ARS/Rescue Rooter Houston South Reviews (Page 2)
Extremely professional installers removed my old water heater and installed a new one in the attic of my 2-story house. Very difficult job completed quickly and cheerfully. Thank you!
09/15/2025
Very helpful, knowledgeable, and professional
09/15/2025
Had our issue taken care of on a Sunday evening within an hour of the technician arriving.
09/15/2025
Wow! I called in a panic and Shane arrived an hour later- on a Sunday! He was professional, kind & didn’t make a fuss at all about the shoe covers that I handed him as he stepped in the door. He fixed my water heater quickly , tested it out & gave me his card to reach him on his way out the door! I was worried I’d not be able to fit into the schedule today and worried about being able to sleep with the uncertainty. They delivered amazing peace of mind in under two hours, thanks so much!
09/14/2025
Thanks God they sent an experienced technician because my patience was running short out of conflict with scheduling. Anyways, Bradley was very polite and professional. Not only did he fix the problem but he also gave me some helpful tips and advice to improve performance of my system. He is very knowledgeable, a good listener and on point with his craft!! You’re lucky to have him in your organization 👏👏👏
09/14/2025
The tech, Sheldon Francis, was very friendly, knowledgeable and identified what was the issue was. He definitely needs recognition because his customer service is A1.
09/14/2025
Very courteous and friendly. Answered all of my questions in a clear manner . Very knowledge.
Thanks
09/12/2025
Technician Angel Was Great &,On Time !!
Angel Did An Excellent Job Cleaning Our Main Line Drain . I Will Recommend Everyone I Know To ARS/Rescue Rooter Always.
09/12/2025
Super nice technician. Explained everything very clearly.
09/12/2025
Timeliness!
09/11/2025
Fast , Friendly, Went above and beyond to make sure my service was 100%. Won’t use another service provider for plumbing.
09/10/2025
Very informative and courteous and patient
09/10/2025
Fast service. Thorough. Gave options for future prevention.
09/09/2025
What they didI could not believe it all the workers were very professional at there job me and my wife are very happy I don't how much there getting paid yall need to give them a 5 dollar raise 😀
09/09/2025
Devonte was professional and cleared our very clogged drain. He used a camera to make sure all was clear once the clog was cleared and cleaned up the area upon completion
09/08/2025
The service tech mr. Jose was very professional. He inspected my outside unit. Also my attic unit and explained everything step-by-step took the time to make everything simple and make sure I understood exactly what he was doing and what he was looking for and then gave me all the results never stepping back from any questions I had in regard to the service. He took his time to explain everything, and make sure that I understood his professional attitude was above and beyond I had expected.
09/06/2025
EXCELLENT, VERY RESPECTFUL AND VERY KNOWLEDGEABLE . MR. SMITH TOOK TIME TO EXPLAIN EACH AND EVERY DETAIL. GREAT PERSONALITY AND VERY CURIOUS. HAVING MR. CORNELL SMITH IS A GREAT ASSET TO THIS COMPANY. I SHALL CALL AGAIN SHOULD I'M EVER IN NEED OF HIS/YOU GUYS SERVICE..THANKS MR. SMITH!!🤨😉
09/06/2025
Generac generator annual maintenance
09/05/2025
Fast, responsive, and knowledgeable.
09/04/2025
Even though they rescheduled my initial appointment, Plumber was great and listened to my concerns. Dependable service. ARS is pricey but they follow through.
09/04/2025
Honest, professional, and respectful….thank you!
09/03/2025
My repair guy was very informative the whole way through and made me confident in his work. Would definitely use you guys in the future if need be!
09/03/2025
Shane did a get job. Very professional in his approach. Thank you Shane.
09/02/2025
Things got cleared up and the service technician explained everything to us.
09/01/2025
I made a call at 1:30pm for a plumbing issue after I’ve tried to troubleshoot unsuccessfully myself. A technician was dispatched in 45min. Jonathan was VERY professional, accurate and thorough. He also shared helpful information and he helped me with a related issue as well. Overall 5 stars. I will keep ARS in mind for sure!!! Highly recommended!!!
09/01/2025
Rob Scott did an excellent job checking our AC unit from the attic/HVAC equipment. He is very knowledgeable and very nice. He is very informative on the available services in the company. It is always good to know what is available out there. Keep up the good work Rob.
09/01/2025
Chris and Brandon were fantastic. We were able to get an appointment the same day our issue happened (on a holiday weekend), and not only did they come out on Saturday, they came back on Monday to finish the job, and only charged us one flat fee.
09/01/2025
Timely and very respectful, pleasant one of the bet Experience to have getting your toilet repaired I may not remember his name, but I will never forget him. He left the last impression. Good work.
08/31/2025
Robe Scott is so professional and he took his time to check out everything. He even gave some recommendations on my AC .very professional and I looks forward working with him again
08/31/2025
Good service personnel. Paid attention to detail. Some delay but acceptable.
08/30/2025
The price was on the high side, but you get what you pay for.
Great Job!
08/30/2025
Very helpful technician, explained the necessity of the tune up on my HVAC system and possible issues in the future.
08/29/2025
Honestly very professional, found the issue real fast and able to fix it fast too.
08/28/2025
I would like to take back my 5 star review. I had them to unplug the drain that wasn’t draining. It overflows. Moving the washer they tore up the floor. They never came back to fix it.Then I sent letters to the home office about it ,never heard back. Shame on them. Would not recommend them for anything.
11/19/2024
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