ARS/Rescue Rooter Austin Reviews (Page 2)
John Anthony provided me with excellent service and advice for maintaining my ac. He was very courtesy and efficient with the work. I highly recommend him for any ac repairs.
09/19/2025
Service person was most cordial and knowledgeable about my air conditioner’s needs
09/17/2025
Super fast arrival from when I called and the guys who helped me were amazing. So helpful, cleaned up for me, even brought my garbage bins in from the curb! Would absolutely use this company again.
09/17/2025
Great efficient team worked so well together in replacing the indoor and outdoor units. They tested the indoor efficiency multiple times and ensured the unit was working well. I got instructions on the thermostat and then they cleaned everything up like they were never there. I was very pleased with the team and how quickly they completed their work.
09/17/2025
Great work very professional
09/16/2025
Fine job with extra care! Robert ensured safe operation of the pull down attic ladder! His incoming travel time and on-site performance time were ideal.
09/15/2025
Books you the same day or next day for repairs! They really stand behind their 100% satisfaction guarantee! They’ve gone above and beyond for us and make sure our AC issues were taken care of.
09/15/2025
Troy is the best — very helpful and kind. Appreciated his professionalism and knowledge, and he took time to educate me on some basic maintenance to help my system work at its top performance. Great job, Troy! ⭐️⭐️⭐️⭐️⭐️
09/15/2025
Khan was super helpful
09/13/2025
James was very helpful and worked very hard to solve our problem.
09/12/2025
I had an excellent experience with the ARS company. The team was knowledgeable, patient, and truly committed to meeting my needs throughout the installation process. They took the time to explain everything clearly, answered all my questions, and worked with me to find the best solution. I really appreciate their professionalism and dedication. I would highly recommend them with confidence to anyone looking for quality service and reliable results.
09/12/2025
Robert was very professional and knowledgeable. He stated clearly everything that was being performed and the zones each checked part should be at. I highly recommend him for my friends and family
09/11/2025
One of the best technitions we have ever had for our ac system. Very knowledgeable about our system,with great respect and friendly.
Will be looking forward to seeing more of him. Thank you so much Roy roberts
09/10/2025
Very professional, quick and thorough. Had answers to the questions I had, along with recommendations for unit care process I can conduct myself. Simple inspection of the unit.
09/08/2025
Prompt!
09/08/2025
At first, I was a little nervous, calling out to ARS because of some poor reviews, and the customer service representative filed my air conditioning problem under Plumbing. Then Peter Wabbel our AC tech came and redeemed the their first impression. He was thorough and experienced and didn’t overcharge us. He was also kind, and considerate. Even though he came out there, we had mostly fixed the problem and just needed one tweak which he managed to do.
09/03/2025
Eduardo was wonderful.
09/02/2025
ARS Rescue Rooter did an excellent job from beginning to end replacing our HVAC system. Zack Criss the comfort advisor to the crew that installed our new system they all were outstanding and provided A1 service. We are happy and look forward to enjoying the comfort of cool air and
warm heat. Thanks Jan & Tommy Gregg
09/02/2025
Zachary Criss did an AMAZING job! Quick process, and have no complaints! Definitely exceeded expectations.
09/02/2025
The service tech, Roy R., was very professional and knowledgeable. I'm very happy with ARS.
08/30/2025
Roy Roberts conducted a very thorough annual check of my HVAC system. Afterwards, he discussed the state of my system and recommendations to keep it running well. Thank you!!
08/29/2025
Roy Roberts came by and did his thing!
Very informative and fixed the problem with no hassle. Go ARS!
08/29/2025
Both ARS technicians were very professional, friendly and very knowledgeable. They explained exactly what they were going to do to fix our issue.
08/29/2025
I have not seen a copy of my charges for repairs. I signed copies of my loan app. but not a breakdown of charges. The repair man said the office would send that to
My email.
08/22/2025
Roy Roberts was excellent once again. He troubleshot a pretty difficult AC problem and got things back working well, so once again we plan to use ARS and Roy whenever we have any HVAC needs.
08/21/2025
Technician was nice, addressed my concerns and found/fixed other air leaking issues
07/16/2025
2024:
James Maldonado is professional, honest, quick and reliable. I appreciate him not trying to pressure up-sale me which some with ARS technicians do. He is focused on completing the task, which he does in an exceptional manner. I will only use James for my plumbing issues.
Sept. 6 2025:
John Copeland here to fix small plumbing issues with 2 toilets. Professional honest quick and appreciate his work. Please acknowledge both of these plumbers.
03/24/2025
Excellent
12/23/2024
I am always happy with ARS; thx you John.
My Husband & I have trusted them since we bought our AC in 2019 & still depend on them to help w/ home improvement.
08/14/2024
We've had Diego Hoover before, and as always, very pleased with his expertise and personal manner. He showed us bacterial buildup involved with our attic system and very timely, as I am dealing with my asthma!!! We appreciate everyone involved connected with ARS...always very accommodating and explain it all!! Thank you!!
06/25/2024
Edwardo did an excellent job and even changed out my filter for me!
09/30/2023
I recently had my AC unit repaired by Roy Roberts and he did an excellent job! He was very professional, explained the repair process clearly, and made sure I understood everything he was doing. Roy also took the time to go over preventative steps I can take to keep my unit running smoothly in the future. I really appreciated his honesty, knowledge, and friendly service. Highly recommend him!
11/21/2022
Peter (technician), Freddie (sales consultant) and Long (installer ) each arrived on time, quickly troubleshot the issue, serviced it. They were very thorough, competent and professional. With the exception of one negative incident during Covid (short staffing?) have been very happy with the service ARS has provided for us over the past 35 years.
09/16/2022
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