McCarthy Services Reviews (Page 1)
Had a ductless multi split installed. From the estimate to the installation- less than 24 hours total. It was painless. All staff were professional and highly knowledgeable. Would highly recommend
12/12/2025
Tech was professional/ polite and answered a few questions I had about air distribution
12/12/2025
Gentleman was quick and courteous and knowledgeable
12/12/2025
Great experience! We always use McCarthy to service our heating and air. They replaced our HVAC system earlier this year. When our thermostat failed on a cold day in December, they sent someone out within an hour to replace it - completely free of charge. These guys are great, strongly recommend!
12/10/2025
Mr Bekele was here when he said he'd be here, he was so nice, so efficient and so informative ! Little tips to help me get the best from my equipment. I was very impressed, he was an excellent spokesperson for McCarthy's - thanks you. I shall be sure to ask for him next April for my Spring tune up
12/09/2025
This was part of my annual maintenance agreement. The tech was friendly and efficient
12/08/2025
Mr Basim was excellent. He is remarkably polite, knowledgeable and very professional. Mr Basim arrived on time, he performed the furnace inspection diligently , and he explained the diagnostic and everything clearly. He showcased excellent customer. Thank you Mr Basim and McCarthy Services!
12/08/2025
A few weeks ago, the boiler heater in the house started making this horrible screeching sound. It sounded like it was getting ready to stop working at any moment. We had an HVAC company come out, a really popular one that we've used many times before, and they quoted us a price that was pretty significant, like $20,000 to replace the entire unit. I suggested that we go to Home Depot and talk to them, and boy, I'm so grateful that we did. They set us up with McCarthy Home Services. They came out to the house to look at the system and to give us some advice. The salesperson was kind of cocky, but friendly. He said something that was a little bit offensive to me. I was ready to pass on them, but the homeowner decided to go with them due to the price quoted (like $6k less than the other company). I was a little skeptical when the unit was put in because the house was still very cool. However, after about 12 hours or so, the house was balmy and has remained so. I keep waiting for it to get cold again (I guess I am used to it) but it really is working! After living in the house for probably 10 years and just being used to various pockets of cold throughout the winter, especially in the bedrooms, I don't think I know how to act because it's just really warm in here. I am so incredibly grateful and humbled by this experience. Thank you, McCarthy Home Services, and thank you, Home Depot Merrifield for recommending them. This has been an absolute blessing. #appreciativeofthewarmth!
12/07/2025
Shakir was very helpful in identifying potential fixes to our issues and was very honest in his assessment. While we didn’t get anything done at the time of the visit, we will certainly be calling back to have home do the work when the weather is a bit better. Very friendly and to the point, highly recommend!
12/07/2025
Service was very prompt and Erik the technician was very knowledgeable and patient
12/06/2025
Great service.
12/05/2025
McCarthy Tecnician, Sopheak Soun, made sure our heating system was running again after an uncomfortably low temperature stuck for days at our house. Sopheak Soun demonstrated professionalism, kindness, efficiency and proficiency! He communicates clearly, finds a solution quickly. Sopheak Soun even reminded me to get my warranty papers ready! I do thank Sopheak for that too!
12/02/2025
Speedy, pleasant service provider
12/01/2025
Professional service each time we’ve used McCarthy Services. This evening’s tune up of furnace done by a competent technician. We’ll continue trusting McCarthy for our HVAC needs.
11/30/2025
100% on time and even completed installation job ahead of time. All reps were really easy to work with!
11/30/2025
Great price, great communication, great service
11/28/2025
McCarthy was the third company we called when we needed a consult on a replacement heat pump. They had the best prices and after the consult they were ready the next business day for installation. Technicians were very knowledgeable and professional the entire install. They explained everything and answered all my questions before leaving. Very impressed overall with the transaction. Thank you!
11/28/2025
Ray is a great tech.
11/20/2025
My technician Gerardo was spectacular. He diagnosed our problem efficiently, was an excellent communicator on what the situation was and how to fix it, and left with us feeling a lot more comfortable about our situation. I’d recommend him and McCarthy
11/20/2025
Henry Romero Arias, was everything excellent in
Service. Thank you so much for going over and above for a recent widower. It meant so very much to me.
11/20/2025
I had a fantastic experience with McCarthy beginning when they installed my new HVAC system in March. Today, they came out for a routine check-up and as always, the technician was prompt, professional, and knowledgeable about the system. Highly recommend!
11/20/2025
Very Professional, very knowledgeable personnel and great customer communication, also very punctual on appointments, very satisfied, Thank you
11/18/2025
Technicians were very professional, provided honedt feedback, didn't try to upset me, and respected my property. Also, prices were reasonable. I definitely recommend McCarthy Services for your heating and A/C needs
11/18/2025
Routine heating inspection found units operating well. Electronic air filter and surge protector presented with effective sales pitch.
11/17/2025
Maintenance was quick. The service person was clean, attentive to my concerns and provided video to explain the issues. Well done!
11/16/2025
Geraldo did a great job. On time and quick service. Glad they got to me first thing this morning. I am self employed and this timing saved me a lot of work hours!
01/03/2024
Erik Hernandez was assigned to help us and was superb being punctual and quickly pinpointing the issue of water heater valve and helping fix it. Thank you, Erik!
07/06/2023
Great experience as always great service! Thank u hard to find these day.
Again great service
06/12/2023
McCarthy service rep , Alex, has done an excellent maintenance job on my furnace and he was back out to recheck my humidifier. McCarty has always provided me with excellent service over the past 12 years . Alex is a wonderful and professional rep.
05/23/2023