ARS/Rescue Rooter Manassas Reviews (Page 1)
Very professional crew. Timely arrival, thorough inspection, honest estimate, clear explanation.
04/02/2026
Happy in the and an easy fix returned and fixed problem . Nice friendly sense of humor. Plumbers are expensive. Good worker and easy to talk to
Mr Terrell Butler. Will call ARS again for service
03/31/2026
Very fast, very professional. Thank you
03/31/2026
Nino and the two others who worked on the project were all very professional and did a great job!
03/30/2026
Tony was very professional, thorough and personable.
03/30/2026
(Translated by Google) Highly recommended (10 out of 10)
Fast service, good prices
(Original)
Recomendado con un 10 de 10
Servicio rapido, buenos precios
03/30/2026
Great company. Highly recommend if you are in need of plumbing services.
03/29/2026
Our technician did an excellent job in finding the issues with our systems and explaining them in an easy understandably way of dealing with them.
03/28/2026
Brandon Brock came and gave a thorough system check. He walked me through what he was doing and educated me. Very helpful. Very friendly. Overall, great guy. - James
03/28/2026
We chose the right installer. We talked with several companies to install the condensing Rinnai Tankless water heater with a recirculating pump. Requiring a more complex installation.
Kenny provided the most innovative way of installing the tankless water heater. He cleaned up the previous disorganized installation. As a professional, a person who takes pride in his work, Kenny ensured that his work met his and ours extremely high standards. He took his time to ensure we were satisfied with the work. He even built the basic layout of the tankless hot water on the pipes before he arrived.
His support, Ledion, provided professional work. They worked as a team. Cleaning up after the complex installation. They went above and beyond the minimum work that would have completed the job. They ensured that the outside pipes looked good, by covering the siding. They also made sure that the whole house filter would not move. Not an easy task, when the filter is connected to an on-demand pressure pump.
They cleaned up a previous mess. No other contractor suggested how Kenny installed the tankless hot water heater. In fact, another plumber refused to install a whole house filter.
ARS costs were not the cheapest, nor the most expensive. Considering the results, it was the best choice! The cost also was reduced by a 5% Lowes credit card deduction, opposed to another company who wanted to charge me an additional 3% to use a credit card.
I have written many reviews, 1 star to 5 stars. I do my best to provide honest reviews to benefit others. The work performed by Kenny and Ledion is a clear 5 stars review. Since we have lived in the house for over 30 years, we never had such a great shower.
If you want a Tankless hot water installed, consider yourself fortunate, if you can have Kenny provide you with a plan, and to install your tankless hot water heater. We are!
03/28/2026
We chose the right installer. We talked with several companies to install the condensing Rinnai Tankless water heater with a recirculating pump. Requiring a more complex installation.
Kenny provided the most innovative way of installing the tankless water heater. He cleaned up the previous disorganized installation. As a professional, a person who takes pride in his work, Kenny ensured that his work met his and ours extremely high standards. He took his time to ensure we were satisfied with the work. He even built the basic layout of the tankless hot water on the pipes before he arrived.
His support, Ledion, provided professional work. They worked as a team. Cleaning up after the complex installation. They went above and beyond the minimum work that would have completed the job. They ensured that the outside pipes looked good, by covering the siding. They also made sure that the whole house filter would not move. Not an easy task, when the filter is connected to an on-demand pressure pump.
They cleaned up a previous mess. No other contractor suggested how Kenny installed the tankless hot water heater. In fact, another plumber refused to install a whole house filter.
ARS costs were not the cheapest, nor the most expensive. Considering the results, it was the best choice! The cost also was reduced by a 5% Lowes credit card deduction, opposed to another company who wanted to charge me an additional 3% to use a credit card.
I have written many reviews, 1 star to 5 stars. I do my best to provide honest reviews to benefit others. The work performed by Kenny and Ledion is a clear 5 stars review. Since we have lived in the house for over 30 years, we never had such a great shower.
If you want a Tankless hot water installed, consider yourself fortunate, if you can have Kenny provide you with a plan, and to install your tankless hot water heater. We are!
