ARS/Rescue Rooter Tampa Bay Reviews (Page 3)
Klajdi from ARS came on time and even called about 25 minutes before arriving. He was very personable, respectful and really above and beyond in cleaning the old mastic off of the unit.
09/15/2025
Great service and a very professional technician.
09/15/2025
It was a football Sunday!!! Need I say more!? Tech Tony arrived at 330 pm...worked until 6 ish. Found my issues and set it all right before any payment. I found my new AC company!! It's who shows up when times are ruff!! Just call them if you want it done right!
09/14/2025
Edwin is a great guy. He took good care in solving the problem. He was polite, courteous and knowledgeable. He explained everything to me and we had great conversation. You're lucky to have him. Great job. Send him next time I need help. He signed me up on their matenience program,which will save me money.
09/13/2025
The crew was friendly, professional, and very efficient. I would definitely hire ARS again!
09/12/2025
Fast and friendly
09/12/2025
Ervin was very knowledgeable. Quick and patient. Explained what he was doing. I apologized if I annoyed him. Got it up and running in no time.
09/11/2025
The ARS technician, Ervin, was great. Very instructive, made sure he explained everything. Made sure we were happy.
09/11/2025
Been with this company for a while. I can always count on them for availability in schedule, on time work and good communication.
09/11/2025
I had the lowes tuneup done. Gesti was professional and courteous. He was knowledgeable and explained everything very well.
09/11/2025
Chris was a good tech.
09/10/2025
Gesti , did a very good job. He was very polite and informative. Thank you for your service. He put a protector and UV lights in the air conditioning.
09/09/2025
The technician was on time and was very professional. Thank you for fixing our AC.
09/09/2025
Good service by good people!!
No complaints
09/09/2025
Excellent Service service tech Chris was very knowledgeable and explained everything very well
09/09/2025
ARS was courteous and professional. I would recommend ARS ro my neighbors and friends no doubt. Thank you ARS.
09/08/2025
You are a very nice company thank you
09/08/2025
ARS and team set me up fast service done timely fashion and the price was Amazing
09/07/2025
Awesome customer service!!!
09/07/2025
Always very professional, quick. Makes good recommendations, some of which we don’t take for various reasons but they are understanding and gives us the best service possible.
09/07/2025
Excellent service. Very professional and tidy during AC installation.
09/05/2025
Ryan (technician) was very polite and professional. Everything was explained to me thoroughly and provided me with useful information to keep my ac unit in good running condition. Ryan checked my vents addressing issues I’ve had with airflow. Ryan was great thank you. The only issue I had with my overall experience was the call center calling and texting me ridiculously. The office call was perfect the call center needs to fix whatever tracking system they have.
09/05/2025
I was battling my A/C vent system—some rooms felt like the Arctic, others like the Sahara. Naturally, I called in three different A/C companies to check things out and give me repair estimates (for reference, my A/C unit is under 10 years old).
The first two companies strolled in, took one glance at my vents (original to the house, built in 1980), and immediately went into full-on “car salesman” mode. According to them, not only did I need new vents, but apparently, my entire A/C unit was practically a dinosaur because it used “old freon.” Cue dramatic gasps and replacement pitch.
The third company, thankfully, was a breath of fresh air (pun intended). Their tech actually inspected the ductwork, explained things clearly, and gave me useful info. Sure, their estimate was pricier than I’d hoped, but at least I felt like I wasn’t being sold a timeshare.
Fast forward to Home Depot, where fate (and a friendly ARS Tampa rep) intervened. I told her I didn’t need a whole new A/C—just my vents checked and maybe replaced. She smiled and said, “We can do that too.” Music to my ears. I called that same afternoon, answered a few standard questions, and had an appointment booked.
Enter Travis, the technician. On time, sharply dressed, professional—like the James Bond of HVAC. He asked smart questions, took notes, skipped the small talk, and made me feel calm and confident. Zero pressure, zero gimmicks, just straight-up professionalism.
ARS Tampa’s estimate was in line with the others, so I gave them the green light. Travis explained everything, mentioned a special financing deal (bonus points), and got the job scheduled within days.
When the big day came, Hamid and Quinn showed up right on time, in full uniform and company van. They introduced themselves, explained the plan, laid out drop cloths, and even asked before moving anything near the A/C access point. Already winning points.
Replacing ducts, relocating the cooling unit, cleaning, and installing new vents is no small feat—it took over eight hours. These two worked nonstop like HVAC superheroes, only pausing for water breaks. Any time I had a question, one of them stopped to explain without making me feel clueless.
By the end, they cleaned everything up so well you’d never know major surgery had been performed on my ducts. They walked me through their work, tested everything, and made sure it all ran perfectly. Paperwork signed, questions answered, and I was officially stress-free.
Bottom line: The whole experience was smoother than I ever imagined. No-pressure sales, rock-solid workmanship, and top-notch professionalism. Two days later, I’m still impressed—and that’s saying something. ARS Tampa has definitely earned my trust, and when the day comes to replace the whole A/C, they’ll be my first call.
09/05/2025
Ron was GREAT. He spent a lot of time with us explaining everything in detail. We are very happy with the service.
09/04/2025
Professional and courteous.
09/04/2025
ARS came out in the evening on a Saturday and took care of business! The technician was superb!
04/20/2025
ARS CAME TO DO MY 6 SEVICE MAINTENANCE.
THE TECHNICIAN WAS ON TIME, VERY COURTEOUS AND INFORMED ME ON A UV LIGHT INSTALLED WHEN ANOTHER COMPANY HAD PUT IN. EXPLAINED MY OPTIONS FOR REPLACING THE LIGHT OR THE WHOLE SYSTEM.
APPRECIATE WHEN YOU RECEIVE THOROUGH INSPECTION AND ALTERNATIVE TO AN ISSUE.
04/06/2025
Overall the work done by ARS was v good. Eksmiljon the tech did a good job performing the service. He didn't push any adfitional work and said the unit was running good.
07/17/2024
Service technician Aliaj Orgester was outstanding! Came late at night to come and fix our AC problems. He patiently explained to us what work he needed to do every step of the way what work he needed to do. Very clean and efficient.
07/14/2024
I had my prepaid inspection. Was told I need new ductwork. Technician was very friendly, professional and thorough
05/18/2024
Technician arrived in a timely manner. He was quick and efficient. Pleasant personality.
05/08/2024
They gave me a 4 hour window for their arrival and called when they were about a half hour out. Drovi the tech showed me how to maintain the fan and cage outside, the returns and vents on the inside, and opened the air handler in the garage to show me the coils and places where algae collects. He replaced the fan, flushed the drain, added a surge protector and condenser.
01/10/2024
Very nice young man did an great job! Xamillion did a great! Thank you! So very neat and kind.
07/26/2021
