ARS/Rescue Rooter Houston Reviews (Page 2)
The technician was courteous professional and friendly, easy to work with. The entire process from call to delivery was professional. Thank you.
10/05/2025
On time and professional, Justin did a great job and supervisor came in as well.
10/05/2025
The technicians were very helpful and knowledgeable. We had an emergency plumbing issue and thy cm out first thing th next morning.
10/04/2025
Friendly and courteous serv, Technology Edgar!
10/03/2025
Everything went smoothly and Donovan Brooks was extremely kind, knew what he was doing and showed me things I need (like insulation) to do as soon as I can.
10/03/2025
Billy from ARS helped us with Attic Insulation advices and installation. He is very knowledgeable- explained in details. Thanks
10/02/2025
Very appreciative of Chris B. and Vance. Chris worked hard to clean out our sewer line and Vance giving us a visual using his camera was very eye-opening to show the issue. Thank you so much guys
10/02/2025
Excellent professional service
10/01/2025
Great sevice
10/01/2025
ARS staff is very professional and friendly. Brandon did an outstanding job!!! Thank you for taking care of our water heater.
10/01/2025
Dave and the team was great, we had our clean out jetted in Feb 2025 and we got clogged again in Sep. The team sent Dave out on warranty, tonight to help us and let us use our sink until they can get back out to clean our clean out more
10/01/2025
Very well explained and very professional
09/30/2025
The repair person was very helpful a definite 6 went above and beyond the call of duty.
09/30/2025
James Duff explained everything so well, I feel like I can take an AC course and ACE it with ease. Very personable and would recommend him & the company to anyone and our close friends & family. Thank you James!
09/30/2025
Carlos the inspector was great he he inspector furnace and AC unit and explain what it needed and what should be done thank you Carlos you were great
09/29/2025
Chris Burke was very phenomenal. I loved the way that he explained every detail. Thank You Mr. Chris
09/29/2025
James Duff was extremely helpful with my needs and financial limitations. He did everything that was in his power to help me obtain a very much needed unit for my home. Being a retired senior, he patiently explained EVERYTHING, more than i thought i should know, and answered every question and calmed every concern. In the end, ARS and James came to my rescue. Thank you!
09/29/2025
Jonathan was professional courteous and informative. We had a very stubborn clog drain in an upstairs bathroom and he cleared that drain and demonstrated the free flowing drain. Respectfully cleaned up . Good experience
09/28/2025
Jonathan Barajas did Awesome job. Fast and professional. Explained every details with his professional knowledge and Suggestions. Carefully with his works. Make sure no extra damage. After all the experience I had to get Strongly recommend ARS. No regret No waste of money
09/28/2025
Issac isolated and then resolved the issue in short order.
09/28/2025
The plumbers/technicians sent to our house to assess our sewer system issues were knowledgeable and courteous and their corrective services are scheduled to start the day following the assessment. Very complete assessment. Very satisfied.
09/28/2025
Reasonable price. Industry average. The plumber however was nothing short of professional. Excellent work, efficient, no issues. If I need ARS, I will only request Brandon P.
09/27/2025
Very thorough and discussed all the options. Logan was very helpful and went over all options.
09/27/2025
Darieck, Tech was very thorough, knowledgeable and caring. He was diligent in explaining the checkups along with what is needed.
09/27/2025
The technicians were very thorough and patient in explaining in detail the problem and the process to resolve the issue.
09/27/2025
Richard M. is the reason I highly recommend this company. He was genuine, professional, used my time wisely, provided a teaching experience for my son and I. How Richard treated us, was a great testament of his character and commitment to serving others.
09/27/2025
Logan & DeShawn went above and beyond to help me with this issue...Keith also assisted immensely
09/26/2025
Billy is awesome
09/26/2025
My maintenance guy (Mr. Donovan) was kind, professional and made sure we understood what he was doing and that we understood our system.
09/26/2025
Called late morning and was able to have someone out within an hour or so (non-emergency). The technician was friendly and helpful and answered our questions. The repair was completed quickly and cleanly. He gave us information for a permanent solution but did not give us the hard sell which we appreciate. A very enjoyable experience all around.
09/26/2025
I am beyond pleased with the service provided on today. Dave was very professional and polite. He also arrived within the specified time and I also got updates of his arrival. I would highly recommend ARS due to Dave's performance and experience in today. He was wonderful and was very detailed where I felt comfortable with my purchase on today.
09/26/2025
The Outstanding Experience I have had with my First Contact Logan after Logan I met with his team Esteban Cesar and Aquilino they were awesome. I would highly recommend them to any house 🏠 for the safety of preventative damage interior and exterior just looking the way they install it's so neat and organized and not sloppy it's like buying a brand new home with clean and neat fixtures. If only you can see how the team did inside and outside. I was soooo impressed really and I never thought 💭 to expect the unexpected. I'm giving Logan's Team a Commendation and I want the Team to be acknowledged even Derrick 1st close encounter of the 3rd Kind hehehe we didn't have to pay the $99.00 fee for inspecting our HVAC Unit. I was wanted to thank Keith for the Compromising of our deal I got a free shirt 👕plus I helped with their food drive. I was touched. Thank You Team ARS Rescue Rooter Of Texas !! 5 ⭐️⭐️⭐️⭐️⭐️ and 6 ⭐️ for the clean and neat installation. I'm ridiculously shocked and amazed. Our Air Con Broke and we thought we are going to be without Air Con for weeks but in a 24 hour Turn around It was back up and running. So you can imagine 89 degrees in the house and 94 degrees in the attic where they were working. My hospitality was indeed in their favor and I treated them as my guest and friends. So I served them lunch. Made sure they had ample water for hydration and made sure they were okay even though this is their job !! I made sure they were okay and safe. Thank You 🙏🏼 ARS for your outstanding team 2️⃣0️⃣2️⃣5️⃣🍭🇺🇸 I also bought a heater who would thought right? Might as well go for both. It’s an investment it’s not Car 🚗 that depreciates lol. Kinda have to psych yourself about yeah it’s a chunk be then again the Longevity part of it and it’s made in USA 🇺🇸 can’t go wrong 😑.
09/05/2025
The ARS Technician, Kenneth Dickey, came out to do maintenance on my Generator. He said it hasn't run long enough to do the required maintenance. He will be back next year unless it runs before that.
01/29/2024
Walter was very professional and friendly. He explained every aspect of the repair and we are very happy with the results.
08/29/2022
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