03/28/2026
Coming back to update our rating / review. Frustrating we had to have service techs come out three separate times to fix our heating issue after having the brand new HVAC installed only three months ago, but the issue (from what I gather) has been resolved nonetheless.
03/27/2026
ARS responded quickly to repair a leaking faucet under the kitchen sink. Your plumber explained everything, told me up front what the cost would be. No surprises.
03/27/2026
Robert has been very helpful in repairing my mini unit & extending information to keep it running & extra measures to keeping it clean & running smoothly.
03/27/2026
Very detailed oriented
03/27/2026
Technician was professional, quick, easy to work with and the price was right.
03/27/2026
Great Service
03/26/2026
The pilot light on my water heater went out. Made a call to ARS and was told the service rep will arrive between 10-2. Tech arrived a little later due to traffic and called before arriving. Terrell arrived and we discussed the issue and he informed me what the issue was. Discussed price and the repair. Not long after the repair was made. He showed me the video of the repair.
03/26/2026
Ken was a consummate professional. I appreciate his openness to explain everything, it developed a level of trust throughout the process.
03/26/2026
Tommy a great guy and did professional work would highly recommend
03/26/2026
ARS replaced my entire drain system and water pipe ( both were probably over 50 years old).
03/25/2026
Tech did a thorough job. I had a system fault but reset the system and heat was working again. Tech did not find anything wrong with the heating system. He also checked the AC and detected a freon leak. I was going to get an estimate for a new system but person on the phone insisted I have an estimate that day or the promotion would not be valid the next day. I told her to forget it.
03/25/2026
Jessica, Lanel and Jeff were amazing, thank you so much!
03/25/2026
Incredible work by the ARS crew - Dillon and Alex. Had them come out to relocate leaky water shutoff valves originally located in my kitchen cabinets to inside the wall on the other side bathroom and their work was impeccable - almost don't want to cover this new shiny copper behind an access panel. Thank you very much for your work gents and thanks ARS.
03/24/2026
Was efficient and courteous.
03/24/2026
Great service and awesome tech
03/24/2026
I had a very pleasant consultation with the representative, Michael Lyons. He is very friendly and presented many options and did his best to get me the appropriate system for my home. He answered all questions and concerns presented. I feel like I received all the information I needed to make a
decision I was satisfied with.
03/24/2026
Ryland was a wonderful tech. I would definitely request him next time.
03/24/2026
Professional and respectful technician.
03/23/2026
Always kind, friendly, and very professional. A newer system from another company went bad. They made sure to get in here very quickly to get a new reliable one put in before the heat. And so nice to my pets. Thank you!!!
03/19/2026
Destine was superb! He was professional, technically competent, informative and timely!
04/11/2025
My technician, Mr Mason, was OUTSTANDING!!! He arrived on time, , explained what he was checking on, and was the best Service Representative I've dealt with. Thanks ARS and I look forward to doing business in the future
12/11/2024
Greetings! ARS/Rescue Rooter,
I truly appreciate your services.
Especially, doubling back to make sure
I was good on today.
Mr. Esteban, made sure my Heat/AC, was working properly. And took his time to explain everything to me. I also like to thank Mrs. Beth, for keeping up with my appointments, and making sure! I was taking care of.
I truly appreciate, it really means a lot! I’ll also like to thank Mr. Mark and the other technician, who came out on March 03 2026.
You both made sure everything was good and installed a new sewer injector pump.
As one of your customers. I am truly thankful for all you DO!
Thanks, again.
09/13/2024
Great service.., good job..,thank you James Kabba🙏🏼
04/20/2024
The technician Tommy was excellent in providing superb service. I will request him for all services for my three homes. He accepted his responsibility with integrity and a high degree of purpose. Dr. Xavier Stewart, Brigadier General, US Army on the retired list.
04/07/2023
Excellent service. Provided full explanation. Technician was very professional and polite. He was also friendly and worked quickly. I am on the maintenance plan and this is included as part of the package. Highly recommend.
11/29/2022
Jose did a very thorough job! He was professional and courteous
09/22/2022
