ARS/Rescue Rooter Austin Reviews (Page 4)
No comment. Merry Christmas.
12/24/2025
One of my kids had the bright idea to flush an apple...on December 23rd, way too close to the holiday. We were fortunate to have Peter come out and take care of our clogged line on Christmas Eve. Peter was extremely courteous and explained everything he was doing. Needless to say, a working toilet is now my kid's Christmas gift.
12/24/2025
Cleared major sink clog in kitchen at the P”trap
Timely service, excellent communications Miguel and Shaun were an awesome duo. Service was rendered with precision and professionalism. Not a single drop spilled. All debris was meticulously hauled away. Project completed in less than a half-hour. Pricey-yes, but worth it especially with it being DEC 23d. They left my space clean!
12/24/2025
Representative was very professional and knowledgeable. I got the Black Friday special from Lowes.
12/21/2025
Good, professional crew came and installed brand new HVAC system. Answered all my questions and explained everything. Installed the exact thermostats I wanted too. Did a walkthrough with me afterwards. Would recommend.
12/20/2025
Excellent service! The technician, Kyle Dennis, has always been on time for the appointments. He had installed tankless water heater and water softener at our home two years ago. Nice to see him back today when I called ARS for water heater issue. He’s quite knowledgeable and gets the job done quickly.
12/20/2025
Jacob and Justin replaced an old gas water heater and brought the plumbing up to code. They were very professional, explaining everything without condescending to a DIYer who has replaced water heaters before. It wasn't cheap, but hiring them was worth the money. Coreen followed up repeatedly, ensuring accountability through the scheduling the inspection. Would hire again.
12/19/2025
David Dodd is an excellent repair man, knowledgeable, and really listens to your concerns. He is the reason I use ARS.
12/19/2025
Great and easy way to check your HVAC!
Highly recommend!
Friendly and knowledgeable service agent!
12/18/2025
After two false starts and one week later the HVAC system is finally up to par just as when i bought the house. Dessi at customer service was pilar to get it to the goal line. Hopping that for the next 12 months this unit is flawless and no more issues for the following 9 years. (Initial issues: Installation of a brand new unit is taking 15 hours, definitely not a good start. Humidity sensor broken and not replaced. Expansión valve not working after installation)
12/18/2025
Peter was great.
12/16/2025
This was for my condo in Austin. We live in Dallas. The new tenant moved in on Friday to sulphur smelling water. Mark came out and quickly replaced the water heater. He had to work overtime. I was SO happy that he was committed to doing a great job and finishing up tonite! Now, my tenant is happy!
12/11/2025
Got a referral for ARS from Lowe’s website.
The guy who gave the in home quote was great and gave info on 5% off or 0% interest for the whole thing on my existing Lowes card.
The installer showed up near the beginning of the appointment window and had two assistants with them. They worked straight through their appointment replacing two functional but 20+ year old water heaters in the attic. They put towels down from the door to the attic to catch any water or dirt, took care to not flush sediment down our septic, and walked me through the new system. Great job!
Would highly recommend ARS Rescue Rooter for just about any plumbing related issue.
12/10/2025
Jose and Guillermo have done great service and done job professionally
12/06/2025
Excellent service technician! Very knowledgeable, detailed and explained what he did and found!
12/05/2025
Very professional technician!! Appreciated his honesty and will use ARS in the future.
12/04/2025
Very knowledgeable, friendly
12/03/2025
Great guys! They texted before arrival and they were very polite and knowledgeable! They answered all our questions! They fixed our heater one day before Thanksgiving! Thank you!
11/26/2025
Responsive team. Had a couple of hiccups after installation, but the team was super responsive and got us back up and going!
10/03/2025
Daniel was quick and professional, order the part we needed and just waiting for him to return to install.
03/25/2025
ARS had installed our Generac generator back in 2021. We have been on time for the yearly maintenance of this generator. We now have experienced a problem with the starter. We were very fortunate to have Daniel Harper out here to fix this. Daniel is so honest & diligent about getting to the root of the problem, as at first it was believed that it was just our battery. I’m so glad that we are able to work with Daniel, as he is working as hard as he can to get this fixed for us!
08/14/2024
The technician (Mr. Fang) was very thorough with my heating tuneup. He explained everything in detail step-by-step, and did a lot of things to my system that others who have serviced my system did not. He is very dedicated to his craft and it shows.
04/17/2024
Troy did an excellent job explaining the condition of the furnace.
01/16/2024
Service representative was knowledgeable and professional. Very nice guy
03/22/2023
Service was taken care of without a problem. The technician was cordial and informative. Marco is very knowledgeable.
01/13/2023
I was getting my Annual furnace maintenance check up everything went well.
10/06/2022
I was very happy with Anthony Gonzales the AC/Heater Specialist with ARS/Rescue Rooter of Austin. Anthony has been servicing my Heat Pump exclusively for many years in both winter and summer. He is a man I can trust and a real asset of ARS/Rescue Rooter. Thank you Anthony for keeping my Heat Pump going all these years.
10/18/2012
Step 2 of 2