ARS/Rescue Rooter Pittsburgh Reviews (Page 4)
The Tech was very professional and pleasant. Explained everything he was doing and why. I had ARS come out for my annual inspection of my furnace before the winter.
09/19/2025
We had ARS scheduled to do our fall HVAC start up. During that service our exchange box was discovered to have a hole in it. NOT what we wanted to hear. But ARS to the rescue!!! With in a couple of hours they had their home comfrom consultant in our home. Tristan went over the options with myself and my wife. After discussing what we wanted to spend we elected to go with a new Rehm Furnace. Tristan even got the owner Adam involved in the conversation and with both of them we got a new furnace installed in less than 24 hours! The next day of installation both Dan and Jason the techs were prompt, detail orientated and made sure we understood our new purchase. Even when it was discovered that our high end thermostat was not compatible with the new furnace. ARS did not charge us a penny more. They got us the equivalent of what we had! In addition Adam the owner as well as his QC manager Mike stopped by during the installation to thank us for being valued customers and we truly appreciated that! We moved to Gibsonia from Albuquerque New Mexico. In my 56 years of being on this planet I don't' believe I have ever experienced this type of QUALITY SERVICE and CUSTOMER SERVICE! Back in New Mexico 3 weeks later I would still be waiting on someone to come take a look! The expense was not what we wanted but Adam and his team made our experience as painless as possible. I know being in the service business that everyone needs to make some money so they were fair in the marketplace. We would highly recommend ARS and their superior services and customer care for HVAC in the Pittsburgh PA area! Thanks again Adam and Team ARS
Respectfully,
Ted and Valerie Maes
09/16/2025
They came on time. The tech was very professional, cleaned up well after himself.
09/13/2025
Excellent service, tech on time, communicated during inspection, very professional, explained issues in language lay person can understand.
09/12/2025
Excellent service at an excellent price.
09/11/2025
Always nice repair people who “know” their business and have never overcharged. I feel good knowing that both my A/C and heating system are always kept in working order.
09/11/2025
My technician Ty was cordial, on time, thorough and gave me a very informative rundown of the state of my furnace. Can't recommend ARS enough. Gives my family piece of mind going into the winter.
09/10/2025
From the in home quote to the installation, all workers are very nice and respectful. They kept their workspace clean and were very understanding with my pets.
09/08/2025
Totally Impressed! Your salesman ( Brian) was very very knowledgeable along with professional and personable! All 3 of your technicians were very knowledgeable also and again, friendly and professional! Great job! You rate a 10!
09/05/2025
Jose, Serviceman was courteous, efficient and did a great job.
09/04/2025
The technician that completed the tune-up, was very professional, and courteous. He made great suggestions that kept my concerns in mind. Highly recommend ARS for service jobs, this was for a residential property.
09/03/2025
I want to give a shout out to Jose who went over and above his response to my scary situation related to a gas leak under my mobile. He really did a great job. Thanks Jose.
09/01/2025
Rich was very efficient at his job, polite and professional.
08/29/2025
Prompt, courteous, efficient, personable.
08/29/2025
Very knowledgeable and friendly
08/29/2025
homeadvisor
I called with an issue with my furnace and they had someone at my house within 2 hours. The issue was fixed within 30 minutes and the technician was extremely helpful.
08/28/2025
Great company & speedy service!! Would definitely recommend
08/28/2025
Top notch! Would highly recommend.
08/27/2025
The guy was professional and courteous
08/22/2025
I had a great experience with ARS/Lowes today
08/21/2025
Excellent service ,Richard was outstanding as our TECH!!
08/16/2025
Installation was scheduled for the next day after signing the contract. The gym showed up on time. Worked diligently. My compliments to the team and to the company.
08/15/2025
Was quick and professional! Pointed me in the right direction on fixing my problem completely
08/13/2025
Michael was prompt, friendly and knowledgeable. He took care of our issue quickly and cleaned everything up before leaving.
08/01/2025
Always on the schedule and very nice and friendly service personne. Would recommend to anyone
07/26/2025
I had them come to check my furnace. He was right on time and really nice. I will definitely use them again if I need them.
02/16/2025
Excellent service!!! Can't say enough good - professional, informative and honest!!! Have been with ARS for years and have always been extremely pleased. Richard (service tech) was the BEST!!! Thank you!!!
01/28/2025
All the technicians are very knowledgeable and know their job, but the people answering their phones to schedule an appointment have much to be desired. Extremely hard to understand.
01/04/2025
Dustin was professional, friendly, courteous, and knowledgeable. It’s great to have a professional to call you can trust.
Jose was knowledgeable and capable and friendly. Got the job done in a jiffy.
12/18/2024
Ty was very professional!
09/26/2024
I was able to get an appointment for yearly AC check up in just a few days. The technician called when he was en route and arrived on time. He explained what needed / should be done as well as reviewing the pricing and charges with me before starting the work.
08/19/2024
Great company to work with. Great staff with knowledge of equipment. Would recommend this company to do your job.
07/12/2024
Service technician Mark Castriotta is the best. Technically very good and thorough. He cares a lot that he is doing the best for you and goes out of his way with analysis and helpful suggestions that are not obvious to most.
11/22/2023
The ARS Technician was personable and professional. As always, we appreciate the quality of techs who work for ARS, we can be assured that the service provided will be done correctly the first time. Thanks !
10/09/2023
The Technician Ken, was prompt, friendly, and efficient. I highly recommend this company. We have been using them for years.
08/20/2022
Very thorough and professional
06/25/2022
The service technicians were professional and the work was performed quickly and efficiently.
05/26/2021
The technician sniffed out the problem with my a/c unit right away. He is a little rough around the edges, but he's a good technician. He didn't give me a receipt either, and replaced the cspacitor.
04/28/2020
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