CLOSE FORMRS Andrews of Tidewater Reviews (Page 1)
Excellent customer service by Gary the technician.
02/16/2026
Buddy was an excellent technician, competent, friendly, and helpful. The did a nice job installing the infrared lights and air scrubber. I would recommend his service to anyone needing HVAC service.
02/15/2026
The technician, Tim, came out right on time and did amazing job. He was very respectful and friendly. He was also incredibly knowledgeable about the issue and took the time to explain everything to me. I highly recommend Tim and this company for any repairs!
02/15/2026
Very informative tune-up/inspection. Allen's years of experience was evident in the job he performed. Highly recommended!
02/15/2026
Buddy was very thorough and professional. He explained in detail the diagnostics and all of our options. He seems trustworthy and knowledgeable.
02/14/2026
Mr. Armistead was exceptional. His on time arrival and down-to-earth personality was the foundation of my service. He provided detailed information and assisted with resolving all issues, reassuring any decisions I made along the way. Thank you!
-Mrs. Curney
02/13/2026
The technicians are thorough and professional. Whenever there is an issue they respond immediately to the need.
02/13/2026
The work was done professionally and effectively. The duration was as expected. They fit me into their schedule to get the job done sooner, which was appreciated.
02/12/2026
Ryan performed his duties with excellence and professionalism quickly and super satisfactorily. I would entertain his services and company and day throughout the year. Even the extra day on a leap year.
02/12/2026
They were very thorough and informative with diagnosing our heating issue.
02/12/2026
Hope was very, very knowledgeable when discussing our maintence. She was punctual, easy to talk to, and gave very detailed explanations that were easy to understand. Excellent service.
02/12/2026
Buddy is an asset to your company. He was very knowledgeable, polite and explained some issues with my ac/heat unit while showing me the areas of concern. I had never before seen the inside of my unit. RS Andrews will be the company I will call in the future.
02/11/2026
Hope Davidson was the technician today and was very informative and had on hand what we needed. We certainly will be calling for her to return. Great personality. Knowledgeable and professional. Thank you .
02/10/2026
Clean, respectful, knowledgeable and on time
02/10/2026
Great customer service and on time
02/10/2026
The electrician Dylan J Prokop was very thorough about his job and was very polite and good customers service.
We’ll request for services again and request fir Dylan to perform the services again.
02/10/2026
Awesome work. Heat is back on! Dylan was punctual and professional. He was able to diagnose the issue within minutes and obtain a unique part that the unit required quickly after a series of phone calls to suppliers.
02/09/2026
I called this morning because my heat went out in my house. Allen (the technician) was awesome to work with. He took pictures and he explained what needs to completed on my HVAC system.
02/08/2026
Technician was knowledgeable, and honest.
02/08/2026
A Beautiful experience, you guys rock across the board‼️ Keep up the great work and continues success🙏🏽 Godspeed
02/05/2026
Mr Francisco was on time and very professional and polite. And he also wore booties over his boots in my home.Thank You….
01/09/2025
So far so good
08/02/2024
RS Andrew's technician (Gary walker) came in to check our heating/Cooling system . He was professional and did a good check up on the Hvac unit.
01/31/2024
Francisco was highly professional, knowledgeable and thorough. He took his time with service and explaining. Highly recommended and I commend him.
09/18/2023
Great job.
02/20/2023
The personnel with RSA were very understanding of our outage, and helpful scheduling a tech on a short time frame. The tech was courteous and knowledgeable of the equipment. We are very pleased with RSA and plan on using them for a long time. Thank You all
11/17/2022
9Feb2026. Jonathan Shumate did an outstanding! The system is only 5 months old. He quickly diagnosed the heating issue, cleaned out the flame sensor and boom. Works great. Thank you.
24 Nov 2025. Emanuel Cabera did an awesome job installing system surge protectors! A superb tec and representative of the company! Thanks so much. Ernie D’Antonio
Jun 26, 2025. I have been a long term customer. the Technician, Nick, did an amazing job diagnosing our Nest thermostat. We still don’t know why the thermostat did not cool the house last weekend when we were away for a few days. Temp was set at 72 and when we returned home, house was 88 degrees…. We’ll continue to monitor it with the Nest app. Thanks. Ernie DAntonio.
12/04/2020
Dennis Mathis was very professional, knowledgeable and courteous during the entire maintenance process. He did a great job explaining all the maintenance performed on my HVAC system.
04/23/2020
Francisco was thorough, prompt and very nice. As usual, I'm so pleased with R S Andrews.
11/04/2019
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