ARS/Rescue Rooter Raleigh Reviews (Page 1)
I don't know this is in reference to John who is from cool change heating and air conditioning period the work that he did for us was outstanding and we recommend him for additional work if he needs to come back out he's an excellent employee and we just love the work that he did this is better Wilcox who's sending this Oh
03/26/2026
Dontae Mitchell was very professional and knew his stuff well. He went over and above to help me
03/25/2026
Service tech was extremely nice and trustworthy.
03/23/2026
I booked this appointment through my local Lowe’s Hardware store. The HVAC technician Brian showed up on time introduced himself and explained what he needed to do. He then performed a professional inspection of my HVAC and air handlers. After finishing we sat down and he explained what he did showing me pictures of the correct readings (located on the side of the units) and then showed me a picture of his Fluke voltage meter. Proving what he did. He then explained what he thought it may need and provided a timely quote. No pressure just professionalism. Expert knowledge and experience. After this I would recommend Brian to anyone.
03/23/2026
Technician was great and knowledgeable.
03/23/2026
The installers were very cordial and also professional.
03/23/2026
Our technician was beyond awesome. Super professional and extremely friendly. Opened the outside unit and immediately saw it issue, and had it fixed in a matter of minutes. Overall great experience
03/21/2026
I have trusted ARS with all my heating and air serviced for over 15 years and have t had a single complaint
03/21/2026
The repair person that came to do routine maintenance on my ac unit was awesome and did a excellent job and service.
03/21/2026
Friendly and prompt service. Immediately fixed the issue.
03/20/2026
Thierry Sekabuhoro did a great job explaining what the problem was. Then fix it.
03/20/2026
Cody did an amazing job fixing my HVAC system and getting everything working like new again. He was professional, knowledgeable, and quickly diagnosed the issue with my AC. Thanks to his expertise, my system is now blowing both cold and hot air perfectly. I really appreciate his hard work and would highly recommend him to anyone needing HVAC service.
03/20/2026
Great customer service from the Lowes representative (Darren) and education from the technician (Mohsen). HVAC inspection complete in time for summer weather.
03/19/2026
The whole team was just amazing. Jameel and his team did a great job on restoring the plumbing for my boys bathroom and kitchen. They were very quick it only took them 2 days to tear out the old plumbing system and put in a new one. Just awesome.
03/19/2026
My experience with ARS technicians has always been extremely positive. They have been very helpful, courteous, and timely.
03/19/2026
I was able to reset the thermostat myself, so a service call was not needed.
03/18/2026
Called to set an appointment and a technician was on the way before the scheduled time. Great customer service.
03/18/2026
Great service. Efficient.
03/17/2026
Thierry was extremely knowledgeable and fixed my HVAC so quickly!
03/17/2026
Edgar competed the inspection and demonstrated competency in the service.
03/17/2026
Highly recommend. Didn't feel like I was trying to be sold something. Jose showed up, explained exactly what the issue was, and immediately fixed it. I walked away knowing more because Jose was able to explain everything. Great company and an awesome dude.
03/17/2026
Very knowledgeable and Professional!!!
03/16/2026
Donate Mitchell was super. Very informative & friendly. Gave us some great advice & instructions for future maintenance.
05/13/2024
Thank you Josue for servicing my A/C, heating unit.
The technician was very professional, respectful, and courteous.
05/08/2024
Donte was amazing and very knowledgeable. He didn't just do what he needed he went above and beyond
02/03/2023
