ARS/Rescue Rooter DFW Reviews (Page 4)
I've used these guys 3 times throughout the years and I've received excellent service in a timely manner each time!
08/17/2025
The technician was courteous and professional. He fully explains my problem and possible solutions.
08/17/2025
Prompt, great service and transparent communication. Thank you both, Mark and Adrian! My problem was treated seriously and looked into in detail! Courtney was also wonderful working with me abit dispatch and times!! Highly recommended!
08/16/2025
He was running behind with the heat, extremely understandable situation, but I was kept in communication constantly Very polite Bobby
08/16/2025
Danny was thorough and explained everything he did. I give him 5 stars
08/16/2025
My husband and I were at Home Depot today and a young gentleman. Ask if we would be interested in talking to someone our HVAC, I told him that we were interested in getting our air conditioner replaced, so he called ARS and I made an appointment Jeremy Oliver came to our home this afternoon. I was very impressed with Jeremy. He was very professional and took his time explaining everything that his company would do and told me about the warranties on the system, he also told me that all the technicians had background checks and drug test before they could work there. That put my mind at ease. I hope you have more people like Jeremy Oliver working for you.
08/16/2025
The technition did outstanding job. He answer all my questions and was very kind. The work performed complete in timely matter and resolution of air condition maintenance problem fits. I am customer who happy that used your business. Great job!
08/15/2025
The service was great. Andrew was the best. I would recommend them for all your AC needs. They fixed my mom's ac unit right away
08/15/2025
Testimonial for ARS Technician Sheldon Richardson:
The service provided by Sheldon Richardson was truly exceptional. He took the time to clearly explain his findings and walked me through each step of the process with patience and professionalism (even though he was boring (lol). His courteous demeanor and genuine concern for customer satisfaction made this one of the best service experiences I’ve ever had. Sheldon is a true asset to ARS — knowledgeable, respectful, and incredibly thorough. He’s a keeper!
08/15/2025
Let me tell you, Jose Gomez was sent to our house to find a gas leak. He found he had to replace 2 and install 1 new valves on our very old gas lines. He was fast, efficient, an expert and so quiet I actually fell asleep while he worked. The man is beyond an expert in his field and definitely deserves a raise!
I took his name because if I ever need a plumber again I will call ARS Rescue Rooter of Dallas, and ask for Jose Gomez. You should do the same!
08/14/2025
Absolutely great. Paul was very kind and very friendly. Have his card and will definitely use you again. Thank you and thank Paul
08/12/2025
Thank you Manny and Chris from ARS for getting our AC back up and running. They were promptly on time and ready to get to work. They finish the job in a reasonable time now my family and I have air, we can sleep better at night.
08/11/2025
Danny was so great! And helpful
08/11/2025
Danny Gallardo was fantastic. He was very polite, thorough and explained things well.
08/11/2025
My husband meant with Paul Dunn. He really liked the gentleman. He said Paul knows his stuff and just really liked the guy. Got us back to a cooler home. Thank You
08/08/2025
Very nice service tech. Quick and efficient
08/08/2025
Amazing work!! Absolute pleasure and gentleman, entered my house and treated us with so much respect!!! So incredibly pleased and grateful!!! Thank you Cris and Manuel!!!! Great work!!!
08/08/2025
Great fast work
08/07/2025
Our service man Jacob was nice and explained everything so well. Jacob did good under pressure. When the ac was turned off for repairs the temperature read 84 in our living areas. In the attic had to be 110+. We got a new contactor replacement for $350 capacitor for $250, water safety switch for $300, blower wheel cleaning for $500 And 2 pounds of Freon $425. Our total came out to be $1825. I was a little stressed but Jacob didn’t pressure me to do anything. But I didn’t want to not get the repairs done and regret later. Our system is 9 years old.
08/07/2025
Paul Dunn showed up early, diagnosed the issue quickly, and made the appropriate repair. Would recommend to anyone.
08/06/2025
Chris and Manny were very efficient and helpful setting up our new A/C.
08/06/2025
HVAC person was very nice and informative.
08/05/2025
They called at 8 am, let us know they were on their way. Arrived just after 9 and got straight to work.
Replaced unit in the attic as well as the outside unit, new copper lines and fixed duct work in attic.
Got us set up on Google T-stat. Answered all my questions and checked everything a couple of times (that was great)
Signed paperwork at 14:00. AMAZINGLY EFFICIENT!!! Great personalities…ALL OF THEM!!
Just AMAZING!!!! I would recommend them to anyone needing same / similar services.
Our sales guy was wonderful, discussed ALL of our options and gave us amazing discounts.
Honest and thorough from beginning to end.
Big THANKS to ALL involved on this job!!!
08/05/2025
Great service!
08/05/2025
Sheldon was thorough honest and informative.
08/05/2025
My ARS advisor was knowledgeable, personable, patience and very helpful.
08/05/2025
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Manny and Chris were so friendly and professional. They were very knowledgeable and informative, they answered all of our questions and made sure we knew how to work our new system. They worked quickly and efficiently and made our home cool and comfortable again.
08/04/2025
Daniel was courteous and helpful. Good service,
08/04/2025
Danny came today. Very informative and so quick. Gave me suggestions to help with my AC to work great for my home. Very professional.
07/29/2025
Quick and friendly service. Was given details of needed repairs in an understandable way
01/23/2025
Absolutely fantastic service from the sale of our HVAC unit by Mike to the impeccable installation by the installation team. Could not have been more professional and courteous throughout the installation.
05/31/2024
Danny took great care of my service
08/11/2023
did a great job. Friendly. They were very professional. Thank you very much. 08/06/25
09/15/2022
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