ARS/Rescue Rooter Manassas Reviews (Page 3)
Mark was freaking amazing. Came in and knocked out the install, all in the SAME day. Very professional and answered any questions I had. Awesome dude.
09/11/2025
I had a service call. Thermostat malfunction. Service tech solved the issue.
No charge warranty. ...
09/10/2025
Professional, personable, informative.
09/10/2025
Mr. Kabba was professional, knowledgeable, friendly, and timely. Mr. Kabba, took the time to explain what he did and how i can continue to care for my unit.
09/09/2025
Couldn’t fix UV lamp
09/09/2025
Suleman Gulsevgi was our technician and he was pleasant and knowledgeable. I appreciate how he covered his shoes before coming into our home. He took pictures and thoroughly explained the health of our unit and offered suggestions on how to best maintain the system.
09/08/2025
Melvin was knowledgeable and personable. He talked through things as he waa doing them and showed me pictures of the items during the routine maintenance check.
09/06/2025
Destiné was very efficient and thorough.
09/05/2025
They installed a water heater through Lowes for me and did a great job! Very friendly and efficient.
09/05/2025
Our Technician, Destine, was awesome. He was knowledgeable, personable, and very helpful. He taught us about our unit, filter replacement, and assured us everything checked out ok. We are pleased with the service and will use again.
09/04/2025
Technician was top notch, proficient and hospitable.
09/04/2025
Ryland was super nice, knowledgable and helpful.
He definitely represents ARS well
Would call them for my HVAC needs
09/04/2025
Danniel and Isaiah were great. They were patient, professional, and explained everything they were doing. Thank you.
09/03/2025
Noticed that our older HVAC system was no longer working and called ARS for service. Within 2 hours a technician was here. Unfortunately the unit turned out to be beyond reasonable repair. Someone came that afternoon to explain our replacement options, we chose the one we thought best suited our situation, and it was installed the very next day. Amazingly prompt and courteous service!
09/03/2025
Same day service; tech arrived during scheduled hours. Very good at explaining problem and options. Excellent overall communication; tech called when he was on the way; was up front about costs. Definitely would recommend.
09/03/2025
Semi Annual maintenance on my HVAC systems. The service is free based on my systems they installed and the current warranties.
09/03/2025
Extremely polite, very professional worked hard to get the job done was transparent about the information. Explained what he completed. I would hire him again. And recommend him.
09/02/2025
The technician, Jose Renderos, was professional, sharp, and polite. He fixed our dishwasher's drainage perfectly, and the labor price was also reasonable.
09/02/2025
I was told I would get a telephone call when the technician were in route.
But it didn't happen.
The technician arrived without notice.
We were expecting a call before their arrival.
Other than that.
The system works and looks good.
09/02/2025
Great plumber. Fixed the problem and was so friendly and explained what was the problem. Ray Roberts was 5 Stars .
09/01/2025
Timeframe for appointment is too long.
09/01/2025
Thank you for everything this guys good team very fast fixed my system
08/31/2025
Technician was very pleasant informative and will to explain and answer my many questions.
08/31/2025
Imran Aslam is an excellent technician and an excellent representative of ARS Rescue Rooter. He is very knowledgeable about our Trane HVAC unit and air handling system for our home. He explained what he was doing and did not try to sell us something we had not need. He is the reason we will renew our service contract with ARS.
04/01/2025
Good job done by technician and he was polite and friendly.
I would have preferred just to have the servicing done, but I assume your technicians are instructed to try to sell things to customers.
Some people like me, are not in a position to have additional work done at this time.
03/31/2025
Destine was great! Worked diligently to get the tune up done and provided excellent suggestions for long term care.
01/22/2025
ARS personnel are always professional. The tech made some great suggestio s on how to keep the system running at peak performance.
09/25/2024
Esteban the tech arrived on time and was very knowledgable. Annual service checked out well. Good experience all around highley recommend ARS services.
09/13/2024
John was most helpful in all respects.
07/10/2024
Positive experience. Danny was polite, friendly and helpful.
My only complaint is your service windows are too long. YOU MUST give clients a 2 hour window instead of 4/5 hours. I’m tired of choosing 4/5 hour window and have the tech come at the VERY end of the window. It has happened multiple times.
PLEASE CHANGE!
04/05/2024
Thank you, Imran Islam for making our experience great! Imran did a great job explaining why our system stopped working and got it working once he knew the problem.
10/20/2023
Kyle was very knowledgeable and took his time checking my HVAC system. Great service! Much appreciated!
10/01/2023
This time around, my HVAC service technician was Ryland. He has been around for a previous service. The visit was short and simple, he assured me that my system is ready for winter. ARS, thank you retaining employees like Ryland, he’s reliable and professional at all times
04/21/2023
Great experience. Technician was courteous, professional, and highly knowledgeable.
03/11/2023
Excellent service. Provided full explanation. Technician was very professional and polite. He was also friendly and worked quickly.
11/29/2022
Tech was very professional and friendly
11/11/2022
Our technician was Roger Martin. He came within the stated time period. He seemed experienced and was polite. He answered any questions I had and took his time with his work. This was a routine annual maintenance service for our two units and we were happy with the result.
10/11/2022
Destin was very professional and knowledgeable. Great service!
03/18/2021
