McCarthy Services Reviews (Page 1)
A/C and heating system checkups for two HVAC systems. Technician thoroughly and clearly explained to me his findings along with photos (to be received), and recommendations.
10/09/2025
Great service. The technician arrived same day and on time. Thank you.
10/09/2025
Malakai did a great job servicing our system. He was very respectful,efficient and got the job done fast!
10/07/2025
Very Friendly & Knowledgeable
10/07/2025
Great service, Bekele was very thorough and took time to explain what he was doing.
10/06/2025
I called for service and the same day they sent me the technician, the technician Patrick Adams who came to fix the unit very responsible, respectful and friendly. Very good service, thank you
10/01/2025
HVAC Inspection. Technician Eick was professional, knowledgeable, friendly, and thorough. Very pleased with his work.
10/01/2025
September 28, 2025
McCarthy has since contacted and resolved issue very professionally.
Over the past twelve years McCarthy has installed two HVAC systems and provided numerous annual tune-ups.
Up until this last tune-up service I had been very pleased with the service provided by McCarthy, but this last encounter left me very disappointed.
When the technician arrived, he proceeded to the outdoor unit and visually inspected the unit, tightening a couple of screws to address vibration noise and then advised me not to have the refrigerant levels checked because that process would let refrigerants escape and cause problems.
He then proceeded to the inside unit and opened the door to the air filter. Without inspecting the filter, he proceeded to explain that the 4-inch filter system (installed by McCarthy) was problematic as it restricted airflow.
He then launched into a sales pitch for an electrostatic air filter. After listening for a while I told him I was not interested and asked him if he had finished with the interior unit and he responded that he was. He had not checked the unit temperature, airflow level or check for loose wires or thermostat accuracy or any other services listed on the attached coupon.
I then asked him about cleaning the outdoor unit as noted on your coupon (copy attached). He indicated that it would be a couple of hundred dollars more and not covered by the coupon offer, even though the service was listed. He then asked me to pay the $49 for the “service” which I refused as I felt no service was rendered and the visit was a pretense for a sales pitch for the electrostatic air filter.
As I have observed many tune-ups in the past, I find it hard to include this service encounter as a tune-up and will not be paying for something I did not receive.
09/29/2025
Provided great services in a timely matter.
09/27/2025
Fast and professional service
09/26/2025
The technician Cesar was great to work with. He has great attention to detail and installed it the way I wanted it. All around a good crew.
09/25/2025
Excellenmt and friendly service by the two installers (Kenny and John)
09/24/2025
Fall check up of furnace. Technician was great and forth coming. He has been to my house before so I know I am getting excellent advice.
One complaint about McCarthy is the sales department makes too many calls for marketing. Please stop. It’s annoying and interrupting to get at least 3 to 4 calls a week. As for scheduling, I selected a date that suits my schedule. I don’t have to be reminded every day that your company is in the neighbor, do you want your visit earlier.
09/23/2025
Very professional & pleasant service person- James- did a great job with the service call. Explained
09/22/2025
Asgar Joya was very thorough and clear about what I needed.
09/20/2025
Service provider (forget his name) was excellent. Friendly, experienced, answered all questions. Great service!
09/19/2025
Eric came to show me how to work my thermostat. Friendly.
09/18/2025
Very knowledgeable and helpful. I will use them again.
09/18/2025
All the people that I met were very friendly and knowledgeable . I showed the were to install the new A/C system and they proceeded to accomplish the work in direct manner.
09/18/2025
I have been a McCarthy customer for more than 20 years and have been very pleased wtih their service. Most recently, Marvin Jenkins Jr came out to perform a maintenance visit and was friendly, professional, and helpful as he advised us on the condition of our heat pump and air handler.
09/18/2025
Alex was professional and polite.
06/02/2025
Alexander was professional and courteous. He did an excellent job providing semi annual maintenance on my HVAC system.
03/19/2025
Technician Nick Stevens was customer service oriented. He not only inspected and service my furnace but answer all my questions with patience at the end.
01/29/2025
The technician came to inspect my HVAC system to prepare for the upcoming season. Kudos for being right on time at 8am. My unit is just 4 years old so I didn't expect anything serious to be wrong. After his inspection the technician recommended a coil cleaning. That 5 minute coil cleaning cost me $400. Believe me when I say you can do this yourself. All he had was a can of coil cleaner spray that you can purchase from Home Depot for less than ten dollars and a chip paint brush for less than two dollars. A serious overcharge that I will never fall for again. I'm thinking of finding another company.
10/25/2024
Alex was extremely knowledgeable & respectful. His maintenance work today will support long-term optimum operations of the HVAC system. He has restored my faith in McCarthy Services!
11/14/2023
After dealing with some communication issues, Brian, the manager, called me to reschedule. He was very kind and made sure to accommodate my needs. Donald Grimley and Josue were sent to my house. They were GREAT! Donald was very knowledgeable and Josue stayed up on the roof to make sure all checks were good. Donald explained everything and was very kind. Teamwork got my AC running again! Thanks Team!
03/30/2021
Inspection was professional and thorough. Andrew is very knowledgeable @
07/23/2020