ARS/Rescue Rooter Austin Reviews (Page 3)
John was upfront about what they could and couldnt do, which I appreciated. He didnt try to upsell me or push unnecessary work, super professional and knowledgeable, overall it was a pleasant and helpful experience. Great customer service and integrity.
02/04/2026
I have used ARS for service on my air conditioner and gas heater. Technician Chris F. Does an excellent job! He is very knowledgeable and professional. And ARS's prices are very reasonable. I highly recommend them for HVAC services.
02/04/2026
The two installers were top of Industry. Jerome the salesman was also amazing. Nothing but trust and good things to say about this experience.
02/04/2026
Friendly and helpful technicians.
02/03/2026
Miguel and his helper were very informative and completed the job very quickly.
02/02/2026
Fast response very professional service.
01/31/2026
The technician was very responsible and friendly. He did an excellent service!!!!!!
01/29/2026
They installed my AC/Heater unit about 2 yrs ago they did a great job! This year started having some breaker issues my heater started tripping the breaker IDK how I survived this winter storm but ARS came out today and they are going to fix my breaker issue FOC!!! Thank you Marco a real respectable young man, God bless you!!
01/28/2026
Friendly professional service. The tech explained what was doing and gave me some really good advice!
01/27/2026
Very nice and helpful.
01/24/2026
My mother-in-law had a water break in her yard. We called ARS and they were there quickly to assess the issue and fix it right then. We were very grateful for the fast response before the freezing temps come.
01/22/2026
Good work. Just to expensive.
Plumbing service.
01/21/2026
guys we’re very nice and professional
01/20/2026
Peter was awesome, very experienced and explained everything well. I was so desperate to have my kitchen sink drain pipe’s cleared out (and after spending 2 days trying to do it ourselves), that I was willing to pay what I think is an exorbitant amount of money. From the research I have done this amount seems to be normal. I have sympathy for people who can’t afford to do this and have to boil water and put it in a plastic container to wash their dishes.
01/19/2026
I thought I had a gas leak. ARS sent a repairman right away. Luckily it wasn’t a leak but ARS didn’t charge me anything for the emergency call. This just proves that they care about their customers. I’ve been using them for years and I can’t say enough good things about them. Thanks ARS.
01/16/2026
Technician was friendly and thorough. Explained the billing process than the issue with my thermostat. He worked very efficiently. I highly recommend ARS to anyone needing AC/Heating services.
01/16/2026
We were very happy .Anwsered our question kept us informed
01/10/2026
Very good on time . Very nogitible informative of the job . Came in for tube up on furnace. Very satisfied with service.
01/10/2026
Super fast response time. Skyler and Sean helped locate the issue in no time, and advised an excellent solution for the repairs.
01/07/2026
Had two plumbers out to check out a house built in the early 90s that was just purchased. They walked me through how to fix a minor issue or two myself with a trip to the hardware store instead of expensive unnecessary services. The patience and honesty really impressed me. The lack of a call fee was also a great benefit!
01/06/2026
Great technician and very professional knows his job well. I am happy with the technician work. Thank you.
01/04/2026
The communication before and during our service was excellent. The technician came prepared and had to spend some time diagnosing the problem. He presented solutions and alternatives. We've been using ARS for our HVAC for 10+ years now. There's a good reason for that.
12/30/2025
ARS was referred to me by The Home Depot for a new water heater. Jerome was my first contact and he was super professional and definitely gave me the feeling that he knew what he was talking about. He did. He gave me several options. Corey, and others, was the onsite installer (tankless). Super professional, clean, efficient. I could not be more happy with the job they did. ARS took care of everything, plumbing, gas, electrical, roofing, and permits. Really a professional job! And, the system works flawlessly. Very happy with this work.
12/30/2025
This was my third HVAC unit to be installed by ARS. They are professional as well as very nice. They explained everything and the price was fair. I would definitely recommend
12/30/2025
Best HVAC company in Texas. Great service. Plumbing as well. Used both here. Very Professional. Worth every dollar for what you receive in return. Stay comfortable. ARS Cares.
12/02/2025
I received a text that notified me of what time he would arrive. He was courteous, he explained everything to me throughly, and had some suggestions for me about my unit. Very professional.
06/27/2025
Fast and very informative and professional and Christine did a very good job and was on time and very courteous!!
03/10/2025
Dick was very dedicated to resolving my plumbing issue! After realizing the line was bubbling original check he realized it was going to need a machine he carried on the van. He shared there was lots of grease. After he left realizing I cook very little I was perplexed. I have resolved the reason though!!! I feed feral cats. I've had these two 15/16 years. Their ability to chew is an issue so I'm selective on the choice of food...it's canned (Friskies) & therefore grease. I use 4 cans a day & wash them so they are thrown away clean!
Ars is lucky to have him & I will be happy to use him again he is very professional!
08/09/2024
Troy did an excellent job explaining the condition of the furnace.
01/16/2024
I had good experience with the tech a little hard to understand but overall good customer service.
03/27/2023
The technician was definitely a professional . I was very confident with his professional opinion about my AC unit and Heating system. I would definitely like to have Robert the technician to come service my next service call.
10/17/2022
The technician Ramon Fernandez and his assistant worked EXTREMELY well together. Their professional work ethics and knowledge was appreciated by us as homeowners in this large investment.
02/18/2022
Christian came out to my house and he was absolutely amazing. Super nice guy , very professional not just trying to take my money.
04/15/2021
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