RS Andrews of Tidewater Reviews (Page 1)
Very professional! Kept everything clean, quiet, and worked quickly.
03/31/2026
Furnace and heat pump are working fine
03/31/2026
Technician was on time and very professional. This was by far the best experience we have had with an HVAC technician.
03/31/2026
Justin was very personable and
Was professional made sure to explain everything and kept me informed of all work
03/31/2026
Justin did an excellent job explaining our options and installing the new water heater. Will be sure to use the service again.
03/30/2026
Tech very personable and professional.
03/30/2026
Excellent service technician!
03/30/2026
Pleasant and knowledgeable technician
03/30/2026
Great service provided by Timmy. No extra up charges from a company you can trust. Also received excellent customer service when scheduling and we got a routine service appointment within 2 days!
03/29/2026
Justin did a great job in the installation and consultation process. He came friday night for the consultation for a entire new water heater. He came very soon for a quick & clean installation. Good guy & good business
03/29/2026
Justin was a wonderful technician who handled everything with professionalism and positivity.
03/29/2026
Tien was very thorough when checking my hvac system. He explained every step to me. It helped me feel more educated when thinking about what to do next.
03/29/2026
Anthony and Arliss did a great job. Explained all technical matters and operations. This is our third unit from RSAndrews.Very pleased with company's work thru our 26 year history.
03/28/2026
I had a great experience with the technician at my house today his name was Steven. He did a great job and assessing my Systems, my Air Conditioning and my furnace. He was very kind patient and caring and I feel that he did a thorough job in this assessment and estimation thank you for the opportunity to give this review.
03/28/2026
Tony Francisco was excellent in his maintenance inspection today,5stars!!!!
03/28/2026
Very very impressed with the professionalism and service they gave us today for our HAVC
03/26/2026
The repair guy knew what was wrong & had the part on his truck. He had the ac fixed in no time.
03/26/2026
Professional technician problem fixed I'm happy and highly recommend this company and technician.
03/26/2026
Customer service was impeccable.
03/26/2026
Timely, efficient, and effective. Good quality work and administration.
03/26/2026
Professional technician
03/25/2026
I had a great experience with RS Andrews of Tidewater. Their team demonstrated outstanding customer service from start to finish—professional, responsive, and easy to work with. What really stood out was their attention to detail and commitment to doing the job right the first time. It’s clear they take pride in their work and genuinely care about their customers. I would highly recommend them to anyone looking for reliable, high-quality service.
03/25/2026
Our Technician (Hope) was very professional and extremely knowledgeable. Our visit was truly an experience and eye opening. Thank you for the recommendation and helping us make the right dicision moving forward.
03/25/2026
Professional and thorough service.
03/24/2026
It was a very good experience. The tech (Roland) was on time I got notification that he was on his way and he was very knowledgeable of the situation. Show me pictures of what was going on and what he checked and everything seemed to work out good. He also made recommendations for the future.
09/15/2025
I paid the fee however the tech was unable to provide the service I paid for. Very professional tech, friendly and informative
08/26/2025
Great Technician explain every step of the work that has been done and clean after he finishes.
05/05/2025
Dennis did a great job with my seasonal maintenance, was very thorough and helpful.
08/09/2024
My technician was very thorough and knowledgeable! Explaining everything as she serviced the unit. Had a lot of helpful tips on good maintenance of the unit. I would definitely recommend RS ANDREW’s!!
Thank you
05/31/2024
I had my issues with this company in the beginning…but they must be under new management because they’ve been doing a pretty good job for the last year or 2…the workers today “Ronnie “ was very professional and fast. I’m satisfied.
06/12/2021
The experience was great. The technician was very knowledgeable and explained everything that was going on with my system.
06/04/2021
Needed to get a new water heater as the old one was showing its age. Justin came out and explained all the options and a few days later came and did the excellent installation. Will use this service again in the future for sure.
05/14/2020
I always get the best service from RS Andrews! My service technician is courteous, knowledgeable and responsive and most professional!!
05/07/2020


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