Rescue Rooter San Diego Reviews (Page 1)
Memo was great !! Super professional and extremely detailed with the whole process. He saved the day.
10/15/2025
Cleared sink clog.
10/15/2025
The maintenance professional evaluated our heating equipement and reviewed the options for us. He was respectful and knowledgable.
10/14/2025
Tech was very professional, he answered all my questions and showed me everything along the way.
10/13/2025
A travel bottle was flushed down the toilet.
Barzan came (super nice guy) & made light
of the situation. The problem was fixed in
a very short time & everything was back to
normal.
10/13/2025
Ed did a great job replacing our hose spigot. He was friendly, prompt, professional, and completed the work quickly with no issues. The new spigot works perfectly—highly recommend Ed for any plumbing needs!
10/12/2025
The plumber explained what he felt the problem was. I wasn’t sure if I felt that was the same problem. But, after watching him I came to see he was probably correct. I was shocked at the 1st quote he gave me. I asked about a senior discount and he said yes they offer one, thank goodness. They’re not cheap but you get a fully licensed plumber and he was careful with the equipment he used and neat and clean. At the end of it , I was satisfied.. He was a nice man, respectful., and the job was well done.
10/12/2025
Friendly, to the point
10/11/2025
Great service! Evan Hill our technician was very knowledgeable and very personable! We felt very comfortable using a new company. We will definitely use your company again.
10/11/2025
Although ARS canceled 2 previous appointments, at the last minute, Adam, the technician who showed up at the 3rd. appointment, was very nice and approacheable and explained clearly what he found in the HVAC system.
10/11/2025
I would like to thank the technician for his knowledge and spending the extra time explaining system and operating options to us. Great experience.
10/11/2025
Eduardo did a great job AND ALSO gave us ideas of how to maintain our drains.
Wow.
10/10/2025
Keith was very warm and kind.
10/10/2025
Javier arrived on time and was very thorough with the furnace check. He was a great communicator, explaining the work he did and the condition of the HVAC system.
10/10/2025
Chato is a nice person. Well informed. Appreciated his honest evaluation of our AC & heater.
10/02/2025
Awesome service
10/02/2025
I don’t usually write reviews, but I think this experience really deserves one. Memo (site manager) and the ARS team identified two big problems the day they arrived: The main sewage line under our rental house had collapsed from tree roots, and our kitchen pipes were leaking a lot of water into the wall. Memo and Gabriel were incredible over the course of what became a huge 10-day emergency pipe replacement and repair. Kevin, Eric, and everyone we interacted with on the ARS team were fantastic too.
Even though I’m just the tenant and not the one paying the bill, Memo and Gabriel went out of their way to keep me and my family constantly in the loop. Every day they explained what they were doing, why it mattered, and what to expect next. They showed up exactly when they said they would, worked long hours outside and under the house (including in brutal heat and rain), and even came in on their days off to make sure the job stayed on track and got done as fast and effective as possible.
What probably stood out most was their attitude. Memo and the crew were super friendly and professional, and clearly took a lot of pride in their work. It was obvious they cared about making the experience as smooth as possible for us. Rather than just shutting the water off for days, they prioritized our comfort and made sure we almost always had access to water and working facilities. When the repairs were finished, they cleaned and redid every surface like new. That kind of thoughtfulness made a huge difference.
10 out of 10, I’d recommend Memo, Gabriel, and ARS Rescue Rooter San Diego to anyone.
09/30/2025
I accidentally broke a landscape watering mainline, so the repair needed to be done quickly to avoid things dying from lack of water. They sent somebody out on a Saturday, which was greatly appreciated. his experience and expertise were quite amazing. The Truck he came out in had everything a Plumber might need from tools to supplies to do just about any task I can imagine. He performed the repair quickly and efficiently was done within only a couple of hours even with the difficulties caused by various underground obstacles.
09/27/2025
Great service, Marino was super helpful and respectful!
09/26/2025
Eduardo, Anthony and Josh were such a pleasure to work with for my new central AC/furnace install. Anthony and Josh were so respectful and professional during the entire installation process. They worked all day doing this install and never complained once. I was so impressed by their hard work and dedication. In addition, they left no mess and were respectful of the house. Eduardo was also super helpful in finding me the best price for a new unit as well. He explained everything in detail and super respectful in the deal process. I would highly recommend this company. Thanks again!
09/25/2025
Eduardo did an amazing job. Thank you!
09/24/2025
They replaced HVAC system
09/23/2025
Once again, the best service! Very very pleased with the work done and the honesty of the professionals :)
09/22/2025
Memo was fast and friendly. Knew exactly what to do and explained well for me to understand
09/20/2025
Toilet replacement
09/20/2025
Evan was extremely helpful and efficient. Showed me in detail all that I was having trouble with.
09/19/2025
A plumber was here an hour after I called and was so nice, so friendly, transparent, and helpful. He fixed two leaks in no time and only charged me the service fee. I will use this company always!
09/19/2025
Professional and did a clean job.
Communicative
09/19/2025
Excellent and friendly
09/18/2025
Amended Sept 19, 2025: Requested AC compressor be changed under warranty. Very difficult working with ARS Customer call center. Missed appointments and foul ups. ARS REALLY needs improvement here; shouldn't have to call 3-4 times about one appointment. C. Martinez worked very hard to get me a compressor; stayed in touch with me until success. Thank you very much, you made it happen for me. The technician Jason V. Was fabulous. He did the compressor install. In doing so a transformer blew and thermostat fried due to changes made to the improved compressor. Regardless, Jason troubleshot the issue and repaired on site same day!!!!!! He returned next day to replace thermostat with newest model. GREAT Technician, as they all have been. Improvements needed internally, but the Techs are VERY GOOD!!!!!!! ++++++++++++++Bowen of ARS/Rescue Rooter did a semi-annual maintenance check on my 2021 Trane HVAC install and did a great job. Also detected a failing/failed AC compressor which was unexpected but could have been missed. Great , efficient work and layout. Glad Bowen came out today. Expect new compressor before high heat arrives. Thank you.
08/19/2025
Heaven was a great tech. He was very knowledgeable and worked efficiently. He let us know what he was doing in our nest. Temperature meter was working perfectly when he left.
05/22/2025
Such a pleasant young man. Arrived on time. Most professional. Explained thoroughly the tasks he performed. A delightful representative for your company. I will request that he service my units again.
05/02/2025
Excellent responsiveness and customer service from start to finish. The operator offered me a same day appointment, was flexible during scheduling around my tenants work schedule. Ruben was there in a timely fashion, diagnosed the leaky hose bib, and finished the estimate and the repair quickly. 1 year warranty on parts and labor were a huge plus. I was out of state when the repair took place, and Ruben and his team took care of my house and my tenants, and took payment over the phone. Couldn’t be happier with the service and will definitely be working with them in the future. Thanks
01/06/2024
Trevor did an outstanding job!
09/08/2023
Great customer service, Javier was very knowledgeable and informative.
05/22/2019
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