ARS/Rescue Rooter Pittsburgh Reviews (Page 1)
Quick, efficient, honest, good knowledgeable people
11/01/2025
Answered phone in middle of Friday night, came Saturday morning. Tech very helpful.
11/01/2025
Ty came promptly, introduced himself and put on shoe covers. He was exceptionally polite and explained what he was doing. Checked thermostat wires and said they were OK. Then look a lot of time checking all the systems in the furnace and identified the problem. Fixed it temporarily so I would have heat for the weekend, and let me know that someone from ARS Will contact me on Monday for further work that is needed. Ty was so patient in explaining the difficulty, and the most personable of any house repair person I have ever had.
10/31/2025
Very good service and workers. Great pricing, for high end furnaces and AC.
Fast responsive and helps with financing if needed at very good rates (affordable) Workers will work with/for you.
Gives good advice and no pressure.
10/30/2025
Tech was great super friendly and explained everything to me
10/29/2025
Ars came in J and Earl were very cordial and explained everything to us. Finished the job quickly and cleaned up when they were done. Very professional job. Thank you.
10/28/2025
ARS was incredibly helpful in getting my furnace to work. They took the time to answer all of my questions and explained everything to me in a detailed manner. I really appreciate the same day appointment and how kind the technicians were! Thank you!
10/28/2025
Great people, complete furnace and a/c . One day ..Great employees.
10/27/2025
All went smoothly. The technician arrived at the predicted time. He worked efficiently and answered any questions we had. The tech was polite, and we were pleased with the experience.
10/27/2025
Very good service from a nice young man, that had to give me not such great news. I need a new furnace. But, he was so gracious and comforting. I already feel the company has gained some confidence for me. Looking forward to dealing with them in the near future.
10/27/2025
ARS is my newfound hero! The technician, Michael, was here within an hour, diagnosed the issue with my heating, and although he was not permitted to replace the breaker, he helped tremendously in solving the problem. Great job for just over $100! I have never been so thrilled with the service I received. Professional, courteous, respectful and fast. Thank you, ARS!
10/27/2025
They came to my house and are able to tell me why am I furnace wouldn't turn on turns out it's 20 years old. Very professional and helped me get a new one.
10/25/2025
Very prompt and down to business. The tech came in and did what he had to do when the problem was out of his hands, he helped getting us set up with another appointment to get us taken care of.
10/24/2025
Tech took the time to explain what he was checking.
10/24/2025
Great people
10/24/2025
Had someone show up same day. Troubleshooting and resolution was extremely quick and professionally done. Would absolutely recommend them.
10/23/2025
Jose was an excellent help in identifying the problems with our heater and communicating an array of options for maintenance
10/23/2025
Mike was friendly and did a wonderful job. I would want him to do my tune up each year!
10/21/2025
Chad was excellent! He did a thorough job of inspecting our two furnaces for running properly in the upcoming season and took the time to explain what he had done and to share his thoughts. We appreciated it!
10/21/2025
Our technician was courteous, answered all of my questions and even covered his shoes before he entered our house. Top notch!
10/17/2025
Tristan was remarkable as he found an affordable plan for my fixed income. He was very respectful and just plain friendly and customer focused. The installers were very experienced and customer friendly. The new furnace was put in and the area was left spotless. I highly recommend ARS for all your needs for furnace,etc. You are in great hands and with a very customer focused company.
10/15/2025
Rich was on time. Explained the job he completed and let us know what needed to be done for better performance of the furnace.
10/14/2025
Rich was so open and honest with the problems of my furnace. He was friendly and professional and customer focused. As a fellow veteran we exchanged thanks for each others service. I have to replace my furnace and no one wants to hear that but Rich was able to get the unit running for now and I thank God for him and ARS. They really care about their services and customers. I recommend this company for any service needed. I'm a senior citizen and veteran and a new widower a year now after 30 years of marriage . I'm on a fixed budget and I need people to pray for me to be able to get a new unit put in. God bless and keep you all and your families and ARS. Thanks. Harold McGinnis. US Army veteran and Christian.
10/14/2025
Very professional local Pittsburgh company that’s been in business for like 80 years. They really know whet they are doing and give you a whole year of free repairs in your new hvac system needs it. The crew was great and worked til late to finish the installation even though one of the crew members had to leave because they got hurt. The initial quote was higher than I expected and the company had a voucher from another customer who couldn’t use it that they transferred to me. I recommend buying& intalling a new hvac (furnace & a/c) before September 30 because price hike in oct-mar.
10/11/2025
Sheila, who took my call was very nice and efficient. Kenneth, the tech was timely and friendly. Wore the protective boot covering. He found that the heat exchange was cracked. Explained things thoroughly. Got the quote team to come out today for replacement quotes.
10.29.2025 UPDATE
We ended up with a new furnace and AC which were installed yesterday. At each step, we had quality care respect and professional workers. Appreciate ARS. Will use again.
10/10/2025
I used a coupon, that came in the mail, for HVAC tuneup. They came the same day I called for appointment! Very professional & courteous. Didn’t try to pressure me into signing a service contract. Will definitely call when I need future HVAC service or system.
10/09/2025
Robert serviced a boiler. He seemed more experienced and better equipped and more thorough than other boiler tune up maintenance persons. He is also a pleasant gentleman.
10/09/2025
Bob did a great job of doing a heat service on our furnace before winter took care of the filter and Rhianna diagnostic on everything on the furnace and did a great job!
10/08/2025
Technician was thorough and pleasant
10/07/2025
Richard was very courteous and highly knowledgeable in HVAC systems. I appreciate his time and expertise during the service appt.
10/07/2025
No problems efficient tech cleaned up
10/06/2025
Very friendly polite I will call on him again if need be.
10/04/2025
Chad from ARS came and did prevented maintenance on our furnace. Everything checked out fine so now we’re ready for winter. Thanks ARS
09/25/2025
Kenny technician excellent very helpful
09/25/2024
Ty came to our house to perform maintenance on our furnace. He was very courteous and friendly, and explained everything that he did.
12/14/2021
Thank you for the fine service check up done on our furnace this week. Having the furnace checked every fall, and the air conditioner and furnace system checked each spring provides great peace of mind to us. First and foremost we know our system is safe to operate. We also know that the system is working efficiently. This provides optimal comfort in the house and lower energy bills. I appreciate that the office calls us ahead to give us the name of the service representative and when to expect them to arrive at our home. They are always in uniform and identify themselves by name. All of your representatives I have met over the years have been courteous and gladly answer any questions we may have about our system. We have come to expect excellence from your firm and Ty did not disappoint us, he did a great job checking and cleaning our system. Thank You.
12/04/2018
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