ARS/Rescue Rooter Wilmington Reviews (Page 1)
Keith was totally businesslike, courtesy, and thorough. A++ Under warranty, so pay nothing. Thermostat not reading correctly. We'll see when the cold weather comes. Hopefully all will be well.
10/13/2025
Oh. My. God!!!!!!
First thing he did was identify the problem.
And did EVERYTHING to NOT charge me more than what the service call cost.
By identifying the problem, I now know how to navigate around preventing it and prevent future service calls.
I didn’t get his name but he also came over a yr ago. Very good service and he never tries to rack up the bill on people. Which is good since I’ll be leaving and my wife will probably call for ANYTHING lol
UPDATE:
His name is James Bonser. Thanks my guy!
10/12/2025
They communicated very well and quickly. The technician was knowledgeable and very helpful. 10/10 will continue using this company for any future HVAC needs
10/12/2025
Keith was great!
10/10/2025
Awesome Team
10/07/2025
Keith was exceptionally personable and professional. I took advantage of the $19.00 HVAC maintenance check special they offered and am feel better knowing I’m in good shape for whatever weather hits south eastern NC next.
10/02/2025
Tyquan and Jason are very professional and I highly recommend their services!
10/01/2025
Tyquan and Jason are very professional and I definitely recommend their services!
10/01/2025
Mike the technician was very knowledgeable and thorough in his inspection and quickly isolated the issue.
09/30/2025
Bradley from ARS was extremely thorough and provided exceptional customer service. Highly recommend! He was referred to us by a friend and he inspected the whole HVAC system very thoroughly and let us know exactly what needed to be done to fix the issues and help prevent future issues with the system.
09/27/2025
Exceptional work performance, and hard working…
09/26/2025
Tyquan was courteous, professional, and kept us updated on the condition of our system. First rate service.
09/26/2025
Arrived during allotted time. Completely checked out our AC system. Technician was very thorough and made sure we were satisfied.
09/26/2025
b great job
09/22/2025
Andrew was very nice and polite and knowledgeable. I feel confident he did an excellent job
09/18/2025
John was very thorough and explained details of each item. He was looking at and needed replacement. He was very respectful in my home. Went above and beyond the service and maintenance that he was called to do today. Truly grateful!
09/16/2025
Bradley gave great service and was very polite.
09/15/2025
Quick response and quick fix!
09/13/2025
Keith was our service rep today and displayed not only a terrific knowledge base on the system and equipment but also performed with the utmost professionalism...thank you
09/12/2025
The guy that came out did a great job. Very knowledgeable. Price for conductor was way over priced. Total bill was $ 451 for less than a hour fix.
But I need the hvac system to work. So got to pay the price.
09/11/2025
Showed up on time. Fixed the problem quickly and explained why it happened.
09/09/2025
Jason was timely and accurately diagnosed the problem and repaired it.
09/09/2025
they replace HVAC system and nice neat job
09/09/2025
Technician Tyquan Hansley was able to correct my AC issue and communicate the information quickly. My house is cool again.
I highly recommend 👌
09/05/2025
Bradley arrived at the end of my 4 hr window.
08/11/2025
Isaac is great he installed uv system to fight mold in my AC and I LOVE IT. He does a great job. Highly recommend. Thanks
04/17/2025
. He was very nice and explained well.
01/17/2025
We have been ARS customers for 20years. We are always satisfied with the service they give. Their technicians are knowledgeable and reliable.
10/15/2024
Our maintenance service man Bradly was very professional and courtesy!! job Well done thank you.ARS
05/26/2024
Great service and great young man who service my havc
11/15/2023
Still doing a great job. Best of the best. We've been using ARS for a VERY LONG TIME.
02/18/2023
Keith was professional and knowledgeable. He worked hard and performed a thorough job. He was very accommodating as well. Keith represented ARS to a high degree.
12/29/2022
Issca very professional as always and a pleasure to deal with.
10/17/2022
A very professional visit a knowledgeable technician.
09/20/2022
Thanks Mr.J.B. For a job well done.
05/28/2019
