointment. The first person only works on heaters so he called back to his office and they send a plumber right away. The second person came in and within five minutes, my water heater was back on at no charge. Their service person won't even accept a bottle of water.
Thank you ARS for not taking advantage of me.
01/28/2026
Installation was done professionally and efficiently. Derick and Andi explained the system to us and made recommendations. They did a thorough job of cleaning up after themselves as well.
01/28/2026
Thomas was great at answering all my questions. Assured me that our unit was good to go with the frigid weather ahead.
01/28/2026
Scott was great
01/28/2026
This round, our tech was Silvestre. He went above and beyond to ensure our furnace issue was properly diagnosed and resolved. Silvestre’s professionalism, dedication, and willingness to advocate with management made all the difference. Outstanding service!
01/27/2026
Tune up and parts needed replaced on heating unit. Technician gave us some great tips and easy to talk to.
01/27/2026
Gabriel efficiently cleared my building's main drain within minutes.
01/26/2026
These guys were life savers! Thanks so much!
01/25/2026
Maurice did a great job checking my furnace and fixing my humidifer.
01/23/2026
Great service
01/19/2026
Excellent service as usual. Efficient and knowledgeable tech solved the problem in minutes. Thanks
12/16/2025
Muhammad was efficient, caring, thorough, and kind when doing our seasonal maintenance. We are so grateful and always know we are in great hands.
05/28/2025
I had a issue with one of my bathroom sinks water not spewing out do to the blistering cold. I called (ARS) because I like the service they provide and is very professional, and courteous. They had Leonard Cairo (plumber) come out who the 2nd time they sent for plumbing issue I had. Thank god no pipe burst, a d the thawing took a few mins. He's very professional and provides detail, and is very honest. Overall great performance, great service, and great professional overall.
04/19/2025
I received an email and a text stating the technician's name, and the timeframe of when the technician would be here.
Very pleasant gentleman. Explained the issue to me. Thank you
01/10/2025
Terry is the BEST!!! So happy with the outcome!! I’m on their maintenance plan which makes Total sense! I know I’m going to enjoy the tankless water heater… they also put in my furnace!! i would like to add Chris is great for checking out your furnace! very happy with the service!
10/25/2023
Had a professional plumber from ARS come over to fix a low water pressure issue and install a water descaler in less than a hour done! I was impressed at how quick this was done sometimes you have to call a professional! Thanks. Happy customer
09/23/2023
Simple furnace maintenance. The serviceman saying polite courteous seemed to know his stuff.
02/26/2022
ARS OF Illinois is a very reliable service for all your Heating/Cooling and plumbing issues.
We thought our old hot water tank might be close to its end. ARS set a suitable appointment time for us and sent their Service Tech Terrence Spranger to assess our situation.
Terrence was on time, checked everything out thoroughly and explained all our options. He gave very detailed information about a new tank, went over product brand, install, warranties, service on the new 40 gallon tank, pricing, delivery/install dates and answered all our questions.
Honestly, Terrence did an amazing job from his first visit to the end visit of installing our new tank. He was straight forward about everything with NO pressure to buy. He left the area immaculately clean and we have peace of mind that we are all set now with the new tank for many years to come!
Terrence Spranger is a consummate licensed professional with over 10+ years at ARS. It was solely because of HIM that we agreed right away to move forward without calling any other company for pricing! He gave us a very fair deal and I was even able to use a coupon to get some money off!
We can’t say enough good things about Terrence. We are very satisfied with the whole process that Terrence took us thru. He’s a true asset to the ARS team and we will exclusively be calling ARS and requesting him for any and all service calls!
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2nd review 6/24/2024: We signed up for the yearly maintenance plan last year on our AC & Furnace. ARS is always professional, sends reminders of your scheduled appointments and they are on time within the range given. Today we had our AC maintenance check with Nate. Nate was very friendly, thorough and detailed with the entire inspection. He changed our return air filter too! I’d definitely ask for Nate on my next furnace check this fall. Honest, reliable and licensed representatives always sent so you know it’s done correctly!
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We had ARS come out as we had issues with water pressure in our 2 showers. Technician Scott White came out and assessed the situation carefully and fully. He was very professional and explained things in simplified terms vs shop terminology. He gave an estimate to fix (rebuilt shower faucets) both showers which I thought was a little more than I had expected. However due to the fact that he is a fully licensed plumber with over 20 years experience, the work came with a 1 year guarantee including the parts he ordered, I accepted his bid. Scott did an exceptional job and we are fully satisfied with his work. He didn’t make any mess and worked clean which I really liked. I would not hesitate to contact ARS for any home repairs I need. I’m sure all the techs are great but I’ll ask for Scott of course as he’s the best. Taking a shower with full water pressure feels great! Exceptional service from exceptional licensed technicians!
08/25/2021
Robert was knowledgeable, kind and professional
01/15/2021
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