ARS/Rescue Rooter Durham Reviews (Page 1)
Jonathan was incredibly helpful and solved our issue quickly!
04/04/2026
Out tech was very knowledgable and professional
04/03/2026
I had a very positive experience with Chase Beard doing my spring HVAC maintenance. I went under the house to understand the process. He answers all my questions as he inspected all the parts of the air conditioning system.
04/01/2026
They do a good job, and clean up everything
03/30/2026
Always prompt and efficient service using ARS
03/30/2026
Professional Service ! Took the time to explain the Whys!!!! Respectful of your home. Thank you for all you do! Knowing I will have a cool Summer & proactive in prevention for longer Life of the HVAC. Thank you for changing the filters.
03/30/2026
Highly recommended; fast and efficient services!
03/28/2026
Great experience! Nice young man. Knowledgeable and very easy to understand. The best maintenance on my unit that I have ever experienced.
03/27/2026
Jose was very professional and did a good job and took his time and talked with me about services needed and even showed.me the photos.
03/27/2026
Jacob was professional. He explain every details for me to understand.
Great job Jacob.
03/26/2026
Technicians arrived on time and on schedule, he was professional and pleasant. He answered all my questions and referred me to
the office for further information.
03/26/2026
Carlos was very patient with all of my questions I had.
Very Respectful young man.
03/26/2026
Quick and detailed
03/26/2026
It was great. Jonathan was knowledgeable, efficient, kind and did a great job. 👏
03/26/2026
Technican Carlos was great. And took thee time to explain what He did. Showed pictures and video. Awesome job
03/25/2026
Jacob.did a great job explaining what he was doing and why. Jacob was very helpful
03/24/2026
Tevin Page was our comfort advisor. He was amazing, insightful, pleasant and respectful!
03/24/2026
The guy that came was great ...
03/23/2026
Everything went smooth from picking out the correct system to installation.
03/23/2026
Tevin Page was great and professional. He took the time to explain everything in detail.
03/22/2026
Tevin was efficient and clear in explaining all options and gave me a superb deal. I appreciate the friendliness and honesty as well. Highly highly recommend.
03/21/2026
Ricardo is very very thorough. ARS is fortunate to have him. Work is under warranty
03/20/2026
I certainly never expected that with a brand new system I would have to call for a repairagain As far as the technician goes he was fine, fixed the problem now hopefully! All still under warranty so no fee.
12/16/2025
Derrick was very knowledgeable about what was going on with my system
09/13/2025
Jose was very professional and explained everything in detail.
07/15/2025
Professional and knowledgeable technician. Friendly as well as thorough on his approach. Provided an excellent review of services. Purchased additional items for the systems in a proactive measure for cleaner airflow
06/09/2025
They got here at their scheduled time, Service our air conditioners, and put in an air handler and scrubber. Gentleman did a great job
07/30/2024
Carlos Jose had been here before and he absolutely knows my equipment. He was thorough and he’s excellent. I cannot say the same about the scheduling. They had it reschedule and reschedule and reschedule five times.
05/25/2024
ARS team was very professional
03/08/2024
Need additional services Richard was very helpful.I am satisfied with the arrangement.to perform job when] part arrives.
09/29/2023
Person was knowledgeable and very courteous,
05/03/2023
My service Technician Quann was well mannered and respectful. He arrived in window of time scheduled. Wore protective covers over his shoes. Explained what he checked during my spring air conditioning check up. Suggestions of two items being replaced in order for me to get maximum service from my unit were made.
06/03/2022
3/20/2026
Jarrel Lea with ARS was highly professional and knowledgeable. He reviewed any issues and provided thoughtful recommendations
02/26/2017
