ARS/Rescue Rooter Houston Reviews (Page 4)
Technician was on time, very polite and explained what he intended to do .
09/16/2025
Our experience with Mr. Garcia was exceptional. He solved our issue expeditiously and professionally while giving guidance regarding monthly drain maintenance.
09/16/2025
Couldn’t be happier with the service provided. ARS was prompt in sending out personnel to assess the issue and we are ecstatic about the results. I especially want to give a shout out to Bill who to evaluate the system. He was mindful, reassuring, knowledgeable and insightful about the offerings that were available to us. I’m grateful for his expertise and excellent customer care!
09/16/2025
Mike T did the HVAC diagnostic and remediation were carried out with professionalism and technical accuracy. The assessment was thorough, clearly identifying the root causes of the issues, and the remediation steps were executed in a timely and effective manner. The documentation provided was clear and well-structured, making it easy to understand both the problems identified and the corrective actions taken. I am happy with the outcome and will suggest others to consult Mike T.
09/15/2025
The staff were professional and friendly.
09/15/2025
David did a fantastic job at assessing my needs and concerns. Will definitely call y’all for any plumbing jobs in the future.
09/15/2025
Excellent service in a timely manner!
09/15/2025
The Technician was very professional and he gave me advice on how on getting maintenance on my A/C. Very happy customer!
09/15/2025
Very efficient and professional!!
09/14/2025
Jeremiah, explained everything in detail
09/14/2025
Hi! Thank you for choosing ARS / Rescue Rooter Houston . Could you take 30 seconds to leave us a review using the following link?
09/14/2025
Logan was prompt, thoughtfully explained everything and provided options.
09/13/2025
Repairs were completed quickly and efficiently. Good work!
09/13/2025
Chris Burks did a excellent job and explained all recommendations clearly and concisely. Highly recommend Chris Burks and ARS for all HVAC needs. Thank You!
09/12/2025
David did a great job explaining the issue and how he would fix it, and then proceeded to satisfactorily complete the work.
09/12/2025
Richard was helping me today for the tune up. I went to Home Depot to pick up something a few days ago. Saw a Labor Day promotion $29 for a HVAC tune up. The same day got calls from ARS to set up an appointment. Richard arrived on time and called me first when he was on site. Then he checked heating and cooling elements in the closet while educating me not to use the scammed washable airfilter that I recently installed thinking it just needed to wash. He told me the dirt does not get filled and will damage the unit. I also have a mesh placed on top of my A/C unit outside. He suggested only use it when it's winter time because the air needed to vent out and up better in the summer. He checked the host, pressure and took the top of the outside unit off to wash it with a garden water host throughly to get the dusk off the filter from 4 sides. As a result, it works better and not as hard. The whole process took an hr. Happy for the result. Will recommend Richard and ARS to others.
09/12/2025
Tiffany Jones advocate for consumers when they have felt cheated and was unable to communicate problem with warranty in local office. She helped me and interceded on my behalf for unfair charges. Restored my faith !
09/11/2025
Austin and Jake were friendly and professional and answered all my questions. I would recommend
09/11/2025
Technician was polite.
09/11/2025
Great service. Always use for plumbing
09/10/2025
Nick ,helped me so much . I really appreciated his recommendations and help . I would definitely use this company again.
09/10/2025
Great tankless water heater
09/10/2025
I called ARS at 1 am for a clogged toilet. They dispatched someone by 9 am. David was fantastic. Upfront about prices, explained each step if escalation was required. Very honest and fair estimate. Let me know up front he thought the “level 1” would solve my issue and he was correct. Kind, earnest young man. Wore covers over his shoes, left a clean work area. Was efficient
Definitely would use them again
09/10/2025
James and Candice went above and beyond. I had a ton of questions and they patiently and thoroughly answered each one. I feel confident in my choice to have ARS replace my AC system.
09/10/2025
Excellent team, did professional work in installing water heater. I will recommend ARS for this work and use them in future.
09/09/2025
Chad with ARS was very professional and thorough in answering all my questions. He let me know about all of the work ARS would be doing and also about every product that was being installed. Great job!
09/09/2025
Kyle was awesome! Huge help and friendly service.
09/09/2025
Nice service
01/03/2025
Brandon did a fantastic job. We will definitely use them again.
11/11/2022
Edgard was really professional and knowledgeable ac technician
07/22/2021
The tech was great! Very informative and very polite. 👍
03/16/2020
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