ARS/Rescue Rooter Houston Reviews (Page 4)
Mr. Felipe Garcia came here and he gave me a UV light and found bacteria in my system.
He was very polite, considerate, and went out of his way to clean my air conditioning system. He is also a very handsome young man.
5 Stars!!
03/21/2026
Ted was absolutely wonderful. He gave a clear, to-the-point evaluation of my water heater. He gave me many options that best fit my home and truly made me feel aware of what was needed to maintain my home with up-to-date codes. Very pleased
03/21/2026
Jermaine was excellent and shared helpful advice to be more energy efficient.
03/21/2026
Felipe from ARS was helpful in diagnosing my HVAC issues. He arrived on time, was professional, and explained what he found in a clear and straightforward way. The process was smooth overall, and I appreciated his assistance in identifying the problem.
03/21/2026
Very professional installers. Did a great job installer our new hot water heater.
03/20/2026
Spring/Summer Tune-up!
Services were awesome!
03/20/2026
I met Ted today during the process of getting quotes to replace a water heater. Ted was extremely knowledgeable and professional and we went over multiple options. ARS was not the lowest bid but it was not the highest either. Coming from a materials manager background, I am well aware that sometimes the lowest bid is not the best bid. I went with ARS because I felt certain that this is going to be a quality install. They are bonded, insured, and guarantee their work. I was impressed with Ted's thoroughness on evaluating the system and making recommendations. I would highly recommend Ted and ARS in quoting your next home project or repair.
03/20/2026
Knowledgeable and efficient. Clean and careful.
03/20/2026
We were provided exceptional service by Eric Gutierrez; he is a true professional, very knowledgeable about HVAC systems and requirements for our home. We are in need of a new system and Eric ensured we are able to get the best system to accommodate our needs and within our budget. Eric negotiated for us to get a great system with installation and all warranties included. Most importantly, Eric treated us with great respect, care and concern. I truly appreciate Eric, his service and highly recommend ARS.
03/20/2026
They were able to accommodate my emergency in such a short notice. Kyle was so patient in explaining everything to me.
03/20/2026
David and Chris are super polite and very informative. They traveled from far away for same day service too!
03/20/2026
Chris Burks came out to help me with a failing HVAC system. Process was fast and very professional. Everything was clearly explained. Would recommend highly.
03/20/2026
We received excellent information from Eric on all the options of the best A/C for our home. He gave us a great overview of the company and the installation process. We are happy with choosing ARS.
03/19/2026
Thorough service ad good communication
03/19/2026
Techs were very professional and friendly, explained everything that was done and recommendations on things needed to be done
03/19/2026
Dwayne arrived on time, quickly diagnosed the issue and explained everything clearly before starting.Pricing was fair with no hidden fees. The repair was done efficiently and everything has been working perfectly since. He also cleaned up afterwards which I appreciated. Highly recommend
03/19/2026
Helped us with a pipe repair for our houses. Came very fast and the work was fast and efficient! Would hire again for our plumbing needs.
03/19/2026
Had major issues with both heater and AC unit. Bao Vo came at the time stated and checked both units. He explained everything he found and told me the options that I had. He did a great job of answering all my questions and helped me make the best decision for my issues. Very professional and a pleasure to work with.
03/19/2026
Chris was very knowledgeable and offered us a solution that fit our needs. We felt comfortable with him and the services offered. Would definitely recommend.
03/19/2026
The technician explained and he's very polite and explains every detail and his name Adam M
03/19/2026
Jake and Dameon We're very friendly courteous and professional they described everything in detail and answering any of our questions no matter how trivial we shared good information and feel confident the work will be performed as promised.
03/18/2026
James was very courteous & done a 1st class profession job. Excellent experience.
03/18/2026
Brain Jinkins was great , explained in detail and very helpful and nice .
03/18/2026
On time,,very professional and highly recommend
03/18/2026
Very nice kept me informed and they did a wonderful job
03/17/2026
Glad we had ARS out to help us get new HVAC equipment. I've had to do repairs every summer to get my house to cool but no one would ever diagnose the actual issue. Adam explained the situation and Eric G came and explained the whole process and we were super impressed. Best value by far. Thank you guys
03/17/2026
Adam M. was great! He was super helpful and very knowledgeable.
03/17/2026
Great company. Professional, knowledgeable and helpful. I have been using them for years and have always been pleased with result. Fees are always reasonable.
03/17/2026
Service rep done a great job explained the everything and was very helpful thanks.
11/04/2025
Called ARS for an annual AC tune up and they had a technician available the same day. The Technician, Chong, was very courteous and totally professional. I have been a long time customer of ARS and expect to continue being a customer.
10/28/2025
A/C tune up.
07/01/2025
They have performed services for me for years. I have always trusted them. Thomas did a great job! He was knowledgeable and very respectful of my home.
04/05/2024
Technician Brian Jinkins was very professional and helpful in explaining the HVAC issues .provided updated information to move forward with air conditioning system.
08/22/2022
Steven J is the best technician I’ve ever dealt with in my years of doing business with ARS. He was professional, friendly and extremely knowledgeable. He took the time to make sure I understood everything and explained all the options available to me. He’s the best!!
06/09/2022
Our Technician Mr. Kiggans was very professional & Courtesy and took care of our Summer maintenance air conditioner with no problems. Just the cost of repairs are costly for our pocket book need a 2nd option I was give 3 choices still to high for us.
March 19, 2026 still to pricey..need 2nd option for maintenance upkeep.
08/23/2020
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