ARS/Rescue Rooter Durham Reviews (Page 2)
Larry arrived as scheduled. He was very courteous, professional and informative.
11/19/2025
Great service very thiurough
11/18/2025
My furnace stopped working it was a loose wire
11/18/2025
Johnathan the technician came out to tune up my heater system. He did a thorough inspection and explained everything in detail. I was very pleased with his work.
11/14/2025
Jonathan was most respectful and knowledgeable. Addressed our concerns and our needs in a manner that was understood by my wife and I. I highly recommend Jonathan and his ARS team for your HVAC needs.
11/12/2025
HVAC checkup. Roger arrived just within promised time. His inspection was thorough and extensive. He found a minor failure which I elected to correct. I would definitely use ARS again and seek bid for replacement HVAC from them. I prefer Rheem/Rudd smart designs.
11/08/2025
I had a fantastic experience with ARS Rescue Rooter! From start to finish, their team was incredibly professional, courteous, and efficient. They arrived on time, explained everything clearly, and handled the job with care and expertise. It’s rare to find service that’s both friendly and top-notch, but ARS delivered on both fronts. I highly recommend them to anyone looking for reliable plumbing or rooter services. Truly awesome work!
11/03/2025
tech was great, friendly and
professional. thank you ARS
10/28/2025
Our experience was awesome! We were cold and technician got our new system in two days after he saw us! We saw him on a Friday and he came on Sunday to put it in!!! Now that's service!! He was also very friendly and his explanations to our questions were awesome too!!! Thanks a bunch!!!!!👍💯
10/27/2025
Don was very professional and friendly.. knew exactly what was wrong and told me what next steps to take. ARS is a Great choice we made. Thank you.
10/26/2025
Great service and was on time. He put an ease to what I thought was wrong with my system.
Thank you 😊
10/26/2025
Jonathan he was a real good experience technician he knew what he is doing.
10/23/2025
Larry was very nice and polite, he took the time to explain everything to me…
04/04/2025
Had a problem with the bolts not tight on the compressor of my heat pump/AC unit. I thought the bolts were stripped, but Joseph from ARS was able to identify the problem (rubber seal) quickly and was able to tighten the bolts. Joseph has serviced my units several times and is an excellent technician. Pleasure to work with Joseph and I highly recommend him!
10/03/2024
Today, my large HVAC unit for my second floor was checked out by ARS Tech Larry. Everything was A-OK, working properly and no need to change filter. I’m pleased with ARS! Larry did his job efficiently and was quite pleasant doing so. Thank you, ARS. I’m good for whatever winter brings my way now!
01/30/2024
Pleasant personality
08/12/2023
My technician, Jorge, explained everything and customer service was great. I am very pleased.
10/29/2022
We've used ARS for 30 years and are pleased that our heating and cooling are working well.
10/15/2022
Tech Rodriquez was very knowledgeable and helpful friendly respectful very thorough
06/01/2022
The technician was very pleasant and professional. I was called and advised when he would be arriving. When he arrived he introduced himself and conducted himself in a very professional manner. he took his time and explained all of the issues with my AC unit. He also gave me an estimate for repairs.
03/02/2022
Technician was very professional and did a great job. Was very pleased with the seasonal service. Would recommend ARS to anyone.
09/09/2016
