CLOSE FORMaksarben® ARS Reviews (Page 4)
Brayan was great
03/02/2026
Cleared main drain
03/01/2026
Matt Flynn was amazing and explained everything. He took very good care of us and our plumbing issue.
02/28/2026
Matt was prompt, quick, and helpful. He fixed the drain and shared with us how can prevent the issue in the future. He was professional and honest.
02/28/2026
Gavin was great as a tech explain everything so I could understand it would recommend him highly
02/27/2026
Very clear about what was found during inspection, what issues are immediate and which ones we should plan for, and during discussion of pricing we established that replacement may be the more cost effective way. Overall, informative and engaging communication, time efficient during diag and service.
02/27/2026
Fast friendly service. Tech was very knowledgeable and explained everything
02/26/2026
Aksarben was able to come out within a couple of hours and cure my "short cycling" issue with my heater. Tyler, the repair tech, was great and talked us through a variety of checks he was performing, ultimately finding that the MERV thickness for my filter was too thick for the unit. Cheap and easy fix!
02/26/2026
This review is not a reflection of the service personal who were friendly ,understanding,but were saddled with the Company's business model.
At times I felt Aksarben was not a local company but some overseas operation with personnel available for scheduling.
The work was not accomplished by one service person but by two and steps were not taken to make sure nothing was overlooked before passing the job to the camera man.
Had the first service man had a camera he would have known a section of the drain pipe needed to have more of the buildup on the pipe needed to be removed and he would have used a larger auger to enlarge the drain. As it turned out, the needed enlargement was farmed out to another company if I wanted to have the work done.
What was left could have easily been accomplished by Aksarben but the buildup in the pipe was passed off as some major job that would cost me almost another $2000.00 .
I felt manovered into a money grab when the job could have been done by one service person .
As I said, the service person were working under a business model designed to leave the customer needing more help to make the end result closer to a job well done.
I will probably look for another company in the future.
02/26/2026
Honestly each time Aksarben sends out a technician, they are completely professional and knowledgeable. I have had the best service from this company.
02/25/2026
Brayan was great installing a new thermostat!
02/25/2026
Jason was here within a hour after I called, fixed my water works, a I'm a happy camper. Thank you.
02/25/2026
Russell went above and beyond helping us with our clogged drains. He was knowledgeable, professional and thorough. We will be recommending Aksarben to all of our friends and family
02/25/2026
They were able to get here fast because the lines had blown and it was a disaster. They gave a fair price an finished it in a timely manner. The work looks fantastic. They took pride in their work.
02/25/2026
Quick response, on time, very thorough, Tyler explained everything he was doing and the problems he found. I felt he was very honest and open and readily gave me the $50 discount that was advertised.
02/24/2026
Excellent service, they were able to get to someone out the same day I called. Highly recommend, staff was friendly and helpful, work was done quickly and professionally.
02/24/2026
I called for an appointment and within 1.5 hours someone was out. Toby was super awesome! Very personable, and nice. He fixed our toilet!! Absolutely great experience
02/24/2026
Franseco was knowledgeable, informative on my system. He recommended MUD for a lower gas reading. I scheduled MUD for tomorrow. Great service!
02/23/2026
Furnace went out. Was fixed in less than 2hrs
02/22/2026
Tobias was efficient and cleared my kitchen drain quickly. He was knowledgeable and polite. I will use aksarben again for my plumbing needs.
02/22/2026
Jose, the technician was super friendly and knowledgeable. The service was excellent.
02/21/2026
Jason provided great customer service and had a new faucet acquired and replaced in an efficient manner.
02/18/2026
Very professional and knowledgeable, they don't great job, would highly recommend
01/29/2026
Employee is very informative
12/18/2025
Very good! Got me scheduled next morning. Very professional.
09/07/2025
(1) Called Asarben and made an appt.
(2) Asarben cancelled the appt and set up for another time.
(3) Asarben attempted to cancel again and stated that we did not have a contract when we did.
(4) Asarben came out and checked out the problem. The tech said that he did not do anything involving the venting in the roof. He stated that we would have to call a roofing contractor.
However, we still had to pay the $49.00.
This was horrible customer service!!!!
07/13/2025
Chris Hill was very professional and knowledgeable. He answered my questions without hesitation and never gave me “ I will get back to you”. Worth its weight in gold gold for trust…
03/13/2025
Great quick service. found and fixed a plugged line on the humidifier. I was impressed
08/15/2024
Good
04/12/2019
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