McCarthy Services Reviews (Page 1)
Mr. Patrick was very respectful and polite. He came in sis what he had to do and had no issues . He knows his job very well. Thank You McArthy for hiring a Patrick!
02/15/2026
Professional and timely service.
02/15/2026
Great service!
02/14/2026
The repair guy was professional and courteous. He assured me company would respond with an assessment.
02/14/2026
My experience was great! You were very quick to respond and very clean and thorough. Will truly use you again. Thank you guys so much.
02/14/2026
Prompt and Professional! Thank you!
02/13/2026
Technicians were promt and professional.
02/12/2026
Dwight, Caesar, and Young Scu was great and provided excellent service and was very patient and answered all my questions. Great job on the installation.
02/12/2026
The service technician that was sent to my home was extremely knowledgeable. I will use their services again!
02/11/2026
The tech who provided service to our house was Joshua Gálvez. He was friendly, professional and engaging.
02/09/2026
Received outstanding service on a Sunday. Erik H. was professional and very helpful.
02/08/2026
On time. Good communication. No upsale. Always the best!!
02/06/2026
Good service, the technician explained to me everything, and responded all my questions
02/06/2026
Both technicians were very personable and knowledgeable. Rick and Kenneth are both exemplary representatives of your company. I will continue to use your company for future services. Thank you for everything.
02/06/2026
Regular service today- Henry was great. Very informative, polite and not too pushy.
02/05/2026
Marvin was very pleasant and professional in his diagnosis of our heat pump system which is very old. Grateful McCarthy Services could take care of our needs in a quick manner, thank you!
02/05/2026
I've had nothing but great experiences with McCarthy Services. One of their technicians, Erik H, just finished a diagnostic job on my HVAC system that required some ingenuity and flexibility. It was a complicated job but he was patient and worked on it until he identified the issue and solved the problem. I will continue to utilize McCarthy Services for any issues that arise in the future!
02/03/2026
On time, friendly, and efficient. Definitely recommend!!!
02/03/2026
Tech came in with professional z& pleasant demeanor . Precise , detail premised . Accurately troubleshooting & appropriately advising. Call center reps just as accommodating.
02/03/2026
I had a complete HVAC unit installed inside and outside. We had a bit of a rough start but the service team and management handled the situation with poise, professionalism, and diligence. I recommend the McCarthy services in Springfield to anybody who has an HVAC issue. You will be in good hands..... thanks guys !!
02/03/2026
Great company! They really took care of us after our regular plumber dropped the ball. Looking to move our service contract over to them 😊
02/03/2026
Thomas Haynes just did my semiannual HVAC check up. Thomas was prompt, knowledgeable, courteous, and respectful of my home! Thank you Thomas and McCarthy for the Outstanding Customer Service!
02/03/2026
Great service Tech
02/03/2026
Was very satisfied with McCarthy Services, for Lowe's approved installation of my new water heater. Francisco B and Lendon were prompt, professional, courteous and patient. Highly recommend McCarthy Services, their customer service and plumbing crew. Steve D., Alexandria, VA
02/02/2026
The technician evaluated the system and installed a new thermostat. He was competent and thorough.
02/02/2026
Great service they got there quickly and tech was very detail oriented
02/02/2026
Fredy was knowledgeable and kind. I will cLl him again for the repair when the weather permits.
02/02/2026
They came quick to see what my problem was
02/02/2026
Excellent service from start to finish. Scheduling an appointment was incredibly quick and hassle‑free, which I really appreciated. When Alex Sotomayor arrived, he took the time to thoroughly explain all of the potential issues related to our heating concerns. His explanations were clear, detailed, and easy to understand. He also offered several practical and helpful solutions, making sure we felt confident about the next steps. Overall, a very professional and positive experience.
02/01/2026
I’ve been using McCarthy for a couple of years and bought a hot water tank and new heat pump from them because they were most competitive on cost. But the real reason to go with them is the service. If I ever had a problem they are out, sometimes the same day,with service fixes.
12/06/2025
My problems have been rectified by Dave with McCarthy.
10/29/2025
The technician was thorough, described the situation and options clearly and was exceedingly polite and professional. It was what I have come to expect from McCarthy and genuinely appreciated.
03/31/2025
Erik was on time and worked hard to find the issue with our furnace. Thanks.
10/23/2023
Very professional.
Am very satisfied with his work
08/04/2023
HVAC is making noise when running. Tech came out early, checked it out and we decided to not replace the part at this time as it was not in danger of failing. I
03/16/2021