ARS/Rescue Rooter Charleston Reviews (Page 1)
The technician was very nice and knowledgeable
04/03/2026
Josh and Jonathan were great! They found the source of the smell when no one else could!
I’ll be calling ARS again.
04/02/2026
HVAC maintenance
04/02/2026
I scheduled an inspection and tune-up for my HVAC system. The technician was very efficient and knowledgeable. He diagnosed two issues: mold in the attic unit, and low refrigerant. I opted for recharging the refrigerant. The mold treatment probably would have been a good idea, but it was outside my current budget.
04/02/2026
Well, my HVAC system was completely replaced and I must say that from the first contact in Lowes and until the installers walked out of my house, the experience has been more than positive! These ARS guys are so professional...and kind on yop of that. Am an older person and they treated my with respect and kindness from beginning to end. I could not have asked for more....and the HVAC system works wonderfully, too!
04/02/2026
Friendly and informative service
04/01/2026
Had tune-up done on 2 AC units at a very reasonable price. The tech was very professional and gave me some easy to follow advice about care and maintenance of the units. Kevin did point out some products and service provided by the company but I never felt he was overselling me or pressuring me to purchase immediately. A real pleasure dealing with a tech that wasn't twisting your arm.
03/29/2026
The repair was fixed and he did a wonderful job cleaning up the mess.
03/29/2026
Very good customer service
03/28/2026
Great tech came out was quick and precise. Appreciated the efficiency and great attitude
03/26/2026
Josh and Sean were great technicians. Taylor was a great salesman/estimator. Quick and simple process to replace an entire hvac system with this team.
03/24/2026
Zack did a great job of installing our new mini split in our frog. Exactly what we wanted.
03/24/2026
Came out on a Sunday and repaired a broken sewer pipe. Lawrence was awesome showing me how the landscapers cracked it. He had to dig up the yard and repaired everything and cleaned up. Could not be more satisfied.
03/22/2026
Stress free experience with Nicholas who had the demeanor one hopes to interact with during all service requests. Incredibly pleasant and comprehensive.
03/22/2026
Bruce was an awesome guy, very knowledgeable and quick! Definitely would recommend.
03/21/2026
All the way down the line this company has been a pleasure to deal with! The sales rep actually HEARD ME , we were able to make a good deal for me to replace my hvac. The installers did an excellent quality install job
I am very impressed and I guarantee they get all my business!!!
03/19/2026
They came right away within two hours of me calling, and were able to unclog my drain successfully within an hour. I can’t tell you how happy I am and I will use them again for any further plumbing needs!!🤩
03/18/2026
We had a new hvac unit installed. The folks were very professional and knocked it out in a day with no issues. The salesman Brent was excellent and answered all my questions. Would recommend!
03/13/2026
Very fast service! Great technician to support and were more reasonably priced compared to other service providers I called.
03/13/2026
Nathan was were professional and knowledgeable. He checked out two units and made suggestions for me to consider in the near future.
03/13/2026
Kevin was wonderful! Kind, super knowledgeable, and efficient.
03/12/2026
Both technicians were very friendly and professional. They explained in detail the problems that were encountered and had the system up and running in no time. Highly recommend this Company.
03/10/2026
Prompt, quick, knowledgeable. I have no complaints on the service that installed a water heater within a day's notice.
03/09/2026
Absolutely great service. Quick to respond to problems. Technician Bruce Smith on time and diagnosed problem quickly. Friendly and courteous. Definitely will continue with preventative and emergency services with ARS of Charleston.
03/07/2026
Halo installation
03/07/2026
Very good people. Did great work, on time and stayed on quoted price on a difficult job.
11/04/2025
Nathan Guenther was our tech and he was fantastic. On time, courteous, and explained everything he did and provided pictures of our entire system.
10/07/2025
Technician was very thorough, polite, and friendly.
10/02/2025
Austin provided excellent, professional service today. He updated me on everything he did. He was very patient with my questions and helped me with some questions on my Nest thermostat. He even got rid of some of the foliage around my outside AC unit. Very much appreciated him. I’m a long standing client of ARS and very satisfied with their services.
03/11/2025
Tevin checked out my AC unit in the attic and gave it an A-Okay rating with some suggestions for future attention. He told me I didn’t need new filters which saved me money. I appreciated his professionalism and honesty .
10/25/2022
