ARS/Rescue Rooter Wilmington Reviews (Page 2)
Fast, reliable , helpful
01/08/2026
Quick & easy. Gave us recommendations to helpwoth ours ystems longevity.
01/06/2026
Great customer service from Ty!
01/05/2026
they showed up the day I called and fixed the Problem immediately, we will definitely be using them again
01/04/2026
Ars rescue rooter are by far the best company ive worked with. They do a great job evertime. From installing my HVAC system to yearly tune ups they always do a great job very professional and very affordable.
01/03/2026
The Technician were very pleasant and kind
12/31/2025
Jesus was very knowledgeable, friendly, efficient and polite. He did a thorough unit tune up and explained everything clearly to me. Thanks!
12/31/2025
Jason was very thorough and patient
12/31/2025
Excellent troubleshooting and nice technician.
12/22/2025
I’m just
12/18/2025
Excellent service! Bradley was very thorough, explained things in layman terms. Highly recommend!!
12/16/2025
Keith White was excellent!
12/16/2025
Technician was professional and knowledgeable. Did a great job, thank you
12/15/2025
Our technician, Jesus, was prompt, friendly, thorough and professional. He provided us with all the necessary information to make an informed decision about taking care of our units without any pressure.
12/14/2025
I have to say that the technician that came to my home was very pleasant, very knowledgeable, and saved me thousands and thousands of dollars by fixing my hvac For $500. He diagnosed the problem correctly. One hour heating and air conditioning came in the day before and told me the repair was going to be $3000 , but it was not worth it to fix it. They quoted me a price of $18000 to put a new system in. They told me 2 completely different parts were bad.
12/13/2025
Very professional and very clean left my house spotless
12/06/2025
Checked everything out, did a great job!
12/05/2025
Andrew the HVAC technician was very knowledgeable, kind and helpful with seasonal hvac tune up.
12/04/2025
The service rep. did a great job and was very professional. Gave me a lot of good information and reviewed everything with me. I am thinking about it.
12/03/2025
Ty was very professional and completed his work quickly. Good job!
12/03/2025
Great interaction
11/22/2025
Tyquan was professional, friendly, and knowledgeable.
11/19/2025
The staff for this company have always been extremely helpful and insightful. If there is a way for me to fix a simple problem they have given insight on to do so, as well as conducting regular maintenance. I will continue to use this company on a regular basis.
11/18/2025
The Tech you sent was cordial, knowledgeable, answered all my questions. Most of all your Tech was truly professional. Thank you ARC.
11/16/2025
Issac explained everything clearly ànd with kindness, thank you
11/14/2025
TY was polite very professional and thorough with the work, ARS is highly recommended!!
11/14/2025
Your tech folks are always professional and explain everything0 in simple terms.
11/13/2025
ARS is great. My new HVAC system is up and running. Our old one was actually too small for the house and that's why it struggled so much. Calls are always answered the same day, and I know it's not always possible, but so far they've been able to do that for me. I actually signed up for their service plan; being on that saves on service calls and it's not expensive. Still 10/10 so far, no regrets.
02/20/2025
Keith was punctual, efficient and friendly. He did a great job 👏
06/24/2024
ARS has great service from new unit installs to maintenance service. The techs call prior to their appointment and introduce themselves upon arrival to the customer. I highly recommend this company, they even have financial assistance to purchasing a new unit if needed.
HVAC System Maintenance 12/16/2025, I had a visit from Tye to check on my hvac system and git a great review on our maintenance. He was professional and easy and approachable as a technician. Kudos to him, knowing he had a long day as cold as it was.
02/28/2024
The young man was very good.
06/27/2023
Ty was super—professional, competent and very courteous! Kudos to experience and to ARS/Carrier training. Thanks!
04/13/2023
ARS of Wilmington NC, the staff did an amazing job.
These guys are on the ball, all over town. Trying their hardest to keep us cool while They're sweating in this heat.
11/15/2023
Thank you so much for the service call. As always great job. What a great blessing.08/20/2024 the gentleman that came out was very knowledgeable in every aspect of his job. Thank God for each of you ♥️
Thank you taking care of me all these years. I do appreciate it 🙏 so very much ❤️. God has blessed you with wonderful customer service and tach team.
May God continue to bless each of you Sincerely Patricia Annette Frazier
18 Nov 28457
On this appointment the tech told me what was needed and a ball park figure what it would cost to repair or replace. He was a very detailed, organized. He told me my system is still under warranty
The inside unit was not however. He also told me if I need to get a second option, feel free to to so. Cost differ with the company s.we
03/21/2018
