ARS/Rescue Rooter Durham Reviews (Page 4)
One of the greatest experiences I have ever had with a salesman and installation crew.
01/23/2026
Informative visit
01/23/2026
They very professional.
01/23/2026
Great experience with the company and the professional Nicholas Kincer! Came out almost immediately to help when my heating went out days from a winter storm, had all the equipment needed to do the repair, explained everything clearly and made me feel very secure in the solution. Price seemed reasonable to me.Very grateful for the timely help and looking forward to working with Nick in the future.
01/21/2026
Tech arrived on time was very respectful, efficient and knowledgeable.
01/21/2026
Jose did a great job! He answered everything I asked. Great hospitality. I highly recommend ARS for anyone looking for great service!!
01/17/2026
Derrick Cooper was awesome. He's the most knowledgeable technician I've met at ARS. Having previous experience with ARS in SC and Wilmington, Derrick has restored my trust in ARS and I will contract with ARS for maintenance as a result.
01/17/2026
ARS Rooter did a fantastic job of replacing our 70,000 btu gas furnace. They showed up on time, and their work was neat and well done.
01/16/2026
The technician was knowledgeable and friendly. Great service!
01/16/2026
On time
01/15/2026
All the men were very friendly and knowledgeable. Answered all my questions very well. I would highly recommend to anyone.
01/12/2026
Nick came out and diagnosed the issue and set us up for a part to be installed the next visit, unfortunately he was off and a different tech came and didn’t wire the system properly but nick came the second time out and got everything working.
01/12/2026
Larry was very nice and stayed until my heat was up to temperature.
01/05/2026
Excellent customer service. Great to communication and timeliness. Very helpful technician.
01/05/2026
Jerrell was professional, he was careful, took his time. Made sure everything was fine before he left. My family is happy because the problem was fixed and they are warm again. Tech score: 5/5
01/03/2026
Pleasant, knowledgeable, and thorough
01/03/2026
Time was a little late, the repair man was great.
01/01/2026
ARS Literally came to the rescue … a last minute call because my heater was not working with their freezing weather !! The technician Larry Tilley an ex-veteran was super nice and gentleman explaining all the process !! So happy and pleased with the experience !! Won’t call anyone else !!
12/30/2025
ARS service technicians are well trained. ARS is offering competitive pricing. We had them install a New HVAC system over 9 years, they have been servicing for that long!👍
12/30/2025
Jose , was excellent and explained all of the issues.
12/30/2025
Associate was prompt, efficient, and friendly.
12/29/2025
Excellent service technician
12/29/2025
Tomaz was great
09/13/2025
Was here fast, and helped us with our unit. After finding the issue, still checked the rest of the system.
02/18/2025
Jose did a great job checking and verifying our system was performing properly. He explained how and what makes the system perform properly! Thank you Jose!
12/31/2024
Brett was professional, personal & knowledgeable.
06/26/2024
Today I had the pleasure of having Jonathan come to my house and perform my annual heating maintenance on my 2 units and Jonathan was very polite and professional and let me know exactly what he did and what he checked on. We spoke about optional services and current promotions going on which was great to hear about. I’ve had Jonathan as my technician several times now and enjoy his integrity' when speaking about the visit.
10/28/2022
Gentleman was very professional, concerned and competent.
05/19/2022
Excellent he very thorough
01/04/2022
