ARS/Rescue Rooter Austin Reviews (Page 1)
All was well. Got my AC up and running
10/09/2025
Mike the HVAC tech was Awesome and got my AC up and running for a cheap cost
10/09/2025
Responsive to my request. Regret that I probably would not have needed the costly assistance had ARS provided me with maintenance information at install which was an early complaint of mine. John was very good and took care of my service quickly and he taught me what I should have been told when I spent $14,000 on the system.
10/09/2025
The technician, Richard, was on time, very polite, and completed his job in a timely manner. I highly recommend ARS.
10/07/2025
Service was good. Hopefully a new ac system installed tomorrow. I now know who to call for plumbing and electrical problems.
10/07/2025
He took his time to do the job properly and explaining what I should expect in the future and he is also kind of professional
10/04/2025
Taking time to do the job and explain that’s the one thing I want from service I’m happy
10/04/2025
Roy Roberts was courteous and did a great job of explaining what he was looking for and the current status as he analyzed each component of my AC system.
10/03/2025
Perfect experience! Would use them again!
Polite and hard working installers!
10/03/2025
I got a good deal and Ramiro and Zach were very good.
10/03/2025
I couldn’t be happier with the service John provided. From the moment I reached out, he was prompt, professional, and incredibly knowledgeable. He quickly got to work with the plumbing issues I was having. He explained everything clearly, and got the job done efficiently and neatly. You can tell he genuinely cares about the quality of his work and his customers’ satisfaction.
Highly recommend John to anyone in need of plumbing services. He’s definitely my go-to plumber from now on!
10/02/2025
Mr. Daniel Banning was professional, yet friendly… informing me of the condition of my HVAC system and recommending things I could do to prolong the life of my system, as well as arranging follow up immediately, explaining the importance of these interventions.
10/01/2025
Polite, Professional, On Time and Reliable
10/01/2025
Absolute fantastic service if ever needed I will use them again I see that they have different services as well it's probably use them for that great company thank you so much Joe.
10/01/2025
Troy was super knowledgeable and friendly.
09/30/2025
My technician arrived promptly and got right to work! He diagnosed the problem and offered solution. He is friendly and very good at his job. He fixed my AC very quickly! I’m a satisfied customer!
09/30/2025
The unit itself is problematic, but the technician was helpful.
09/29/2025
Setting up the appointment was super easy. The technician was amazing! Not only did he make the needed repair but walked me through each step to help me understand what was happening. The only issue I had was with the secondary scheduler who called me due to the company having scheduling issues which caused a delay in service but I can tell you the technician made up for it. Dan was outstanding!
09/28/2025
Excellent service! Very professional technician!
09/23/2025
On time, professional, and courteous
09/23/2025
The technician, Peter, was very personable and knowledgeable of my plumbing situation. He explained everything he was going to do before starting work so I understood what the issue was and what he was going yo do to correct the issue. He cleared a clog that was further down the line that was causing my Jack-n-Jill sinks to back up. He and his apprentice Alex ensured they cleaned up the work area and after all services were completed.
09/22/2025
It’s early into the installation, the water heater was just installed, but Connor was excellent. He was timely and well prepared for the job. He highlighted all the improvements and mechanisms I should know about. He was courteous and polite, he sweated up a storm and finished the work in a few hours with a good attitude.
09/21/2025
Roy was excellent. Professional and courteous as well as very informative. He knows his job! Anytime I use ARS I will be requesting Roy. He is very trustworthy! Installation went great!
08/09/2025
Cristian Jaimez was thorough and informative about the water heater flush and water lines .. he provided great customer care and answers to my questions and concerns. Thank you ARS for your knowledgeable and caring technician.
04/09/2025
Shigang is thorough and the biggest reason I will continue to use ARS for my HVAC needs.
01/08/2025
Prompt and worked efficiently to get the job done. He did upset me on services but I'm convinced it was definitely needed.
06/03/2024
Techs arrived on time. Performed inspection/ minimal maintenance needs. However , they failed to look at/review alert system message on thermostat console. I mentioned it & only then did techs looked at Halo & came back with cost estimates.
Homeowner should not have to tell a tech what to look for.
09/13/2023
Service call to maintain my AC system. Eduardo was very polite, professional and shared his knowledge and recommendations without being pushy. Thank you Eduardo
03/17/2023
We had to replace our HVAC unit last year. John Shaub helped us with doable financing. The instillation was smooth and professional.we just had our first PM done.
Michael Barrera ( the tech) was easy to work with and very professional. All of the ARS folks have been great to work with. I highly recommend them. Johny
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10-4-2025 Update. The Rep came out and was super nice. VERY professional. Quick and Very knowledgeable. My wife and I can't be ant happier. Mr Wabbel was wonderful 👍 THANK YOU, THANK YOU!
03/16/2023
Expert service by ARS technician Mark Hinojosa. Thank you!!
11/04/2022
I actually have plumber and HVAC appointments today. Mark came this morning and quickly assessed the problem with my kitchen faucet. So fast and professional!!
The cost was minimal. The ARS service is bar none!! Thank you for such great service!
06/08/2021
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