ARS/Rescue Rooter Columbia Reviews (Page 2)
My service person was excellent and professional. He explained the service provided and I appreciate that very much.
03/15/2026
I can't say enough about how good of a job ARS did. I met with the Daniel on Wednesday to purchase a replacement HVAC system. He made the process as smooth as possible. On Friday Jameel and Chris came to remove our old system and install the new one. They explained the best placement of the new system and the got started. They did a fantastic job and were finished on Saturday afternoon. They did a great job on the installation and clean up. I would highly recommend ARS and this crew especially!!!
03/14/2026
Noah was very polite and professional . Really good service.
03/13/2026
Fast service, professional service
03/12/2026
Franklin was very informative and very patient with helping me understand the problem.
03/10/2026
Friendly, fast and courteous service. The price was great and the technician very knowledgeable.
03/10/2026
Great service quick and very professional
03/09/2026
The technician was professional, arrived on time, and quickly diagnosed the issue. He explained everything clearly and in great detail! He had our air conditioning working again in no time. Thank you Daryl S!
03/08/2026
Home A/C went out and ARS fit us into a busy schedule, working past normal hours to get us taken care of. Very friendly and professional. Highly recommend.
03/08/2026
The technician was awesome. DeWayne was courteous helpful and quick. He also explained to me options that ARS was offering on a UV light.
03/06/2026
Very polite and professional.
03/06/2026
Dwayne was very courteous and very professional I’m very happy with the service I’m receiving.
03/05/2026
Polite and professional
03/04/2026
This was part of my maintenance plan. There was really no cost. Friendly and Knowledgeable
03/04/2026
The technician was very prompt, professional and knowledgeable. He provided great service.
03/03/2026
Showed up early and got right to work. Very friendly technician who knew his business. Very pleased with the service call and signed up for their ProService Plan.
03/02/2026
The technician was very informative & explained what was done & why it needed to be done
02/27/2026
They were fast,friendly and affordable for an evening service call.
02/27/2026
Great customer service technicians that came out, knew their job and did a professional job.
10/30/2025
Very knowledgeable Technician and Kind!!
07/03/2025
Stephen was knowledgeable, personable, and helpful. I would not hesitate to recommend the company.
04/24/2025
The technician was very outstanding withe his work and I appreciate his business and helping me today because it was long overdue it was discussed a while back having this done you all are the best look forward to continue working with you all in the future have a great day thank you again Mr.Chrishawn Grayson is very intelligent an understand his line of work an make the residents feel that don't have nothing to worry because the job is going to get done right an on time I would recommend him to service family an friends an the ARS Heating &Air conditioner Services their are other staff employees that service are also good an all of them are very respectful thank you again ARS have a bless day
01/11/2024
I was not to please with the technical
10/20/2023
My 20 year old HVAC had a good run, but all good things must come to an end… and it did. After getting several estimates, I went with ARS, and I’m glad I did! The guys were so professional and friendly, and kept me apprised of what was going on throughout the installation. The new unit looks fantastic, and they even included one of those fancy smart thermostats! 🤣 Love it, and love the quality service I received!
UPDATE: Eighteen months later, due to all of the power surges/outages we get in my area, the capacitor went out on my AC. I called ARS, and once again got fantastic, timely, professional, friendly service from Steve. Very happy with the quality of service from this company so far!
03/06/2026: Received my yearly maintenance today, and I’m still pleased with the quality of service from everyone at ARS!
01/19/2023
My technician is so friendly and understanding. I trust him!
12/27/2022
ARS Has gotten bad to deal with no call no show. Never had a problem with them until 2026. Been dealing with them for years. Don't know if they r under new Management r not but they service just to speak with a Manager is terrible. Do not recommend this company anymore.
11/09/2022
The technician arrived late but did not waste time working. I am appreciative of him taking time to explain enhancements and programming my thermostat.
01/12/2022
They were very professional friendly well knowledgeable and they were finished in a time manner and explained every thing I would highly recommend Jason and Andrew b great job well pleased thank you for your service
06/14/2017
