ARS/Rescue Rooter Charleston Reviews (Page 2)
The technician that installed our new unit was very professional & meticulous with everything he did, we are beyond impressed & satisfied with the impression he made on my wife & I.
01/20/2026
Great experience! Highly recommend!
01/19/2026
They were able to come out quickly on the same day and get the heat system operating the way it should be. The tech was curiosity and knowledgeable.
01/19/2026
Maddox with ARS was very respectful and fast working. Came in, did a winter maintenance and was done within what felt like 30min! Great service.
01/19/2026
They were fast and professional
01/18/2026
Tech was great
01/18/2026
Thomas was very professional in his installation of my new hot water heater. He was also very friendly and answered all my ques
01/16/2026
Excellent
01/15/2026
Nice young man information about my system was helpful
01/12/2026
Great response from ARS to get heat back. Dispatcher was extremely helpful . Technician Austin was excellent, 10 out of 10.
Definitely recommend
01/11/2026
The ARS tech was timely, friendly, and explained all aspects of the service provided. I was pleased with the service as well as the tech and would recommend the PM service.
01/09/2026
Dee was great and fixed the problem quick!
Thank you!
01/07/2026
Outstanding quality and customer care, I will always call this team, and highly recommend ARS to anyone who is tired of poor quality work, great Job!!!
01/06/2026
Mr . Lawrence was just lovely
Kind attentive and respectful of all my questions and comments
Arrived on time too
01/06/2026
We had our hot water heater break on a Sunday morning. ARS came promptly the same day. Marc provided several options for us which were honest and fair. Outstanding service!
01/05/2026
Very knowledgeable and courteous. Thank you and happy new year
01/01/2026
Same day service, even though it was late in the day. Thanks
12/31/2025
Explained the issues we had with our system and provided options for a new system.
12/30/2025
These guys were great, arrived on time, and did an outstanding job replacing my furnace and AC unit at my home. The tech explained our new thermostat and answered questions without hesitation. Thank you for EVERYTHING!!!!!
12/30/2025
Phenomenal technicians and representatives
12/30/2025
Sent a repairman to replace our leaking expansion tank ASAP. Tank was located in attic, and had leaked into the ceiling of a guest bedroom. We are extremely grateful for this timeliness, and for the experience of the service man.
12/27/2025
Kevin was very nice and helpful. He arrived about an hour after i made an online appointment, on Christmas Eve! He used the camera snake to find the clog and gave me an estimate that was $400 cheaper than Pardee. I would use them again.
12/24/2025
Very professional and also very detailed explanation of the service.
12/21/2025
Our technician Lawrence was awesome! He came out and kept us informed of everything, showing us where our drain line ran and which trees were causing the root problem. He gave us tips and suggestions to help us in the future too. He wore shoe covers and cleaned our bathroom so well afterwards! Very impressed with his professionalism and knowledge. We will definitely use ARS for all of our plumbing needs now.
12/21/2025
Kevin was here just a few hours after I called. He was in and out super fast and got my mother's toilet unclogged. Super job!
12/19/2025
Bert is an engaging and knowledgeable professional for ARS and represents the company in excellent manner.
12/19/2025
Nick was wonderful! Great at explaining everything that needed to be done, professional and tidy.
12/18/2025
The technician was great. It turned out I didn’t really have a problem, except for the fact that I was using the wrong toilet paper.
12/18/2025
John A. and David were hard workers. They were very professional and polite and cleaned up after themselves. Excellent job well done. I would recommend them.
02/21/2025
Technician Bruce Smith did an excellent job on our heating system. He was on time, very polite, and explained everything very competently. I will definitely request him for future maintenance work.
08/31/2024
Great job
03/21/2024
Great customer service.
02/15/2024
Excellent & Timely professional service at a reasonable price Thank you ARS
11/25/2023
The gentleman that came was absolutely nice Lawrence was an absolute gentleman got the water heater up and running thank God. It was only the thermostat. I would totally tell everyone to work with ARS. That’s a great company. The best recommendation of all Lawrence I thank you
11/18/2023
The service Technician arrived on time and did a professional awesome job..
09/18/2023
good team
08/26/2023
Raul was very professional and knowledgeable when handling the problem of my leaking pipes.
02/04/2023
