ARS/Rescue Rooter Raleigh Reviews (Page 4)
It was a great experience. They came when expecting. Diagnosed my issue, saw some other kind of related issues and made suggestions. They gave me an estimate. My tech Josue Boianos was very knowledgeable and friendly.
03/03/2026
Outstanding tech. Knowledgeable, friendly, efficient and well groomed.
03/03/2026
Superb!
03/03/2026
Travis and Mike did an excellent job! They alleviated the problem and gave affordable options of replacement was needed in the future!
03/02/2026
Matt, was professional and answered all my questions. He is an excellent representative of ARS and im grateful he came to perform maintenance on our unit. We appreciated the special offered through Lowe's for the discounted PM and would recommend Matt from ARS to perform your PM.
03/01/2026
Very professional technicians
02/28/2026
Would highly recommend our plumber Jameel and his company.
02/28/2026
Great service. Friendly and super knowledgeable plumber team. Great experience all the way around.
02/27/2026
Scott came out, figured out the issue quickly and had it resolved in no time. He was very professional and took the time to explain the problem amd solution to me. Give that man a raise!
02/27/2026
Very satisfied with the work and the Very patient and knowledgeable person who did the job
02/27/2026
Travis did a great job helping with my clogged pipe I would ask for him again if possible the only problem is there a way you can help lower rates for older people but it is when it is
02/27/2026
I find ARS from lowes, Chris was very friendly and professional, and Zack and his installation team were also very professional and friendly. They came to install my HVAC system today, and although it was raining, they still completed the installation excellently. Thank you.
02/26/2026
They came same day to fix my kitchen drain which was backing up. The issue was way deep in the piping. Joey was professional and helpful. Not sure how their pricing compares to others, but I probably would use this service again for the convenience and efficiency.
02/26/2026
There was a small mixup in the arrival time of the technician. However after calling your offices, I received the correct arrival time and the technician called just before he arrived. The technician was very courteous and provided us with great service.
02/25/2026
Very professional. Knowledgeable on what the problem was and explained it well.
02/25/2026
Thank you for the outstanding customer service, from the ease of making a same-day appointment to the right-on-time, courteous service call from Dontae, who resolved the thermostat issue, this was another terrific experience with ARS.
02/24/2026
On time, efficient and friendly service provided by Jameel and Dallas. Thank you!
02/24/2026
Brian was great. He got the job done quickly and expertly. We are very pleased.
02/23/2026
On time! Explained everything very well. Great service!
02/23/2026
We had the pleasure of having our unit serviced by Kenny with ARS/Rescue Rooter. He was warm and personable.. He patiently answered my questions and thoroughly explained his findings in terms I could understand.. Great customer service! Would definitely consider reaching out for future needs and recommend to family/friends.
02/23/2026
I had a rough start getting them to send someone out. The initial person I spoke to had sent it to the office in Texas and I was getting mixed messages. However, the plumber Prince that was sent out was amazing. He explained everything that was going on and broke down the pricing. He was the saving grace for this review.
02/22/2026
Excellent service and the Technician was very professional
02/22/2026
Cody was great! Very informative and professional.
02/21/2026
Justin was my service technician for my HVAC. Very professional and knowledgeable of my unit. He was very respectful and understanding of my questions. It was a great experience and I will definitely use them again.
02/21/2026
Joey was very professional and gave us answers to our plumbing issues. Would definitely recommend his services!
02/21/2026
Excellent service. Professional and knowledgeable.
02/21/2026
Brandon, Jose and Henry were very professional, efficient and friendly. They explained everything and answered all my questions.
02/19/2026
I am very pleased with the service I received today. The technician was very professional and personable throughout the maintenance process.
02/19/2026
The technicians did their due diligence to solve the issue. They took their time investigating and was thorough in explanations. They were very professional through this ordeal.
02/02/2026
Great people and highly competent service technicians.
01/25/2026
New system was operating. Thierry worked into the late evening solving the problem.
07/30/2025
The entire interaction exceeded expectations. Dale and his assistant were extremely professional, answered all questions, and were very efficient.
07/25/2025
Harrison was fantastic.
07/01/2025
Dontae was polite, friendly, told me what he was going to do, did it, then came back with results. He was very good. Thank you.
02/10/2025
Excellent service provided by Brian! And great customer service and excellent education, as always!! I LOVE ARS!!!
12/24/2024
Alejandro was professional and personable. He explained everything to my satisfaction and assisted me with a recommendation to get an estimate for water damage repair. He was thorough and helpful.
10/11/2022
Scott is a GREAT tech, and he was thorough, professional, friendly, and timely. He diagnosed our problem very quickly, and was comprehensive in his follow-up.
10/05/2022
Great service and Matthew was the best Tech I have had!
09/14/2022
