ARS/Rescue Rooter Wilmington Reviews (Page 3)
Technician Tyquan Hansley was able to correct my AC issue and communicate the information quickly. My house is cool again.
I highly recommend 👌
09/05/2025
Great experience with Keith. He was very committed to what he was doing. Was very polite.
08/31/2025
Good experience
08/27/2025
My technician, Bradley, was great. He’s the one who did initial tuneup and showed me the mold. He even texted me over the weekend to let me know they’re having a promotion so it’s about 300.00 cheaper than original quote to install the UV light system.
08/26/2025
Amazing service: Quick, Professional, and courteous. Called this morning and it was fixed by noon. Jason Ellis was absolutely phenomenal and all around a great guy. Very knowledgeable and professional. Got in, got dirty, and got the job done. Highly recommend this company, and Jason specifically. I will be requesting him for any future work I need done.
08/25/2025
Jason was great
08/22/2025
Isaac was the best technician so far. He came right in and figured it out. I’ll will be requesting him if I can. Thanks a million Isaac for being awesome, we need more like you.
08/21/2025
Alex was great. There were a couple things I didn't understand, when I ask he took the time to explain that helped me understand.
Nice and polite.
Good job Alex
08/15/2025
The young man who serviced my ac wasn’t very personable and knowledgeable. It’s nice to stay cool on such a hot season. Thanks. ARS.
08/15/2025
Very pleasant and knowledgeable service tech with integrity
08/15/2025
Always great service experience with the team from ARS/Rescur Rooter. Issac my technician is always great about explaining identified issues, potential future issues, and options in how to manage. Highly recommend ARS and their maintenance program.
08/14/2025
The customer service and the technician Andrew were awesome. I first used these folks in an emergency situation and they come through all the time. Highly recommend them for your HVAC needs!
08/13/2025
Have used them for both emergency and regular maintenance. A total of 5 different technicians. All were excellent.
08/13/2025
Excellent company! Our technician (Isaac) came out for our semi-annual HVAC checkup. Explained everything to us, answered all of our questions. Very professional and friendly. We will continue to use ARS/Rescue Rooter for all of our HVAC needs!
08/12/2025
Very Professional 👍
08/08/2025
Fast and friendly service at a reasonable price. Great sales and service people too!
08/07/2025
Recieved a call before the technician came out. He was prompt, professional and courteous!
08/04/2025
After a bad storm, A/C was making a pulsating sound & coils froze up on a Friday night. Called ARS Saturday morning & they were here by noon. Diagnosed the problem within minutes & ordered a new fan motor which may have been from a power surge. Happy for the speedy service & knowledge. Jason was on time, very friendly & knowledgeable. Pleasure to do business with!
08/02/2025
Isaac was very knowledgable about what the issues were and he made sure I understood what he was explaining.
07/31/2025
Today, 7/30/25, I had ARS to do a semi annual A/C service. Issac arrived as scheduled and the entire service was coordinated by Natasha.
My service technician was Issac. He was everything you want in a technician. Issac was excellent!!!
He's was cordial, knowledgeable and very professional.
He represents ARS in an exemplary manner. He should be commended!
07/30/2025
The team from ARS did a Great Job installing my new Havc units I couldn’t be happier with the whole process!!!!! 5 ⭐️ for sure
07/30/2025
Technician Andre was professional courteous and he explained completely the services he provided and how the whole system functions. Fortunately, no issues were found. My system runs great and I’m happy for the service he provided.
01/25/2025
. He was very nice and explained well.
01/17/2025
Professional service excellent
03/20/2024
Andrew was fantastic. Scheduled between 8-12 and was knocking on the door at 10am. Explained everything well. Fantastic job!
01/18/2024
I can always depend on ARS to be very professional, helpful and always on time. Thank you for another great job!
08/06/2023
The technicians are always so knowledgeable and friendly. I do recommend this business fully.
04/27/2023
Crew was punctual and courteous. They went right to work. Knowledgeable of system and could explain how to use it clearly.
02/28/2023
Still doing a great job. Best of the best. We've been using ARS for a VERY LONG TIME.
02/18/2023
Jason was friendly, courteous and explained what service he performed.
09/16/2022
