Rescue Rooter Dallas Reviews (Page 1)
Michael was knowledgeable to diagnose the problem and proceed with repairs. ARS is who we call when we have a plumbing issue.
03/28/2026
Excellent service. Thanks!
03/27/2026
Danny was absolutely great! I would give him 10 stars. On time, professional, knowledgeable, and thorough. He did an excellent job and I highly recommend him and his company for your HVAC needs.
03/27/2026
Dijion was amazing! Extremely professional, on time and fast! Much appreciated!
03/26/2026
Fast and friendly service! It's never a good thing when your water heater dies unexpectedly. ARS/Rescue Rooter partnered with Lowe's to ensure we got the replacement next day!
03/26/2026
Company representative that came and inspected our A/C (Cameron) and gave us our estimate along with the gentlemen (Jose and Manny) that installed our units were professional, timely, and displayed amazing customer service!
03/26/2026
Very satisfied with technician Matt Roark who tirelessly worked to find and isolate my gas leak.
03/26/2026
Chris Gage was awesome! He was polite, professional, knowledgable, fun to talk to, and patient - going above and beyond to make sure I was getting a deal I'd happy with.
If you are looking to replace your HVAC, using ARS/Rescue Rooter, Home Depot, or Lowes, ask for Chris. He won't disappoint.
03/26/2026
Brayan came out. Told me what was wrong and fixed it in an efficient manner. Very polite.
03/25/2026
Rescue rooter was phenomenal! Starting with the initial call, helpful and informative!! Our technician, Michael Barrett was polite,let me know what was happening, what the price would be and I was absolutely impressed. Thanks a lot Michael and rescue rooter for the best experience possible. You have gained a forever customer!!!
03/25/2026
Great service, thank you!
03/25/2026
The serviceman was great, courteous and explained the problem, suggestions and how to prevent things in the future. Will be continuing my services with ARS.
03/23/2026
Plumber came quick and unclogged the toilet.
03/23/2026
The guys were great they did it in record time i was impressed and it cool’s wonderfully
03/23/2026
Nice guy, on time and really explained the items.
03/23/2026
I would definitely recommend tona friend or family member. Tony and his supervisor Jonathan were very thorough and precise. They saved my wife and I a fortune, giving us options to choose from as far as repairs and financing. I hope we won't need their services again, but if we do, they are definitely the first ones we're calling.
03/22/2026
On time, professional not pushy.
Got to work and handled my issue quickly.
Cody, my tech was top notch
03/22/2026
Paul was awesome performed my tune up to my expectations
03/21/2026
Did a great job
03/21/2026
Excellent and explained everything done timely and thorough
03/20/2026
Michael Barrett was awesome today he came in look at what he was fixing and got straight to it he even explain the whole process as to what he would be doing and he also told me other options I had incase the first didn't work. He was awesome and deserves the 5 🌟
03/19/2026
We had a service man come to our house named Giovanni Salmeron. He provided excellent service. Gave us good suggestions and have a very good experience. We will give him Five Stars 🌟 🌟 🌟 🌟 🌟 and recommend to our friends and family. Thank you.
03/19/2026
Fair pricing and great customer service, would recommend
03/19/2026
I’ve used ARS for plumbing and learned their techs are there to fix the issue at hand. HVAC techs from ARS follow the same way of conducting business. Nothing in either case is gonna be cheap; it’s the nature of the need for comfort. Once the issue is diagnosed the info is relayed and given just as it exists. In my case I have an older a/c unit and know the end (and new unit) is coming. Today is 85°, tonite will be mild in the 60’s. But the 95° at midnight in Texas are coming. Adrian provided all the info of what my HVAC system was lacking that’s allowed me to begin making the decision of getting my old unit replaced. We never discussed cost, just the issues. Love that.
01/31/2026
Super knowledgeable, fast response.
10/25/2025
This is my 2nd experience with ARS service on my home unit. Paul Dunn service tech has restored my faith in your company. I'll call your corporate office next week to discuss my 1st experience.
07/08/2025
All around great service from the intake center taking my call at 1 AM to the HVAC technician’s expertise. Cody Pearson was genuinely concerned about a recurring HVAC issue and took charge to determine the root cause. He went above and beyond to call on our warranty and provide us with the best financial options to resolve our system issue.
11/25/2024
Service was great, Tec was friendly, knowable of his job, on time,made sure are was taken care of to company requirement. Satisfied.
04/25/2024
Cody did an awesome job!
He commented al the results clearly
He did a very thorough inspection.
He is a very knowledgeable and personal.
This has been my experience with all of the tech we have had from ARS
* But he was exceptional
04/12/2024
Got the unit cooling again😊
03/23/2023
My tech Giovanni is excellent and just a really nice guy!!
03/17/2023
Adrian was great, was within appointment time and answered any questions I had.
03/09/2023
Cody did an excellent job explaining every detail of his service. He was very friendly and knowledgeable.
03/08/2023
Paul Dunn did a phenomenal job. Not pleased with the installation team that installed my new 28 thousand dollar system. No walk through. Failed to replace critical equipment. Thank you Paul Dunn. You made me very happy. Great diagnostics. Frozen brand new system. Future customers be careful. Ask lots of questions.
02/18/2023
I was given a window from 10:00am to 1:00pm for the AC tune up work. But the Technician arrived only at 3:35pm. Customers time also is as valuable like ARSs personnels.
So, I would say that ARS is poor in time management and has no concern for the customers time!
05/14/2021
Consistently professional and knowledgeable service providers.
07/21/2019
Tech explained the issue and the repair. Nice guy
04/30/2019
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