ARS/Rescue Rooter DFW Reviews (Page 2)
Very good customer service detail oriented and explains everything that is going on so that you’re not confused about what you’re paying for
09/18/2025
Top notch outfit from top to bottom. Estimator was knowledgeable and great! Installation was same day and exceeded my expectations. Quality is obviously a big deal with them. Lot of attention to detail. I’d give them more stars if I could!
09/16/2025
Outstanding experience, excellent service, support by Sheldon. Communicated every check and service recommendation every step of the way. Went out of his way to answer all my detailed questions and concerns with amazing patience. Highly recommend him and ARS.
09/15/2025
Mark is the best
09/15/2025
This is the 1st time I've gotten a full internal view of whats going on with my HVAC. Remarkable service, everything was checked from vents, windows, AC unit, wires, internal duct system, and I now know whats offsetting my air as far as how much heat windows are giving off. Very satisfied.
09/14/2025
Technician came out at the agreed time. Repairs were partially made. It took two more days to complete the job. Work was done to a high quality.
09/12/2025
Danny the AC tech came out today and did a check of our AC system. Very friendly gentleman and he was educational on what he was doing. He gave our AC system a thorough check to ensure it was operating properly. Would recommend Danny and his company for your AC needs. In today’s day and age, it’s nice to work with honest, dependable companies that don’t try to take advantage of customers! Thank you
09/11/2025
Was great. The customer service representative took a good review of all installed equipments for any maintenance issues and tune ups. Looked good.
09/11/2025
Menny and Cris
09/10/2025
Adrian was great. Lol
09/10/2025
I’ve been pleased with this firm. They are quick and always successful. These technician guys are ALL BUSINESS until they get the job done. Then they get friendly. Good experience
09/09/2025
Manny and Chris did an excellent job!
09/09/2025
Danny the tech was awesome! Very knowledgeable and did a wonderful job!
Would give 10 plus stars if I could!
09/07/2025
Very courteous, Professional. Answered every question.
09/06/2025
The HVAC team, Manny & Chris, were friendly, informative, and professional. They setup our new system 😍 🙌 and went beyond simple installation to making sure we understood, how to manage and maintain our unit. Thank you 😊
09/05/2025
Charles did a great job. Very thorough. Appreciate your fast and reliable services.
09/05/2025
Jeremy was amazing! Very knowledgeable and down to earth.
09/05/2025
He very good explain on how the AC works and what it needs to be taking care of. Good performance and very good personality.
09/05/2025
Danny was phenomenal. Knowledgeable and very efficient. Would give him thousand stars!
09/03/2025
Paul was very professional and friendly. Very helpful with learning how to operate my new thermostat.
09/03/2025
Danny is great!! Came over for a quick tune up and showed me a few things to make my system run better and safer. Hes definitely knowledgeable and an all around good guy. Not pushy or trying to make a sale, just great at his job!! Highly recommend!! ARS you better promote now before he gets picked up somewhere lol.
09/02/2025
The problem was very easily fixed and he checked out the system for any other problems.
09/02/2025
Great Job, thank you.
08/31/2025
Thanks Danny for your professional service.
08/30/2025
This was our second time using ARS for our AC. Sheldon arrived very promptly, was kind, and took his time to fully explain what the issue was and how it needed to be addressed. I said it before, and I’ll say it again, I would (and did) use ARS again, no question.
05/29/2025
Bobby is awesome! He did a great job! Very patient!!
04/16/2025
The guy that helped us with our AC today was Robert -he did an excellent job, thanks for hiring him and keeping him because he's very good at what he does thank you
12/12/2024
Adrian did a great job. Thanks!
12/04/2024
Sheldon, the technician, was very professional, explained everything in detail, great service.
11/22/2024
Discovered problem late today when we returned home from running errands. Contacted ARS and scheduled earliest available appointment. Before we knew it, ARS was on their way to repair our HVAC system. SAME DAY AS CALL. WOW! Great response, great and efficient service!!! Sheldon really performed very efficiently and provided what repair options were available.
07/12/2024
AC serviceman was polite & tune up was done in no time.
06/11/2024
Excellent service!
04/01/2024
2 hrs late my 4pm appointment.
02/07/2024
Wade was terrific and thorough
04/27/2023
Sheldon is a true gentleman and very knowledgeable. He takes time to explain the problem and what it takes to fix it. Hope he will come back in the future if we have any other needs.
03/02/2023
Everything went great.
11/18/2022
Manny and Jose were awesome on the installation. Very efficient and customer friendly. Answered all questions and went out of their.way to make it a great experience. They were the best we ever had since using this company for the past 15 years
10/17/2022
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