RS Andrews of Tidewater Reviews (Page 2)
Excellent service technician!
03/30/2026
Pleasant and knowledgeable technician
03/30/2026
Great service provided by Timmy. No extra up charges from a company you can trust. Also received excellent customer service when scheduling and we got a routine service appointment within 2 days!
03/29/2026
Justin did a great job in the installation and consultation process. He came friday night for the consultation for a entire new water heater. He came very soon for a quick & clean installation. Good guy & good business
03/29/2026
Justin was a wonderful technician who handled everything with professionalism and positivity.
03/29/2026
Tien was very thorough when checking my hvac system. He explained every step to me. It helped me feel more educated when thinking about what to do next.
03/29/2026
Anthony and Arliss did a great job. Explained all technical matters and operations. This is our third unit from RSAndrews.Very pleased with company's work thru our 26 year history.
03/28/2026
I had a great experience with the technician at my house today his name was Steven. He did a great job and assessing my Systems, my Air Conditioning and my furnace. He was very kind patient and caring and I feel that he did a thorough job in this assessment and estimation thank you for the opportunity to give this review.
03/28/2026
Tony Francisco was excellent in his maintenance inspection today,5stars!!!!
03/28/2026
Very very impressed with the professionalism and service they gave us today for our HAVC
03/26/2026
The repair guy knew what was wrong & had the part on his truck. He had the ac fixed in no time.
03/26/2026
Professional technician problem fixed I'm happy and highly recommend this company and technician.
03/26/2026
Customer service was impeccable.
03/26/2026
Timely, efficient, and effective. Good quality work and administration.
03/26/2026
Professional technician
03/25/2026
I had a great experience with RS Andrews of Tidewater. Their team demonstrated outstanding customer service from start to finish—professional, responsive, and easy to work with. What really stood out was their attention to detail and commitment to doing the job right the first time. It’s clear they take pride in their work and genuinely care about their customers. I would highly recommend them to anyone looking for reliable, high-quality service.
03/25/2026
Our Technician (Hope) was very professional and extremely knowledgeable. Our visit was truly an experience and eye opening. Thank you for the recommendation and helping us make the right dicision moving forward.
03/25/2026
Professional and thorough service.
03/24/2026
Justin was excellent. Friendly, fast, and did good work. I very much appreciate the fast turnaround for us having hot water again!
03/24/2026
Tim was curtious and informative. He showed us exactly how our units looked and points of concern. I would recommend him!
03/24/2026
James just finished our Spring maintenance with RS Andrews. James is an utmost professional - knowledgeable and friendly. We highly recommend this technician and this fantastic company!
03/23/2026
Informative, timely, polite and clran
03/22/2026
Anthony and Arliss were awesome. They were punctual polite, courteous, respectful, and they taught me a lot. I’ll definitely be using your company again for other services if necessary. Thank you!
03/22/2026
Tony Francisco came out to see why our system hadn’t been running right. He gave us a thorough look around and was able to tell us what was wrong. He was very professional, personable, and knowledgeable. Great experience and would ask for him specifically.
03/22/2026
Mr.Tony Francisco was amazing! Explained what was wrong thoroughly, provided explanation on how our unit worked, what we should be seeing vs what we are seeing, and was so incredibly polite and kind.
03/22/2026
Hope was a great tech. Polite, friendly, helpful. She gave clear details on what she was doing and gave realistic advice. You are lucky to have Hope as one of your techs.
03/21/2026
It was a very good experience. The tech (Roland) was on time I got notification that he was on his way and he was very knowledgeable of the situation. Show me pictures of what was going on and what he checked and everything seemed to work out good. He also made recommendations for the future.
09/15/2025
Great Technician explain every step of the work that has been done and clean after he finishes.
05/05/2025
Andrew help us to see what is the cause of problem of my unit.my insurance company saying different problem.Christopher is awesome!!i really appreciate it.
12/28/2024
Dennis did a great job with my seasonal maintenance, was very thorough and helpful.
08/09/2024
My technician was very thorough and knowledgeable! Explaining everything as she serviced the unit. Had a lot of helpful tips on good maintenance of the unit. I would definitely recommend RS ANDREW’s!!
Thank you
05/31/2024
Emanuel Cabrera was very professional kind and understanding he explained everything that he done and what I needed to make my system to run smoothly.
05/27/2022
The experience was great. The technician was very knowledgeable and explained everything that was going on with my system.
06/04/2021
Excellent service as always. Fast and professional.I highly recommend R.S.Andrews.
05/29/2020
I always get the best service from RS Andrews! My service technician is courteous, knowledgeable and responsive and most professional!!
05/07/2020


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