ARS/Rescue Rooter Charleston Reviews (Page 4)
My experience was amazing.
Jordan was a compassionate and understanding sales agent. His character is what sold us on ARS.
Jack and Kendrick (installers) worked hard for 11 hours to ensure our home had air conditioning again.
This was a hard job, but they kept searching for answers and strategies to finish the job.
We are grateful for their professionalism and work ethic.
08/05/2025
Austin was great. Highly recommed
08/04/2025
Great service. They came out the same day when I didn't have hot water. The technician, Jay was excellent! I will definately use this company again and refer them to my friends.
08/02/2025
Great team. Hard workers considering the heat
08/01/2025
Excellent service and best price I could find. Turner did an outstanding job communicating with me as I tried to decide which system I wanted and who I wanted to install it. And he did a great job when he installed the system. A good experience in every aspect.
08/01/2025
Service was performed on the Honeywell thermostat that got screwed up due to weather constantly cutting off system the past two weeks. No charge Great service
07/30/2025
Such great service. On time, prompt, professional, curious. Thanks guys
07/29/2025
Very professional! Quick response.
07/29/2025
Tommy is amazing. On time, pulled up and got right to work! He checked out my upstairs unit on a 110 degree day! Diagnosed it in under 20 minutes and had it fixed 20 minutes later. Ars and Tommy are a life saver for me today. My house is cooling off as I write this review!
07/28/2025
ARS came through big time to stop a sewer backup and the representative Raoull was very calm and professional and systematically figured out where the blockage was and delivered on their promise to unclog your clogs and they cane within 2 hours of my call on a Saturday. I highly recommend ARS.
07/27/2025
My service tech was very professional,he was very kind and pleasant,job was complete in timely manner.i will use ARS for future service.thank you.
07/27/2025
Picture this……….Saturday afternoon hot as heck inside our house and we thought oh Lord this is bad!! I called about 6 companies FINALLY GOT JAMAR WHO ACTUALLY ANSWERED THE PHONE. He made me a deal and transferred me to a nice lady and hours later I had a super nice tech show up fix the problem with air and the experience was fabulous
07/27/2025
Tommy Brown was great. Very respectful young man. Went right to work and found the issue quickly. Will be back for yearly services to prevent calling Tommy out on a 97 degree scorcher.
07/26/2025
Nicholas was great, he answered all our questions and got the house back to cooling off. Would recommend ARS to anyone.
07/26/2025
Replaced our outdated system inside and outside with precision and care. ARS tech/installers were helpful in educating us on the WiFi app and system features…glad we opted for ARS
07/24/2025
Kevin was very professional and showed concern about how family was in the hot house. I would refer anyone to call you guys and hope and pray they get him.
07/24/2025
Came out, was friendly, worked efficiently. Nick is great, he really helped explain everything to the best he could and made sure I knew what he was talking about.
07/24/2025
The service tech was great.
ARS quality of work and accountability is in question
07/22/2025
Tech did a great job, explained everything
the unit very good service.
07/22/2025
I had two HVAC units replaced. Our sales representative, Tony Mobilia, was very personable and professional. He worked with us to ensure all of our technical needs were met and answered all of our questions to ensure that we were comfortable with our purchases.
The two installers, DJ and Jay, could not have been nicer. They too were personable and professional. They did both installs on the same day so they were here for quite some time. They were both dedicated to their tasks and did not stop until they were finished. Their work ethics were outstanding!
We were pleased from start to finish!
Thank you ARS for having such wonderful employees!
07/22/2025
ARS responded quickly to my request. Josh was honest and courteous even though he concluded that my issue was not plumbing related. He referred me to another company that could pinpoint my problem.
07/22/2025
The tech that came out worked really hard to find the issue and he fixed the problem. Took him a few hours and he didn’t seem to mind. Thanks
07/21/2025
Amazing service. Austin was professional, knowledgeable and on point with the service. Highly recommend ARS.
07/20/2025
Austin the tech that came through. Came through. Fixed the issue and was a pleasure to have in my home. Highly recommend ARS/RESCUE ROOTER. Can't go wrong.
07/20/2025
Thank you guys for coming out great and outstanding work very quick..Nick was very helpful and knowledgeable about his job
07/18/2025
Jonathan was very helpful and gave honest feedback on what was going on. Thankfully it was a minor issue, that didn't require a lot of work. I would definitely recommend ARS, and will call them with any future plumbing issues.
07/17/2025
Turner was my installer for a new water heater. He was very thorough and professional. Flexible in working around the delivery of the heater, and was here about an hour after delivery.
07/17/2025
The tech came out found the potential issue! Great work! Thanks again!
06/09/2025
Austin was great. Very knowledgeable and thorough.
05/28/2024
good team
08/26/2023
