ARS/Rescue Rooter Pittsburgh Reviews (Page 1)
Wonderful to work with. Came out the same day. Diagnosed the issue, went back to get needed parts and completed the job by noon. The tech, John, was great and knowledgeable.
02/11/2026
Jose provided excellent information as he worked so that I can better understand the operation of my furnace and can be more timely in scheduling maintenance. I will definitely use your service again and will request Jose as my technician.
02/07/2026
The service technician Kenneth Smart was professional, knowledgeable and answered my questions. We purchased a service contract that will help to save money.
02/05/2026
Ty was a great service guy. Came late evening due to an emergency and now we have heat … thank you so much
02/04/2026
The Technician was great. Very pleasant,knowledgeable and had manors. Respectful of my house and guided me to where the next step would be to finish what I needed.
02/02/2026
They came during the big cold snap when I really needed them. I liked the technician who worked on my boiler.
01/30/2026
Chad was able to make the humidifier work properly which is a great relief! Came on time and knew what was needed.
01/28/2026
ARS company gave us the best price in the market. I called them after getting a quote from other company in tarentum and they showed me how the other company was trying to sell me a cheap furnace that wasn’t going to meet my needs. They quoted me in the correct furnace size and even beat the price of the other company. Everyone who I tell them how much they charged, they couldn’t believe me how affordable it was their price. Once they were installing it, they were able to answer all my questions and they even showed me where my old furnace heat exchanger had the crack. I will definitely recommend this company over anybody else out there
01/28/2026
I have worked with Rich before from ARS… I trust ARS of Pittsburgh with giving me an honest evaluation without sugar coating or pressuring the customer…
01/19/2026
Jose was excellent. Efficient service. Very timely.
01/18/2026
Very prompt with returning your call. Jose and Triston are amazing. Very professional and friendly. Everything done timely.
If this is how the first two steps were handled I am looking forward for the installation of our new furnace.
I definitely recommend them
01/18/2026
Service man was friendly.
01/14/2026
Appointment was made same day the technician was fantastic! 10 stars gim and office.
01/13/2026
Rich was thorough and very professional. Checked the entire furnace and did a remarkable job. Thank You
01/13/2026
The communication and service were outstanding. The technician was on time and answered all questions in great detail. A+
01/12/2026
Furnace Tune-Up:
Kenneth (Ken) Smart, Technician, provided communication that was truly above and beyond customer service. He was excellent with his arrival time, clearly explained the process flow, thoroughly broke down the work performed, and provided a detailed recap of any problems, issues, and concerns—in grave detail.
Ken was also very courteous and respectful of my home. He wore shoe covers and took great care in and around the furnace area. Overall, an outstanding and highly professional experience.
Monica P. Gray
01/12/2026
Great! Quick and kind service.
01/11/2026
The furnace died on New Years Day. I gathered a few quotes and met with Luke Parker, their sales rep, on Sunday. He was very thorough. It did not feel like he was trying to sell to me, but rather was concerned about making sure that I got the proper equipment for my home. His demeanor is the reason I signed with them.
The installation crew came by this morning. They were professional, friendly, and clean.
I am happy to say that my home is now warm and I comfortable.
I will be calling them the day my AC dies.
01/09/2026
The technician was very knowledgeable when adjusting my Trane heat pump system settings. The "heat run time" was an issue and it was fixed. Also, other settings associated with my issue were correctly adjusted. I felt very confident with the services he performed and highly recommend ARS/Rescue Rooter as a Heating/AC company to consider.
01/05/2026
Michael was excellent. He fixed the problem quickly and explained everything clearlyk
12/29/2025
The furnace went out on Monday and I found out last minute I needed a new furnace. I called ARS Tuesday and they had a new furnace installed by Wednesday afternoon Christmas Eve.
12/27/2025
Luke Parker. Professional. Nothing else to be said. This guy is the real deal. Thank you Luke🤘🏼
12/26/2025
Yout installers arrived promptly, as promised. Sevren and Donald were both professional, courteous and thorough with the installation, and finished the job quicker than I had anticipated. BTW they were both also very nice guys.
12/26/2025
Flexible scheduling
Friendly and knowledgeable technicians
12/24/2025
Got a new air conditioner unit
07/09/2025
ARS came today to do a thorough check on our furnace. Jose really explained a lot and showed us what to watch for. He was a very good representative from ARS. We recommend them for your HVAC and heating maintenance.
They also have very pleasant people on the phone. We will go with them when we need a new furnace also!
07/09/2025
Justin came for an urgent condenser removal to unblock other work. He and his partner came in frigid weather and snow to get the job done right.
Dustin was professional, friendly, courteous, and knowledgeable. It’s great to have a professional to call you can trust.
Jose was knowledgeable and capable and friendly. Got the job done in a jiffy.
12/18/2024
The tech (Mike) was very professional and thorough.
01/25/2024
Knew my system and got the issue resolved immediately
01/20/2024
Technician was very professional ,nice and on time
08/18/2023
Kindness - punctual - found and fixed the problem efficiently
07/14/2023
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